Upon arrival, I found that the room was not as expected, and advertised. The room was dingy, completely outdated, and old. The rugs were worn, the telephone did not work and could not even sit straight on the table, the iron was damaged, cable wires were visibly running outside the wall, the kitchen drawers were stained, bed skirts not ironed, and when you used the main room electrical outlet, there were sparks. That is just the beginning. The most egregious area was the bathroom. Black mold was visible on the shower head and other areas such as outlet and the blow-dryer cables and plug (which by the way was broken). The cabinet was old, dirty and stained, one of the ceiling tiles was out of place, and the mirror was stained and scratched. I have included pictures.
I arrived on Monday. By Tuesday I had already noted to the front desk of some of the issues either in person or by phone (the phone only worked one way…that is…I could phone but could not hear anyone when I phoned. They phoned me back and then I could hear.) I had to do business on Tuesday, but by Wednesday I went to the front desk (after having complained to Expedia.com) and requested that they change my room. They did so immediately.
I was elated when moved to another room, which met all my expectations. Except for one thing…..the remodeling happening all around me. The constant noise of drills, jackhammers, electric saws was unbearable.