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Aparthotel

Hugo's Rental

5.0 star property

Photo gallery for Hugo's Rental

Presidential Apartment, City View | Living area
Creator video - submitted by High Heeled Gypsy
Interior
Presidential Apartment, City View | Terrace/patio
Basic Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
200 C. de O'Donnell, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Studio

Classic Studio

Classic Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

  • City view
  • 111 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Room

Free WiFi, bed sheets

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, Garden View

Basic Studio, Garden View

Basic Studio, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Front of property
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4.5 out of 5, Wonderful, 1,005 reviews
The price is NZ$538
includes taxes & fees
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About the area

San Juan

With a stay at Hugo's Rental in San Juan (Old San Juan), you'll be a 2-minute drive from Port of San Juan and 6 minutes from Distrito T-Mobile. .This luxury aparthotel is 2.6 mi (4.1 km) from Condado Beach and 3.1 mi (5 km) from Puerto Rico Convention Center.
View more Aparthotels in San JuanOpens in a new window

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 km
  • Castillo de San Cristobal - 1 min walk - 0.2 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • Catedral Basilica Menor de San Juan Bautista - 7 min walk - 0.6 km

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Caficultura - ‬2 min walk
  • ‪BrickHaus - ‬2 min walk
  • ‪Cafe Berlin - ‬2 min walk
  • ‪La Madre - ‬1 min walk

About this property

Hugo's Rental

Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, hair dryers, and slippers.
Featured amenities include luggage storage and microwave in a common area.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 609095100

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hugo's Rental San Juan

Hugo's Rental Aparthotel

Hugo's Rental Aparthotel San Juan

Hugo's Rental Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 246 out of 335 reviews
Rating 8 - Good. 61 out of 335 reviews
Rating 6 - Okay. 14 out of 335 reviews
Rating 4 - Poor. 6 out of 335 reviews
Rating 2 - Terrible. 8 out of 335 reviews

9.8/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sanchia

Liked: Cleanliness, amenities
Clean and quite
Stayed 1 night in Jan 2026

8/10 Good

Solaymon

Stayed 2 nights in Feb 2026

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, beautiful inside!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Tamara

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rental in a beautiful location. Walking distance to many shops, restaurants and scenic places. Only issue was no hot water in master bath.
Stayed 1 night in Jan 2026

10/10 Excellent

Renee, Random Lake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. However it is not sound proof at all.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Great location, comfortable room with no issues.
Stayed 1 night in Jan 2026

10/10 Excellent

Ronald, Rockford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Hugos. Room was clean, staff was very helpful. The location was perfect for walking around old San Juan. Would definitely stay here again.
Stayed 2 nights in Feb 2026

8/10 Good

Robin

Liked: Cleanliness, amenities
Location
Stayed 1 night in Jan 2026

10/10 Excellent

ADALYS

Liked: Cleanliness, property conditions & facilities
Great service, Marilu was incredibly attentive with our needs. Beautiful and clean place. Great location. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, amenities
Great stay! Right by Plaza Colon
Stayed 1 night in Dec 2025

8/10 Good

Yan, Tiburon

Stayed 1 night in Dec 2025

8/10 Good

edornie

Liked: Cleanliness, amenities
Maricruz is very responsive. The location is great. The room is clean.
Stayed 2 nights in Jan 2026

2/10 Terrible

Terra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Due to the government restrictions we were unable to fly to Puerto Rico. The hotel would not change or refund our payment. I was very surprised and disappointed due to the fact that it was beyond our control. Customer service beyond all else is key to a great establishment. We will never recommend this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, great location, and excellent communication with owner. I will definitely stay here again and recommend this property to my clients.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole, Oak Park

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, air conditioning, refrigerator in room. In excellent spot
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, room comfort
Mericruz was a great help in getting us into the hotel and situated.
Stayed 1 night in Jan 2026

10/10 Excellent

Selita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious accommodations for our family of six conveniently located to shopping, dining, and historical sites. Perfect for our stay prior to departing on a cruise. Maricruz stayed in constant communication and provided great options for dining and transportation. We were even able to store our luggage after checkout so we could explore Old San Juan prior to our cruise embarkation.
Stayed 1 night in Jan 2026

10/10 Excellent

Weston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient spot to stay while exploring Old San Juan
Stayed 1 night in Jan 2026

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Maria was very helpful and our room was very comfortable, clean and quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cool place to say! Located in a busy area with great restaurants nearby. They delivered as promised . We did a nice 10 minute walk with luggage downhill getting to our ship on the last day.
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at Hugo's. It was a quaint local flat. Charming set up and decor throughout. Would recommend and stay again.
Stayed 1 night in Dec 2025

8/10 Good

Nzinga

Travelled with family
Liked: Cleanliness, property conditions & facilities
I loved this place and will definitely return to this hotel on future visits to Old San Juan. Pros: The hotel's prime feature is undoubtedly its unbeatable location. Situated in the heart of Old San Juan, it is surrounded by numerous cafés, restaurants, and gift shops. It is within walking distance of the historic San Cristóbal fortress. It’s also conveniently close to the port and El Morro fortress. The property boasts a stunning hacienda-style design and is beautifully decorated. The room and bathroom were modern, spotless, and equipped with all essentials, including beach towels. Hot water is consistently available for showers. The owner, Mari Cruz, is friendly and courteous, offering free luggage storage in her shop after check-out. Cons: My mom and I stayed in a smaller second-floor room without windows, which was challenging: it was too cold when the AC was on, too hot and humid when off, and felt claustrophobic. Additionally, fitting four pieces of luggage—two large and two carry-ons—was difficult. The queen-sized bed was too small for two guests and too short for taller individuals like me, and the mattress was uncomfortable. The WiFi was unreliable and had a poor connection when available. The hotel also lacks elevators, so we had to carry our luggage upstairs. Overall, I highly recommend this hotel for its unbeatable central location in Old San Juan. I will return and choose a larger, ground-floor room with windows to enhance the stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent experience! We highly recommend Hugo’s Rental. LOCATION LOCATION LOCATION!! Maricruz was extremely attentive and made great suggestions for restaurants! Thank you Maricruz for EVERYTHING!!
Stayed 1 night in Jan 2026

10/10 Excellent

Isabel, Redwood City

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025