With a stay at Fortaleza Suites, you'll be centrally located in San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. .This guesthouse is 2.5 mi (4 km) from Condado Beach and 2.9 mi (4.6 km) from Puerto Rico Convention Center.
Puerto Rico Convention Center - 5 min drive - 4.6 km
Pan American Pier - 6 min drive - 4.8 km
Getting around
Sacred Heart Station - 8 min drive
Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
Restaurants
Raíces - 3 min walk
Pirilo Pizza Rústica - 1 min walk
Starbucks - 2 min walk
Muelle 13 - 3 min walk
Cafeteria Mallorca - 2 min walk
About this property
Fortaleza Suites
Colonial guesthouse in San Juan with a 24-hour front desk
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 14 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour offsite parking (USD 20.07 per day); discounts available
Food and drink
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Water dispenser
Guest services
Change of towels on request
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 floors
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
TV with cable channels
More
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 60.00 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 887900
We should mention
This property does not have elevators
Property is also known as
Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan
Fortaleza Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Overall great experience: we were able to drop the baggage prior to check-in and after check-out, the reserved apartment was spacious with high ceilings and well equipped kitchen, there's cold water and ice available downstairs. Cosy sofas snd arm chairs are available in the common area. The stuff is friendly. Great location near piers, San Sebastian fortress. Good WiFi quality
Nice size hotel room specially when you get to stay in the first floor. Near everything for your stay. A share all kitchen, in the fridge you could always find a cold beer that was left behind. Beach towels and sun block available for one to borrow.
Cool chill cat hanging around. Bathroom just a bit small but the shower size and water pressure makes up for it.
I could do without the noise in the morning around 8am people are pretty loud in the kitchen area while making there coffee, I understand they might be early birds but we are the sleep in type, there should be a sign to just keep it down a bit..
People also leave left their luggage right in front of door. We were in Unit 3.. Regardless we love the place and will stay again specially while it’s on the first floor..
Great staff by the way..
Giulliano
Stayed 4 nights in Apr 2025
6/10 Okay
Amanda
25 Apr 2025
Liked: Cleanliness
Our room was right by the entrance and people were coming and going all night. You can hear everything and it was impossible to sleep.we only stayed one night and most likely would not stay again. The room was clean and location convenient.
This property has a lot of amenities and the location is perfect! Furniture is a little out dated, but beds are comfortable. This is our second time staying here when coming to Old San Juan. My only complaint this stay was that the staff was outside talking the whole night and we had trouble sleeping because the windows/doors are thin.
Should not be open. Filthy, unkept , unprofessional staff. Do not pay to stay here . When we arrived over 400.00 in mysterious hotel charges were due that were not covered with my initial payments to book. Upon leaving they wanted an additional 75 dollars for keys to be re numbered stating it was policy.
Odd individuals paced the halls all night and mgmt did nothing . Doors to rooms do not stay shut
The staff was very helpful. The ambiance is peaceful. Check in and check out was a breeze. Will definitely stay again
Jan
Stayed 1 night in Apr 2025
6/10 Okay
Giulliano
18 Apr 2025
Liked: Cleanliness, staff & service
I was looking forward to the stay but unfortunately there was a blackout and we had to request a refund.. I like to say the staff was great really friendly so I will return again to give it a shot..