Hyatt Regency Grand Reserve Puerto Rico

4.0 star property

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Property grounds
Lobby
2 bars/lounges, swim-up bar, poolside bar, beach bar
3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745
  • Carabali Rainforest Park
    ‪15 min drive‬
  • Luquillo Beach
    ‪15 min drive‬
  • Bahia Beach
    ‪19 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪37 min drive‬

Room options

Premium Room, 2 Double Beds, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(13 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(129 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room (2 QUEEN BEDS)

8.8 out of 10
Excellent
(26 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Villa (1 KING BED)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premier Villa, Ocean View (1 KING BED)

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(4 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Villa (2 QUEEN BEDS)

7.4 out of 10
Good
(3 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(26 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

8.2 out of 10
Very good
(11 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(51 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(34 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(45 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Villa, Ocean View (2 Queen Beds)

  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Deluxe Villa, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Oceanfront

9.0 out of 10
Wonderful
(16 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View

9.2 out of 10
Wonderful
(35 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Villa, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(25 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Río Grande

Located in Río Grande (Zarzal), Hyatt Regency Grand Reserve Puerto Rico is within a 15-minute drive of Carabali Rainforest Park and The Outlet Ruta 66. .This beach resort is 8.2 mi (13.3 km) from El Yunque National Forest and 8.3 mi (13.4 km) from Luquillo Beach.

What's nearby

  • Coco Beach Golf and Country Club - 2 min drive - 2.1 km
  • Wyndham Rio Mar Golf Course - 13 min drive - 10.4 km
  • Carabali Rainforest Park - 15 min drive - 13.0 km
  • Luquillo Beach - 15 min drive - 11.1 km
  • Bahia Beach - 19 min drive - 16.4 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 31 min drive

Restaurants

  • ‪Rico Pan Panaderia - ‬9 min drive
  • ‪Nori Asian Grill - ‬2 min walk
  • ‪5 O’Clock Somewhere Bar & Grill - ‬12 min drive
  • ‪Sand Trap Bar & Grill - ‬2 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

Hyatt Regency Grand Reserve Puerto Rico

Beachfront, with full-service spa
Hyatt Regency Grand Reserve Puerto Rico offers 579 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Río Grande resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rainforest Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 579 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Water's Edge, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Río Grande? This resort has 40000 square feet (3716 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Water's Edge - This restaurant serves breakfast and lunch.
Nori Asian Grill - This restaurant serves dinner only. Reservations are required. Open daily.
Prime 787 - This restaurant serves dinner only. Reservations are required. Open daily.
Nectar - Onsite restaurant. Reservations are required. Open daily.
Martini Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Martini Bar
  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 20 buildings
  • Built in 2003
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 20 for children
  • Airport shuttle fee: USD 96 per person (roundtrip)
  • Airport shuttle fee per child: USD 96 (roundtrip)
  • Self parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Reviews

Hyatt Regency Grand Reserve Puerto Rico Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1757 out of 2613 reviews
Rating 8 - Good. 459 out of 2613 reviews
Rating 6 - Okay. 216 out of 2613 reviews
Rating 4 - Poor. 94 out of 2613 reviews
Rating 2 - Terrible. 87 out of 2613 reviews

Reviews

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property. A little overpriced.
Stayed 4 nights in Jun 2025

10/10 Excellent

natasha, Yemassee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice and friendly. They really made us feel like we were home. We will be returning soon!
Stayed 5 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

2/10 Terrible

Maria

Stayed 2 nights in Jun 2025

4/10 Poor

Jose

Disliked: Amenities
Had to pay 18% fees for using resort, was not aware of that until registration
Stayed 6 nights in Jun 2025

4/10 Poor

Jazlyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
property beautiful, well kept. but the house keepers walked in on me while i was in the shower.. that was a pleasant surprise.. there wasn’t much to do at the resort, they should have fun activities or entertainment by the pool atleast . the food on the food truck was good. they put auto gratuity on every check so make sure your aware of that, as i found myself double tipping because they had been throwing away the receipt that shows the gratuity charge on it. tried to go to the spa and that was closed.. i also felt that this resort was in the middle of no where. about 20 min from the closest shops and 45 min to san juan. i wouldn’t stay here again.
Stayed 5 nights in Jun 2025

8/10 Good

Yvonne

Stayed 5 nights in Jun 2025

10/10 Excellent

Darion

Stayed 4 nights in May 2025

10/10 Excellent

Janira

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 4 nights in Jun 2025

4/10 Poor

Natasha

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our recent stay was deeply disappointing, I rated this property two stars, as our attempts to address the issue with management were met with a dismissive and unhelpful attitude. Firstly, we specifically booked and paid for a balcony room with a garden view. Instead, we received a balcony room overlooking an inactive excavation site—complete with heavy machinery, excavators, a water truck, and landscaping equipment—accompanied by an overpowering, unbearable odor. When we ventured a little closer, the scene deteriorated further: decomposing dead rodents and other unidentified animals were visible. Despite our repeated and urgent calls to complain, nothing was remedied. When my wife took the initiative to address the matter in person at the front desk, the manager's response was disturbingly nonchalant. He casually stated that such issues can occur and briefly promised that maintenance would remove the carcasses—a solution that felt entirely inadequate for a property claiming to offer a four- to five-star experience. Because the smell of the dead rodents was seeping into our room, he suggested fumigation. However, due to our holistic lifestyle and the fact that our service dog was present in the room, we did not want to be exposed to harsh chemicals. His suggestion was not only unnecessary but also insensitive under the circumstances. We explained that the excavation work was displacing pests, including rats, continued see attached letter.
Stayed 7 nights in Jun 2025

10/10 Excellent

Nekayah Rhavin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here as it was a quiet oasis/ retreat area. The service was great and staff were attentive, kind and efficient.
Stayed 4 nights in Jun 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds
Stayed 7 nights in May 2025

10/10 Excellent

Juan Diego

Stayed 6 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice facility
Stayed 6 nights in Jun 2025

8/10 Good

Lynn

Stayed 3 nights in Jun 2025

10/10 Excellent

Carolyn

Stayed 3 nights in Jun 2025

10/10 Excellent

Cara

Stayed 8 nights in Apr 2025

10/10 Excellent

Giulia

Stayed 3 nights in Jun 2025

10/10 Excellent

Daria

Stayed 4 nights in Jun 2025

10/10 Excellent

Anderson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mission

this was a business trip and the facilities were great.
Stayed 2 nights in May 2025

10/10 Excellent

Edgar, Aguadilla

Stayed 3 nights in Jun 2025

6/10 Okay

PATRICE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property Showed As Having An Airport Shuttle. But when I contacted the hotel, they did not offer a free or paid shuttle and said they could connect me to a shuttle service that I needed to book 2 days in advance, but I booked and contacted them the day before traveling. An Uber from the airport was $90. They need to update their description.
Stayed 3 nights in Jun 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Brad

Stayed 2 nights in Jun 2025

8/10 Good

Alexis, San Juan

Stayed 2 nights in Jun 2025