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Hilton Garden Inn San Juan Condado

4.0 star property

Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels, kayaking
Property video
Ballroom
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
886 Ashford Ave, San Juan, 00907
  • Place, Condado Beach
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪13 min walk‬
  • Place, Pan American Pier
    ‪19 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(79 reviews)
  • Partial ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | View from room

Room, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(15 reviews)
  • Bay view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub (Pool View)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Bathtub (Pool View)

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower, Pool View)

Room, 1 King Bed (Roll-In Shower, Pool View) | View from room

Room, 1 King Bed (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub (Bayview)

View from room

Room, 2 Queen Beds, Bathtub (Bayview)

  • Bay view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Roll-In Shower)

View from room

Room, 2 Queen Beds, Bay View (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living area

Deluxe Suite, 1 Bedroom

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Bay View

View from room

Junior Suite, 1 King Bed, Bay View

8.6 out of 10
Excellent
(4 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Ocean View, Corner

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View (Corner)

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Bay View (Corner)

  • Bay view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner

Suite, 1 King Bed, Ocean View, Corner

Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (Bathtub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Bay View (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Bay view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View

9.0 out of 10
Wonderful
(12 reviews)
  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub (Water View)

View from room

Room, 1 King Bed, Bathtub (Water View)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Water View)

View from room

Room, 1 King Bed (Water View)

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View)

8.8 out of 10
Excellent
(24 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

With a stay at Hilton Garden Inn San Juan Condado in San Juan (Condado), you'll be steps from Condado Beach and a 3-minute drive from Distrito T-Mobile. .This spa hotel is 1.2 mi (2 km) from Pan American Pier and 1.3 mi (2.2 km) from Puerto Rico Convention Center.

What's nearby

  • Condado Beach - 3 min walk - 0.3 km
  • Casino del Mar at La Concha Resort - 13 min walk - 1.1 km
  • Pan American Pier - 19 min walk - 1.6 km
  • Distrito T-Mobile - 19 min walk - 1.6 km
  • Puerto Rico Convention Center - 2 min drive - 1.9 km

Getting around

  • Roosevelt Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Revital Coffee - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Havana Bar & Grill - ‬7 min walk
  • ‪Cafe Caribe - ‬6 min walk
  • ‪Ola Oceanfront Bistro - ‬7 min walk

About this property

Hilton Garden Inn San Juan Condado

Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 240 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a ballroom, and bicycle tour information.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in San Juan? This hotel has 17782 square feet (1652 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30.11 for adults and USD 18.96 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Kayaking
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (17,782 square foot of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Renovated entire property - December 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30.11 for adults and USD 18.96 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 910 out of 1411 reviews
Rating 8 - Good. 260 out of 1411 reviews
Rating 6 - Okay. 124 out of 1411 reviews
Rating 4 - Poor. 49 out of 1411 reviews
Rating 2 - Terrible. 68 out of 1411 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wilberth

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was very friendly.
Stayed 4 nights in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness
Great shower, nice restaurants, convenient location.
Stayed 1 night in Dec 2025

8/10 Good

Ewins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poolside seating was excellent, there was no hot tub!
Stayed 3 nights in Dec 2025

2/10 Terrible

mitchel

Disliked: Staff & service, amenities
Horrible service A/C didn’t work Totally smug arrogant staff,especially VITORIA
Stayed 1 night in Dec 2025

10/10 Excellent

Anne Rhea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great pool/waterfront layout, loved the privileges at the hotel across the street for beach access
Stayed 4 nights in Nov 2025

10/10 Excellent

Naim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Comfort Amazing Views Warm and Friendly Staff.
Stayed 4 nights in Nov 2025

8/10 Good

Mary, Ripon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kandiss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was very pleasant.
Stayed 3 nights in Dec 2025

10/10 Excellent

Earle

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staf and very clean rooms.
Stayed 1 night in Dec 2025

6/10 Okay

Kevin

Disliked: Amenities
Clean but don’t look too close. Very comfortable bed. Room was quiet. Decor and atmosphere on par with Caribbean rather than Hilton. Expensive for what you get. Staff was accommodating but not up to Hilton standards. A bit surprised they have their Hilton name on this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Dario, Miami

Stayed 1 night in Dec 2025

8/10 Good

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and pool are nice. Seems they are short of stuff. Breakfast long wait, food items ran out . Even juice and coffee ran out.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2025

10/10 Excellent

John, Naples

Liked: Cleanliness, amenities
All very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Everything was excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent customer service.
Stayed 3 nights in Dec 2025

6/10 Okay

Oscar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was very clean but very cold even with the AC off, the pillows were close to nonexistent.. Please provide better pillows
Stayed 3 nights in Dec 2025

8/10 Good

Rosaline, Spring Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Telephone in room never worked I had repeatedly requested it be fixed to front desk one team member came to the room to look at it and confirmed it was definitely a dead wireless phone. The phone was never replaced by the time I had checked out.
Stayed 4 nights in Nov 2025

4/10 Poor

Ricardo

Disliked: Property conditions & facilities, room comfort
Hot tub was not working properly
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa, Prescott

Liked: Cleanliness
Stayed 1 night in Nov 2025

4/10 Poor

Majustice

Stayed 4 nights in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was polite
Stayed 2 nights in Nov 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly, the rooms were mostly clean, fantastic view from our room. Loved the pool
The room
View from the room
Stayed 3 nights in Nov 2025

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
WiFi was inconsistent, service in restaurant was extremely slow, food was not great, wasn’t told about free breakfast
Stayed 1 night in Nov 2025