Hyatt Regency Grand Reserve Puerto Rico

4.0 star property

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

Relax by the resort's central pool, surrounded by palm trees and lounge areas with scenic views.
2 bars/lounges, swim-up bar, poolside bar, beach bar
Enter a spacious lobby with high ceilings and polished tile floors, surrounded by modern reception desks and a decorative tile feature.
Relax by the ocean with a swim in the resort's winding pool, surrounded by lush greenery and palm trees.
Escape to a serene tropical haven surrounded by lush greenery and palm trees.

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745
  • Carabali Rainforest Park
    ‪15 min drive‬
  • Luquillo Beach
    ‪15 min drive‬
  • Bahia Beach
    ‪19 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪36 min drive‬

Room options

Premium Room, 2 Double Beds, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(10 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(119 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room (2 QUEEN BEDS)

8.8 out of 10
Excellent
(26 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Villa (1 KING BED)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premier Villa, Ocean View (1 KING BED)

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(4 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Villa (2 QUEEN BEDS)

7.4 out of 10
Good
(3 reviews)
  • 64 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(23 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

8.2 out of 10
Very good
(11 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(50 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View

8.4 out of 10
Very good
(32 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(41 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Villa, Ocean View (2 Queen Beds)

  • 64 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Deluxe Villa, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • 64 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Oceanfront

9.0 out of 10
Wonderful
(15 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View

9.2 out of 10
Wonderful
(34 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Villa, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Oceanfront

9.4 out of 10
Exceptional
(24 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Río Grande

Located in Río Grande (Zarzal), Hyatt Regency Grand Reserve Puerto Rico is within a 15-minute drive of Carabali Rainforest Park and The Outlet Ruta 66. .This beach resort is 8.2 mi (13.3 km) from El Yunque National Forest and 8.3 mi (13.4 km) from Luquillo Beach.

What's nearby

  • Coco Beach Golf and Country Club - 2 min drive - 2.1 km
  • Wyndham Rio Mar Golf Course - 13 min drive - 10.4 km
  • Carabali Rainforest Park - 15 min drive - 13.0 km
  • Luquillo Beach - 15 min drive - 11.1 km
  • Bahia Beach - 19 min drive - 16.4 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 31 min drive

Restaurants

  • ‪Rico Pan Panaderia - ‬9 min drive
  • ‪Nori Asian Grill - ‬2 min walk
  • ‪5 O’Clock Somewhere Bar & Grill - ‬12 min drive
  • ‪Sand Trap Bar & Grill - ‬2 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

Hyatt Regency Grand Reserve Puerto Rico

Beachfront, with full-service spa
Hyatt Regency Grand Reserve Puerto Rico offers 579 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Río Grande resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 579 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Water's Edge, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Río Grande? This resort has 40000 square feet (3716 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Water's Edge - This restaurant serves breakfast and lunch.
Nori Asian Grill - This restaurant serves dinner only. Reservations are required. Open daily.
Prime 787 - This restaurant serves dinner only. Reservations are required. Open daily.
Nectar - Onsite restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 20 buildings
  • Built in 2003
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 20 for children
  • Airport shuttle fee: USD 96 per person (roundtrip)
  • Airport shuttle fee per child: USD 96 (roundtrip)
  • Self parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1620 out of 2432 reviews
Rating 8 - Good. 436 out of 2432 reviews
Rating 6 - Okay. 200 out of 2432 reviews
Rating 4 - Poor. 89 out of 2432 reviews
Rating 2 - Terrible. 87 out of 2432 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, pool, and beach
Stayed 6 nights in Apr 2025

6/10 Okay

Tathiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced food, only take card btw !!
Stayed 5 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!! Everyone was very nice and hospitable 😊
Stayed 1 night in Apr 2025

10/10 Excellent

Assamahvi

Travelled with partner
Liked: Amenities
Lovely
Stayed 6 nights in Apr 2025

10/10 Excellent

Diana

Stayed 4 nights in Apr 2025

10/10 Excellent

Ninette

Stayed 7 nights in Apr 2025

10/10 Excellent

tatiana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort , great for families with plenty of things to do.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Amenities, property conditions & facilities
Great place, great rooms, great surroundings
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning resort for wonderful vacation (with note)

Overall we had a wonderful stay at the Hyatt, the property and location were stunningly beautiful, the pool was amazing (my kids wanted to stay in the pool all day!), everything was well-run and spotless), and we would consider returning for another family vacation. The only note I would make to others planning a trip to this resort, especially families, is about food... We booked a villa which was marketed as having a kitchen but we arrived to find that the only items in the kitchen were a mini fridge, microwave, and cabinets/drawers which were all completely empty. For comparison - we had a recent trip to a Hilton property in St. Maarten where we had a 2-room suite which had a kitchen with oven, stove, toaster, fridge, microwave, full set of dishes, a few pots and pans, and a knife and cutting board, so that we could prepare some meals in our room, so this is is what I was expecting. At the Hyatt the kitchen was essentially useless and this compounded food difficulty since there were only a few restaurants (and one coffee shop that inexplicably did not open as scheduled one day) on the property and limited stock at the market, and the restaurants were all always booked (it was school vacation week so it was very busy), and of course the food was expensive. The property is at the end of a beautiful peninsula, not nearby to any food options. If we return to this resort then I would have to plan differently for food in the future. Otherwise, a wonderful experience.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Andrew

Stayed 2 nights in Apr 2025

10/10 Excellent

Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful.
Stayed 6 nights in Apr 2025

2/10 Terrible

Rudy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not all inclusive. Too expensive. Found a roach in our room. Why is tip already added to my bill. Food truck food was not good. Other than that the property was beautiful with a great location by the beach.
Stayed 5 nights in Apr 2025

10/10 Excellent

Suzanne

Stayed 6 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Mary Josephine DiBernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Alisa L Hacker, Melrose

Stayed 4 nights in Apr 2025

10/10 Excellent

Vanessa

Stayed 5 nights in Apr 2025

10/10 Excellent

Kathleen, VERO BEACH

Liked: Cleanliness, staff & service, property conditions & facilities
Wish for better A la art foods. Don’t like having a buffet every day. Ie English muffins and more fruit
Stayed 4 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

SHEILA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Shan

Stayed 3 nights in Apr 2025

8/10 Good

Ravikanth

Travelled with family
Liked: Amenities, property conditions & facilities
Everything is good but there are transactions which are charged to room and they aren’t validating it, we got two liquor bills when we don’t drink at all. And also after checkout they charged couple transactions to credit card, and when tried to enquire it’s hard to find them. I need to go thru my cc now to report a complaint against those charges. Headache after a nice stay their, summary is it’s all good but it’s all hidden charges and no validity when charging to room(which is bad)
Stayed 4 nights in Apr 2025