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Residence Inn by Marriott San Juan Isla Verde

3.5 star property

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Relax in our spacious lobby with a reception desk, comfortable seating area, and large window.
Relax in a serene lounge area with a central seating arrangement and a view of lush greenery.
Relax in a modern space with a central counter area and comfortable seating.
Enjoy a serene beach experience with calm ocean views and palm trees.
Relax in style on this serene outdoor patio, featuring a comfortable sofa, tables, and wicker chairs amidst lush greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪8 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Relax in a stylish room with a comfortable sofa, neatly made bed, and city views from the window.

Suite, 1 Bedroom

8.6 out of 10
Excellent
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Relax in a spacious room with a large bed, desk, and sofa, offering a city view from the large window.

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

Experience a clean and inviting atmosphere in this stylish room, featuring a comfortable bed, sofa, and desk area.

Studio, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Relax in a spacious room with a large bed, desk, and flat-screen TV, offering a view of the city outside.

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(203 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Relax in a spacious room with a large bed, flat-screen TV, and city view.

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(44 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Experience a clean and inviting atmosphere in this stylish room, featuring a comfortable bed, sofa, and desk area.

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(81 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Relax in a spacious room with a large bed, flat-screen TV, and city view.

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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4.5 out of 5, Wonderful, (3806)
The price is NZ$419
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About the area

Carolina

A stay at Residence Inn by Marriott San Juan Isla Verde places you in the heart of Carolina, a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort. .This eco-certified hotel is 4 mi (6.5 km) from Jose Miguel Agrelot Coliseum and 5.2 mi (8.3 km) from Condado Beach.

What's nearby

  • Isla Verde Beach - 5 min walk - 0.5 km
  • Carolina Beach - 8 min walk - 0.7 km
  • Casino del Mar at La Concha Resort - 7 min drive - 7.8 km
  • Jose Miguel Agrelot Coliseum - 8 min drive - 7.2 km
  • Condado Beach - 9 min drive - 9.8 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Metropol - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪La Bodeguita - ‬4 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Eco-certified hotel with 2 outdoor pools and free breakfast
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 231 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1413 out of 2241 reviews
Rating 8 - Good. 430 out of 2241 reviews
Rating 6 - Okay. 223 out of 2241 reviews
Rating 4 - Poor. 96 out of 2241 reviews
Rating 2 - Terrible. 79 out of 2241 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Perpetuo Ortega

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the place is clean
Stayed 4 nights in Apr 2025

8/10 Good

Moises

Stayed 3 nights in Apr 2025

4/10 Poor

Kye

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Very nice place to stay. Rooms and property are in excellent condition!
Stayed 3 nights in May 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn San Juan was very clean and nice, the only issue we had was the mold and mildew smell on the floor and in one of the rooms. The management and staff were very friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Ziad, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

JUDAH

Liked: Staff & service
Disliked: Property conditions & facilities
poor air flow. hotels needs humidifies installed immediately. room stays wet and smells like mildew. not good for electronic either. inside of camera was wet due to moisture. cpap machine has horrible mildew smell due to the dampness. wife's hat fell on the floor over night. when she picked it up in the morning it was soaking wet. I would not recommend this property to anyone.
Stayed 1 night in May 2025

6/10 Okay

Wilfredo

Stayed 1 night in May 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wer accomodating when we had issues with our room. We were guven another room right away.
Stayed 3 nights in May 2025

10/10 Excellent

ASNEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all perfect for a romantic getaway. There are a lot of restaurants and the vibe its pretty cool.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jay

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved three rooms at this hotel, and unfortunately, the experience was extremely disappointing. The overall maintenance was very poor — the sofa bed and pillows were damp, the washing machine was out of order, and when I inquired about its availability, a staff member hung up on me. The service was subpar, and to make matters worse, there were sugar ants in the bed. This was an unacceptable stay, and I will absolutely not be returning.
Stayed 3 nights in Apr 2025

2/10 Terrible

Mariah

Stayed 3 nights in Apr 2025

10/10 Excellent

Nieves

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 4 nights in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was nice, had its issues but the overall experience was good. Food and drinks were really good especially the breakfast, I’d visit again.
Stayed 3 nights in Apr 2025

4/10 Poor

Mariely

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Very disappointed. Wouldn’t recommend the stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

James, Laveen

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a 10/10 experience
Stayed 5 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Brandon LaFine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad part is you find out you have 45 dollars a day extra to pay. 40 you get to use at their restaurant and the other 5 can be used at their little shop. Per day does not roll over. Use it or lose it. And know it is 19 dollars per day to park a vehicle as well. It all adds up. But the hotel in itself was great and a short walk to numerous restaurants and close to isla verde beach. Had a nice pool and great staff and the room was pretty awesome. Still would recommend but people should know the other additional costs.
Stayed 7 nights in Apr 2025

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean and comfort bed. The pool was awesome, our kids enjoyed a lot. Could have been a little more options in breakfast but it was ok. I will surely recommend this.
Stayed 5 nights in Apr 2025

4/10 Poor

Grace

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Arriving to the hotel after paying 300$ destination fee on Expedia and being charged 700$ was absurd. We were required to spend 40$ a day at the hotel and the service was so bad it was hard to even do that. The menu is also not good at all and way over priced. I spent almost an hour sitting at the bar waiting to be served and five bar tenders were standing inside talking to each other. Other guests complained as well. Staff wasn’t very nice. Krystal was the only staff at the restraunt that was professional. This hotel was a ripoff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sandra

Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very friendly and accommodating staff from all departments! Walking distance to the local beach with jet skis. Plenty of different places to dine; including a Starbucks across the street in a different hotel. We received a room on the top floor with a great view of the mountains and coastline. We loved the swivel TV!!! Great stay; highly recommend this property to anyone staying in San Juan!
Stayed 4 nights in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

6/10 Okay

Timothy, orlando

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It served the purpose of our one-night stay in San Juan but I probably wouldn’t stay there again. The room smelled quite strongly of mold. The water from the tap, including the shower, smelled/tasted pretty bad. Needed to buy bottled water immediately. To be fair, the airport water tasted exactly the same so the smell/taste must originate from the source.
Stayed 1 night in Apr 2025