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Hyatt House San Juan

3.5 star property

Photo gallery for Hyatt House San Juan

Outdoor pool
Property preview
Exterior
Suite, 1 Bedroom, Bay View (San Juan) | View from room
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Place, Distrito T-Mobile
    ‪4 min walk‬
  • Place, Puerto Rico Convention Center
    ‪7 min walk‬
  • Place, Pan American Pier
    ‪9 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for One Bedroom King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

8.8 out of 10
Excellent
(19 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite King

9.2 out of 10
Wonderful
(28 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guestroom King View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (San Juan)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Fridge, coffee/tea maker

Studio Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower, Bay View

  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Roll-in Shower (view)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Roll-in Shower (view)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible Bathtub, Bay View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Accessible Bathtub, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Bathtub, Bay View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Bathtub, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Hyatt Place San Juan
  • Pool
  • Pet-friendly
  • Water slide
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,422 reviews
The price is NZ$462
includes taxes & fees
23 Dec - 24 Dec
Hyatt Place San Juan

About the area

San Juan

Located in San Juan (Santurce), Hyatt House San Juan is within a 10-minute walk of Distrito T-Mobile and Pan American Pier. .This hotel is 0.5 mi (0.8 km) from Puerto Rico Convention Center and 1.4 mi (2.2 km) from Escambron Beach.

What's nearby

  • Sheraton Casino - 3 min walk - 0.3 km
  • Distrito T-Mobile - 4 min walk - 0.4 km
  • Puerto Rico Convention Center - 7 min walk - 0.6 km
  • Pan American Pier - 9 min walk - 0.8 km
  • Escambron Beach - 17 min walk - 1.5 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Medalla Arena - ‬6 min walk
  • ‪Denko Asian Eatery - ‬6 min walk
  • ‪Choices Sheraton - ‬6 min walk
  • ‪Pudge’s Pizza - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk

About this property

Hyatt House San Juan

Hotel with free breakfast, 8-minute walk to Pan American Pier
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite from the snack bar/deli serving guests of Hyatt House San Juan. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
H Bar - This bar serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 miles
  • Free beach shuttle
  • Onsite parking available only on request
  • Parking on site (USD 18 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1005 reviews
Rating 8 - Good. 186 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 9 nights in Sep 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Stayed 1 night in Sep 2025

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Stayed 5 nights in Sep 2025

10/10 Excellent

Koralys S

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Family- friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaden

Stayed 1 night in Aug 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff great bar tender !!!! Very clean will be returning!
Stayed 1 night in Sep 2025

8/10 Good

Ravi Kumar, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for a short trip
Stayed 3 nights in Sep 2025

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing - especially the kitchen staff: Samuel and Kevin. Property was clean and well maintained. Felt safe. Stayed in a suit- spacious with kitchen. Parking available but for a fee. Shuttle to T mobile district, beach and old San Juan. Good for kids- although pool is tiny. Would stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and friendly.
Stayed 7 nights in Sep 2025

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amenities and food options
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Stayed 3 nights in Aug 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, but there is a moisture smell booking again
Stayed 4 nights in Jan 2024

10/10 Excellent

Giselle

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Raeesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel with the most comfortable beds, rooms ideal for a family because of the kitchen and dining area. Shuttle to popular destinations was great and on site dining was super. There was an olive garden and longhorn walking distance. The breakfast was good but should have changed a bit from day to day. Overall highly recommend.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

ELKIN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place and worst service
Stayed 5 nights in Sep 2025

10/10 Excellent

John

Stayed 8 nights in Aug 2025

4/10 Poor

Alvaro

Travelled with family
Disliked: Cleanliness, amenities
Love the whole Breakfast included, but please check the plates. They are all dirty. Please ask for to go paper plates. The regular plates and silverware are dirty.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shaune

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely accommodating and super friendly. Hotel was very clean, and the pool was as well. Had good breakfast also had different options everyday. My only complaint is there was a slight smell of mildew in my room.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Can’t wait to come back
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

GELISSA

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025