Fortaleza Suites

3.5 star property

Photo gallery for Fortaleza Suites

Enjoy refreshments on the balcony with a view, featuring a table and a potted plant.
Step up to a traditional interior with a classic staircase and cozy seating area.
Guests can enjoy cooking and dining in this well-equipped kitchen area, featuring a range, wine, and fresh produce.
Kitchen features a refrigerator, microwave, and tiled floor.
Relax in a traditional space with a sofa, armchairs, and dining area.

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪2 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

Fortaleza Suite

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Plaza Colon

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

San Felipe (Interior Room)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Luna (Interior View)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Economy Room

8.0 out of 10
Very good
(10 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Juan

With a stay at Fortaleza Suites, you'll be centrally located in San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. .This guesthouse is 2.5 mi (4 km) from Condado Beach and 2.9 mi (4.6 km) from Puerto Rico Convention Center.

What's nearby

  • Port of San Juan - 2 min walk - 0.3 km
  • Condado Beach - 4 min drive - 3.7 km
  • Distrito T-Mobile - 4 min drive - 4.0 km
  • Puerto Rico Convention Center - 5 min drive - 4.6 km
  • Pan American Pier - 6 min drive - 4.8 km

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 14 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 887900

We should mention

This property does not have elevators

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 707 out of 1117 reviews
Rating 8 - Good. 252 out of 1117 reviews
Rating 6 - Okay. 96 out of 1117 reviews
Rating 4 - Poor. 26 out of 1117 reviews
Rating 2 - Terrible. 36 out of 1117 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

abiel

Travelled with family
Liked: Cleanliness, amenities
Everything was clean
Stayed 1 night in May 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem for families

Perfect hidden gem for a larger family.
Stayed 1 night in Mar 2025

10/10 Excellent

noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location but parking was a challenge.
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

MIKHAIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Fortaleza Suites

Overall great experience: we were able to drop the baggage prior to check-in and after check-out, the reserved apartment was spacious with high ceilings and well equipped kitchen, there's cold water and ice available downstairs. Cosy sofas snd arm chairs are available in the common area. The stuff is friendly. Great location near piers, San Sebastian fortress. Good WiFi quality
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, perfect location in Old San Juan, safe, excellent restaurants and sites
Stayed 3 nights in Apr 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location in old San Juan. Room was clean and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Giulliano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size hotel room specially when you get to stay in the first floor. Near everything for your stay. A share all kitchen, in the fridge you could always find a cold beer that was left behind. Beach towels and sun block available for one to borrow. Cool chill cat hanging around. Bathroom just a bit small but the shower size and water pressure makes up for it. I could do without the noise in the morning around 8am people are pretty loud in the kitchen area while making there coffee, I understand they might be early birds but we are the sleep in type, there should be a sign to just keep it down a bit.. People also leave left their luggage right in front of door. We were in Unit 3.. Regardless we love the place and will stay again specially while it’s on the first floor.. Great staff by the way..
Stayed 4 nights in Apr 2025

6/10 Okay

Amanda

Liked: Cleanliness
Our room was right by the entrance and people were coming and going all night. You can hear everything and it was impossible to sleep.we only stayed one night and most likely would not stay again. The room was clean and location convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Carrieann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a lot of amenities and the location is perfect! Furniture is a little out dated, but beds are comfortable. This is our second time staying here when coming to Old San Juan. My only complaint this stay was that the staff was outside talking the whole night and we had trouble sleeping because the windows/doors are thin.
Stayed 2 nights in Apr 2025

6/10 Okay

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Huge room in the historic part of time. Well maintained, lovely feel. Highly walkable and historic area of town. Parking parade close by.
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! But only thing is the beds are not Sturdy and when moving around, the bed squeaks and make noise!
Stayed 1 night in Apr 2025

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didn’t love the amenities. Not a lot of hot water, no pressure in shower, no power at all in the hair dryer and very dim lights.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente! Hermoso lugar, todo súper limpio y confortable. Personal muy amable
Stayed 3 nights in Apr 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Apr 2025

2/10 Terrible

Carissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Should not be open. Filthy, unkept , unprofessional staff. Do not pay to stay here . When we arrived over 400.00 in mysterious hotel charges were due that were not covered with my initial payments to book. Upon leaving they wanted an additional 75 dollars for keys to be re numbered stating it was policy. Odd individuals paced the halls all night and mgmt did nothing . Doors to rooms do not stay shut
Stayed 3 nights in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The ambiance is peaceful. Check in and check out was a breeze. Will definitely stay again
Stayed 1 night in Apr 2025

6/10 Okay

Giulliano

Liked: Cleanliness, staff & service
I was looking forward to the stay but unfortunately there was a blackout and we had to request a refund.. I like to say the staff was great really friendly so I will return again to give it a shot..
Stayed 1 night in Apr 2025

10/10 Excellent

Thornton, Norfolk

Stayed 1 night in Apr 2025

8/10 Good

Fabian

Stayed 1 night in Apr 2025

8/10 Good

John, Prosper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Rick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenience!!!!
Stayed 1 night in Mar 2025

2/10 Terrible

Alaska

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property need improvement. The beds horrible, very noise the bed. The fan dont work, the AC dont work more than 70. I wont recommend this place.
Stayed 1 night in Apr 2025