Home2 Suites By Hilton San Juan

3.0 star property

Photo gallery for Home2 Suites By Hilton San Juan

Exterior
Snack bar
Terrace/patio
Private kitchen
Private kitchen

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
1003 E. Carroll Rd, San Juan, TX, 78589
  • Basilica of Our Lady of San Juan del Valle
    ‪2 min drive‬
  • McAllen Medical Center
    ‪7 min drive‬
  • La Plaza Mall
    ‪8 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪9 min drive‬

Room options

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

San Juan

When you stay at Home2 Suites By Hilton San Juan in San Juan, you'll be in a shopping district, within a 15-minute drive of La Plaza Mall and McAllen Convention Center. .This hotel is 14.3 mi (23 km) from Puente Internacional Reynosa-Hidalgo and 1.4 mi (2.3 km) from Basilica of Our Lady of San Juan del Valle.

What's nearby

  • Basilica of Our Lady of San Juan del Valle - 2 min drive - 2.3 km
  • McAllen Medical Center - 7 min drive - 11.3 km
  • La Plaza Mall - 8 min drive - 12.4 km
  • 17th Street Entertainment District - 9 min drive - 12.0 km
  • McAllen Convention Center - 11 min drive - 16.6 km

Getting around

  • Miller Intl. Airport (MFE) - 16 min drive

Restaurants

  • ‪Whataburger - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Tacos De Gladys - ‬3 min drive
  • ‪Jack in the Box - ‬3 min drive
  • ‪Cory's Cakes - ‬2 min drive

About this property

Home2 Suites By Hilton San Juan

Hotel in San Juan with free breakfast and a fitness center
Home2 Suites By Hilton San Juan offers 101 accommodations. Televisions come with cable channels. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 101 guestrooms. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
Grab a bite from the grocery/convenience store serving guests of Home2 Suites By Hilton San Juan. A complimentary continental breakfast is served on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served between 7:00 AM and 10:00 AM on weekends.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Home2 Suites By Hilton Juan
Home2 Suites By Hilton San Juan Hotel
Home2 Suites By Hilton San Juan San Juan
Home2 Suites By Hilton San Juan Hotel San Juan

Home2 Suites By Hilton San Juan Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 197 out of 223 reviews
Rating 8 - Good. 14 out of 223 reviews
Rating 6 - Okay. 8 out of 223 reviews
Rating 4 - Poor. 2 out of 223 reviews
Rating 2 - Terrible. 2 out of 223 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay. The hotel was clean, quiet, and pet-friendly. The breakfast and amenities were good, and check-in and check-out were quick and easy. The front desk staff were very courteous.
Stayed 3 nights in Mar 2025

10/10 Excellent

everardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Stayed 2 nights in Mar 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Stayed 1 night in Feb 2025

10/10 Excellent

karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
everything was so clean and good
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Cristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 2 nights in Feb 2025

4/10 Poor

Isaac

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They didn’t clean or make the beds, they just put blanket on top and called it made. When asked for extra towels they were out. Didn’t vacuum the room. Some of the staff were rude and some staff were real polite and nice
Stayed 4 nights in Mar 2025

10/10 Excellent

Cathey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Nina

Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and how comfortable the bed were!
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Thumbs Up!!

Loved this hotel, and if we are in the area again, we will probably stay here. The pool being on the East side was not a great idea - it's in the shade for much of the day. However, other outdoor areas are great for relaxing. TV remotes leave something to be desired. After 4 nights at the hotel, I'm still not sure how to use them or even how to find the channels we like to watch. A TV guide in the room or a QR code to one we could see on our phones would have been helpful. Gorgeous building and rooms with a great breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan, Valencia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, super clean and staff was really friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like home

Really nice stay, very friendly staff, the breakfast was hot and fresh. The beds was so comfortable. It felt like home. Slept the best i had in a long time
Stayed 1 night in Mar 2025

8/10 Good

Baldemar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Add a sofabeds
Stayed 1 night in Mar 2025