Hilton Garden Inn San Juan Condado

4.0 star property

Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels, kayaking
Property video
Terrace/patio
Suite, 1 King Bed, Ocean View, Corner
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
886 Ashford Ave, San Juan, 00907
  • Place, Condado Beach
    ‪3 min walk‬
  • Place, Parque La Ventana al Mar
    ‪9 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(81 reviews)
  • Partial ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(15 reviews)
  • Bay view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub (Pool View)

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub (Bayview)

  • Bay view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bay View (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Bay View

7.6 out of 10
Good
(5 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Bay View (Corner)

  • Bay view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Bay view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bay View

9.0 out of 10
Wonderful
(12 reviews)
  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bathtub (Water View)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Water View)

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Water View)

8.8 out of 10
Excellent
(29 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Juan

With a stay at Hilton Garden Inn San Juan Condado in San Juan (Condado), you'll be steps from Condado Beach and a 3-minute drive from Distrito T-Mobile. .This spa hotel is 1.2 mi (2 km) from Pan American Pier and 1.3 mi (2.2 km) from Puerto Rico Convention Center.

What's nearby

  • Condado Beach - 3 min walk - 0.3 km
  • Parque La Ventana al Mar - 9 min walk - 0.8 km
  • Casino del Mar at La Concha Resort - 13 min walk - 1.1 km
  • Distrito T-Mobile - 2 min drive - 1.5 km
  • Puerto Rico Convention Center - 3 min drive - 2.1 km

Getting around

  • Roosevelt Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Revital Coffee - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cafe Caribe - ‬6 min walk
  • ‪El Corner - ‬7 min walk
  • ‪Los Pinos Cafe - ‬13 min walk

About this property

Hilton Garden Inn San Juan Condado

Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 240 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a ballroom, and bicycle tour information.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in San Juan? This hotel has 17782 square feet (1652 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30.11 for adults and USD 18.96 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Kayaking
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (17,782 square foot of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Renovated entire property - December 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30.11 for adults and USD 18.96 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 972 out of 1509 reviews
Rating 8 - Good. 280 out of 1509 reviews
Rating 6 - Okay. 132 out of 1509 reviews
Rating 4 - Poor. 51 out of 1509 reviews
Rating 2 - Terrible. 74 out of 1509 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica

Stayed 2 nights in Feb 2026

8/10 Good

ANDREA

Travelled with group
Liked: Cleanliness, amenities
The 2 gentlemen at the seat at check in were wonderful, are room wasn’t ready at 2 so we were to get a text when it was. We never got a text , I finally asked at 4 with a younger lady, she was quite rude. Room was clean , property beautiful 😊
Stayed 1 night in Jan 2026

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room Was Clean , The Staff are very friendly and efficient
Stayed 2 nights in Jan 2026

6/10 Okay

Scott

Stayed 3 nights in Feb 2026

10/10 Excellent

Shuntara

Stayed 2 nights in Feb 2026

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was very clean, absolutely no issues with the room. The staff was excellent! Our only concerns were related to the hot tub jets not working and unexpected private parties preventing us from being able to utilize the main bar / restaurant and having to go to the smaller bar area where service and quality of drinks was not that of the main bar.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nate

Liked: Cleanliness, amenities, property conditions & facilities
Great view, great room, and awesome balcony. Location was awesome
Stayed 2 nights in Jan 2026

10/10 Excellent

Latecia, Harker Heights

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was AMAZING!!!!
Stayed 1 night in Jan 2026

6/10 Okay

Ruth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room condition poor… missing sink plunger, safe front came off, small red critters on counter tops,
Stayed 1 night in Jan 2026

10/10 Excellent

denisse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
love it love it
Stayed 6 nights in Jan 2026

8/10 Good

Corey

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazingly nice. But the hotel is starting to get old and need some updating. The restaurant is way overpriced. But the location is amazing.
Stayed 3 nights in Jan 2026

8/10 Good

Gerald

Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, amenities
The housekeeping department was absolutely amazing. Went over the top by organizing counters and living spaces. The entire staff was very welcoming, extremely courteous and helpful, and made this day memorable.
Stayed 2 nights in Jan 2026

8/10 Good

Emily

Stayed 2 nights in Jan 2026

10/10 Excellent

kelly

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2026

8/10 Good

Lynne, Haverhill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location couldn’t have been better, and our rooms came with balconies and gorgeous views that really set the tone for the stay. Our first room was great, but the second one had a strange odor — not moldy, just like it needed a deeper clean. The staff, however, were absolutely fantastic, and the breakfast hit the spot each morning. There’s a small pool on-site, but you also get access to the much larger pool area at their sister property. That said, some of the outdoor furniture over there has definitely seen better days — a few pieces were sagging or torn and could use an update. Even with those minor issues, I’d still choose this hotel again for a pre‑cruise stay. The convenience and overall experience made it a solid choice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sukant

Liked: Cleanliness, staff & service, amenities
Good place
Stayed 7 nights in Dec 2025

8/10 Good

Rashed

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean . They charge $35/night for unbrealla and chair which I think it’s quite a lot . Beach is very bad . Can’t swim . But location is good.plenty of restaurants nearby and a beautiful path to walk to old town which is about 2 miles away .
Stayed 4 nights in Jan 2026

2/10 Terrible

Robert, Sunny Isles

Disliked: Cleanliness, property conditions & facilities
The most disgusting place ever room was filthy hair everywhere
Stayed 3 nights in Jan 2026

8/10 Good

Clorissa, Columbus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was SO amazing & friendly and I loved the amenities, view and the food from the restaurant, but unfortunately the pool was being renovated so I did not get to utilize the hotels pool, but luckily we were allowed to use the pool of the conjoining Hilton sister hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Dec 2025

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness, amenities
Overall good. Elevators there are terribly inconvenient and always breaking down
Stayed 3 nights in Jan 2026

8/10 Good

Ursula

Liked: Cleanliness, staff & service, amenities
Luis at desk and Luis with bags were both great! Friendly staff and nice area.
Stayed 3 nights in Jan 2026