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Condado Vanderbilt Hotel

5.0 star property

Photo gallery for Condado Vanderbilt Hotel

On the beach, white sand, beach cabanas, sun-loungers
Interior entrance
Terrace/patio
Beach/ocean view
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
1055 Ashford Avenue, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Place, Condado Beach
    ‪10 min walk‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Ocean View (Biltmore)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Ocean View (Biltmore)

9.2 out of 10
Wonderful
(53 reviews)
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View (Commodore)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, City View (Commodore)

8.8 out of 10
Excellent
(8 reviews)
  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Heritage)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed (Heritage)

9.4 out of 10
Exceptional
(46 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Tower

Room, 1 King Bed, Ocean View, Tower

Room, 1 King Bed, Ocean View, Tower

9.0 out of 10
Wonderful
(60 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View, Tower

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Queen Beds, Ocean View, Tower

8.4 out of 10
Very good
(76 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Heritage)

Room, 1 Queen Bed (Heritage)

Room, 1 Queen Bed (Heritage)

9.2 out of 10
Wonderful
(48 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

9.8 out of 10
Exceptional
(26 reviews)
  • 76 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Heritage)

Room, 2 Queen Beds (Heritage)

Room, 2 Queen Beds (Heritage)

9.2 out of 10
Wonderful
(27 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Tower

Room, 1 King Bed, City View, Tower

Room, 1 King Bed, City View, Tower

9.2 out of 10
Wonderful
(30 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, City View (Commodore)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Bedrooms, City View (Commodore)

  • 118 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, Multiple Beds, Oceanfront (Commodore)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, Multiple Beds, Oceanfront (Commodore)

  • 118 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

  • 118 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

  • 241 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

  • 271 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 1 Bedroom, Terrace, Oceanfront

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 Bedroom, Terrace, Oceanfront

  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Penthouse, Oceanfront

1 bedroom, premium bedding, pillow-top beds, minibar

Penthouse, Oceanfront

  • 152 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Oceanfront

  • 76 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

A stay at Condado Vanderbilt Hotel places you in the heart of San Juan, within a 10-minute walk of Condado Beach and Casino del Mar at La Concha Resort. .This beach hotel is 1.5 mi (2.4 km) from Pan American Pier and 1.7 mi (2.7 km) from Puerto Rico Convention Center.

What's nearby

  • Casino del Mar at La Concha Resort - 5 min walk - 0.5 km
  • Condado Beach - 10 min walk - 0.9 km
  • Distrito T-Mobile - 3 min drive - 2.1 km
  • Pan American Pier - 4 min drive - 2.0 km
  • Puerto Rico Convention Center - 4 min drive - 2.4 km

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Tacos & Tequila - ‬2 min walk
  • ‪El Refrán - ‬6 min walk
  • ‪Kāne - ‬3 min walk
  • ‪Waffler Avenue - ‬2 min walk
  • ‪Stk - ‬1 min walk

About this property

Condado Vanderbilt Hotel

Luxury hotel with 3 restaurants and 4 outdoor pools
Condado Vanderbilt Hotel offers 256 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 256 individually decorated guestrooms, featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at 1919 Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Cooked-to-order breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
1919 Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Ola Ocean Front Bistro - This beachfront bistro specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Patron Tacos & Tequila - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: USD 35 to 50 for adults and USD 25 to 35 for children
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • 1919 Restaurant
  • Ola Ocean Front Bistro
  • Patron Tacos & Tequila

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 1919
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 35 to 50 for adults, and USD 25 to 35 for children
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel
Condado Vanderbilt San Juan
Condado Vanderbilt
Condado Vanderbilt Hotel Hotel
Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel Hotel San Juan

Reviews

Condado Vanderbilt Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1261 out of 1638 reviews
Rating 8 - Good. 201 out of 1638 reviews
Rating 6 - Okay. 102 out of 1638 reviews
Rating 4 - Poor. 43 out of 1638 reviews
Rating 2 - Terrible. 31 out of 1638 reviews

Reviews

10/10 Excellent

Daiborys

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendado muy buen servicio por parte de los empleados del hotel.
Stayed 4 nights in Aug 2025

6/10 Okay

Kalet A

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
This was my initial experience at this property, as I typically frequent either the Hotel San Juan or the Caribe Hilton. Upon my arrival, I discovered that my room was not ready, and the cookies provided were contaminated with ants. I promptly reported this issue to the front desk, yet it took more than 15 hours for the room to be properly cleaned. The door didn't open due to expired batteries, so I had to wait for engineer to support. On a more positive note, I found the concierge to be exemplary, and I appreciated the cigar room and the quality of the food offered. However, I must express my dissatisfaction with the staff, who did not create a welcoming atmosphere. Additionally, I noticed that chemicals were left in my room after I communicated with the General Manager, who assured me that the Director would contact me; unfortunately, I never received any follow-up. I am quite disappointed with my experience. Although I had intended to return in September, I have since decided to stay at the Hotel San Juan..
Stayed 4 nights in Aug 2025

4/10 Poor

Tyra Lynn

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Pros: Me and my kids felt safe. Our room was spacious. The pool hours go until 12a. The staff were all really friendly. We stayed there 6 days and we met our butler on one day and she was was helpful with information. Cons: Beach supplies end at 5p (too early in my opinion). Room cleaning occurs at inconsistent times. We could leave at 8a, return by 4p, and the room would not be clean. One day they wanted to clean the room at 9a and another they didn't clean until the evening. We needed them to turn the sofa to a bed, I called, waited an half an hour and had to call again. Fees! Never have I paid over a $100 a day in fees alone per day. I got a spa treatment (way overrated as well) and on top of it being way too expensive, additional fees were added onto the treatment. Why not give a discount to those who are staying in the hotel and already paying over a $100 in fees per day already?!? The spa treatment was not worth the price I paid. It is not hard to find street parking. The first day I used their parking, waiting a long time to get my car (valet). After that, I always parked on the street and had no issues. Next time I go to PR, I would not stay in this hotel because the price and fees are not worth it. While everyone was nice and friendly, I feel there were hidden fees in the spa and paying over $100 in daily hotel fees and our room not getting cleaned on some days was frustrating. Not a great value for the price I paid.
Stayed 6 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

carlos, yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Center location to old San Juan and multiple locations beaches and surrounding amenities
Stayed 6 nights in Jul 2025

10/10 Excellent

Yunjie

Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very picky with obsessive OCD and this hotel checked all the boxes. Staff was the best. Room was super clean and nice. 10 mins from Old San Juan and Isla Verde. Condado is beautiful.
Stayed 4 nights in Aug 2025

6/10 Okay

Charles Ayodele

Stayed 4 nights in Jul 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely everything and more super clean, well maintained.
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Brizeida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Condado Vanderbilt exceeded my expectations. As it was my first time visiting the island, I was initially a bit skeptical—but I was quickly impressed. The staff were incredibly attentive and made me feel welcome throughout my stay. I also appreciated the hotel’s convenient location, which offered easy access to Old San Juan and other parts of the island. Overall, a fantastic experience!
Stayed 7 nights in Jul 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Judy

Stayed 3 nights in Jul 2025

10/10 Excellent

Bin

Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and knowledgeable. I am definitely returning!
Stayed 4 nights in Jul 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience! Thank you!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mesut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch! Especially the pool staff was incredible. Manuel was the king of the pool staff. Food at Ola Restaurant was fabulous. Only negative thing that the room was partially ocean view, which must have been stated clearly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with exceptional service.
Stayed 6 nights in Jul 2025

10/10 Excellent

Geylin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a spectacular 5-night stay at the Condado Vanderbilt Hotel, and everything exceeded our expectations. From the moment we arrived, the service was outstanding—every staff member was kind, professional, and attentive. The hotel itself is stunning, with beautiful ocean views, elegant decor, and top-notch amenities. A very special thank you to Damina at the spa, who truly made our experience unforgettable. Her care, professionalism, and calming presence elevated our time at the spa to another level. She is a gem, and we’re so grateful for the amazing treatment we received. We can’t wait to return and would highly recommend this hotel to anyone looking for luxury, relaxation, and first-class service in San Juan.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ronnie

Stayed 6 nights in Jul 2025

2/10 Terrible

Ivan

Liked: Staff & service
Disliked: Property conditions & facilities
My expensive pants was ruined by the old and dirty iron. I let the front desk know and they did not even care about it. I will not recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Marco Lorenzo, Dorado Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic hotel with a great bar.
Stayed 5 nights in Apr 2025

2/10 Terrible

Betty

Stayed 4 nights in Jul 2025

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work here are so nice.
Stayed 5 nights in Jul 2025