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Residence Inn by Marriott San Juan Isla Verde

3.5 star property

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby lounge
Point of interest
Terrace/patio
Restaurant
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

View map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪8 min walk‬
  • Place, Jose Miguel Agrelot Coliseum
    ‪7 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

7.8 out of 10
Good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(206 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(83 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(48 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Carolina

A stay at Residence Inn by Marriott San Juan Isla Verde places you in the heart of Carolina, a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort. .This hotel is 4 mi (6.5 km) from Jose Miguel Agrelot Coliseum and 5.2 mi (8.3 km) from Condado Beach.

What's nearby

  • Isla Verde Beach - 5 min walk - 0.5 km
  • Carolina Beach - 8 min walk - 0.7 km
  • Casino del Mar at La Concha Resort - 7 min drive - 7.5 km
  • Jose Miguel Agrelot Coliseum - 7 min drive - 6.9 km
  • Condado Beach - 9 min drive - 9.5 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Metropol Restaurant - ‬4 min walk
  • ‪Karaya - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪Denny's - ‬4 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Hotel with 2 outdoor swimming pools, 9-minute walk to Carolina Beach
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 231 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1431 out of 2291 reviews
Rating 8 - Good. 443 out of 2291 reviews
Rating 6 - Okay. 232 out of 2291 reviews
Rating 4 - Poor. 102 out of 2291 reviews
Rating 2 - Terrible. 83 out of 2291 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vacation stay
Stayed 4 nights in Jul 2025

2/10 Terrible

Amalis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
PICS ARE DECEIVING! REVIEWS ARE FAKE!!! This hotel is 2 y/o, unbearable mold/mildew & extreme humidity, everything feels damp to the touch. Zero working ventilation, open shower leaves everything wet even floor, potential slip/fall hazard. Water leaks thru ceiling air vents from high condensation. Hotel is not well maintained & should be shut down until they address mold/mildew issue. We stayed 4 nights - 1st night, room on 6th fl, we found mold on sofa bed platform, went to the front desk to req room change. Mgr relocated my family to suite on 8th fl, same situation, visible mold on the sofa bed. Again, went to front desk a bit irritated & relocated to the 3rd fl but this time they sent someone to mask the smell with Lysol. At this pt, it was past midnight & kids were tired, so we stayed. Next day, tried to cancel booking and go to another hotel but was unsuccessful due to their policy. They charge a daily $49.50 resort fee, daily $19 parking fee, they give you $22.50 credit at the bar and $5 credit at their marketplace store but be careful and ask for receipts bc you'll end up paying for some of it if you're not tracking properly. The front desk recep confessed to me that the mold situation has been going on for a long time but the property isn't managed by Marriott and another company. Staff that have stayed the night, ended up quitting because of the poor conditions & become mentally exhausted from the many complaints they received from guests. This is unacceptable!!!
Damage to property
Kitchen area
Room location for all the pics
Sofa stains, felt damp and reeked mold/mildew
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

LAUREN

Liked: Cleanliness, staff & service, property conditions & facilities
Food options
Stayed 6 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were very helpful the room very spacious for a family of four. The breakfast was okay.
Stayed 5 nights in Jul 2025

6/10 Okay

Teresa, Pompano Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is in a convenient location however you have to walk to the beach with the chairs they provide or rent the chairs on the beach. It is an absolutely beautiful hotel however the walls are paper thin! We heard everything from another room which had more than 4 guests and screaming children. We were changed to another room thanks to Marisol. She was the ONLY staff member who provided assistance and went the extra mile to help! The remainder of the staff lacked warmness and friendliness. The hotel lobby also had no air conditioner so this may have contributed to their impoliteness.
Stayed 4 nights in Jul 2025

10/10 Excellent

Evelyn Feliciana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

JUAN, Penuelas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, the room was clean, My family and I felt safe, only negative is most of the restaurants were very expensive. Over all we had an amazing time in Puerto Rico
Stayed 5 nights in Jul 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfortable which is a must!
Stayed 6 nights in Jul 2025

10/10 Excellent

Mikaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and quiet. Staff were all friendly and helpful. We had a very good experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

SAIMA GERMOSEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alfredo, Miramar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fast internet. Excellent menu choices. Easy connection w major roads. Very well kept pool area.
Stayed 7 nights in Jul 2025

2/10 Terrible

Wojciech, Franklin Park

Travelled with family
Disliked: Cleanliness, staff & service, amenities
For starters Bugs in the rooms (mainly in the kitchen), all cutlery and dishes were dirty after previous guests, but put away in cabinets and drawers (probably the source of bugs). There were 4 of us but every day we were given only 2 sets of towels despite multiple daily requests to front desk. Also, i kept on asking them to add my Marriott Bonvoy number so that i can get the mobile key and even 2 days after a check out i still dont see that reservation in my app. Because my Bonvoy number did not show up, i was charged more for parking, so i had to request credits during check out, which was waste of my time that i didnt have a lot of due to my flight back home, etc, etc
Stayed 3 nights in Jul 2025

8/10 Good

Joharys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is bill is trash

Food was great, drinks was great, stay was great, pool super good, parking awful, what do you mean I got to pay $600 to stay at this hotel and $100 dollars to leave my car, it is not like my car is going to have a private room also. Parking should be free, please and thank you!
Stayed 2 nights in Jul 2025

6/10 Okay

Albert

Stayed 1 night in Jul 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yvonne, Springfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shower drain can be better, clogged very easily.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ALWAYS a great stay. This is my 5th time there and I will forever stay at this hotel. The staff is attentive, the food and drinks are good. The pool area is clean and well stocked with towels. I love that they provide towels & chairs if you want to walk down to the beach. The rooms are always clean and the entire place smells amazing.
Stayed 3 nights in Jul 2025

6/10 Okay

Lynette

Travelled with family
Liked: Cleanliness, staff & service
It was a standard hotel, but I was located on the 2nd floor, inside of an accessible room, which had a dank smell. There wasn’t anything else available at the time, so we stayed there.
Stayed 3 nights in Jul 2025

8/10 Good

Sophie

Stayed 4 nights in Jul 2025

8/10 Good

Alicia Jessica

Liked: Cleanliness, staff & service, amenities
The location was very convenient. Close to highways. Beach is close by. A lot of restaurants in the area. You can walk to most places. All parking lots charge a fee, so it’s better to leave the car and walk. Most staff members were very nice and polite. There was one guy who wasn’t very helpful even during checkout he was a little rude, but I didn’t fuss because I had to catch a flight. The room was spacious, housekeeping was ok. They cleaned the room, but would not leave extra bathroom tissue. We had to keep asking for some. The room windows were filthy dirty on the outside, we had partial ocean view and it wasn’t worth it since there are buildings blocking most of the view. The restaurant in the hotel was a bit pricey and doesn’t have much of a selection. And last but not least the bathroom shower smelled like a sewer, every time we turned the shower on we could smell it. I Didn’t complain about the smell because it wasn’t that bad and to be honest we didn’t feel like moving all of our things to a different room and have to deal with the same issue. Overall it was an okay hotel.
Stayed 8 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad esta excelente,muy buena limpieza ,hermoso el hotel.Cuenta con parque de agua para niños y piscina grande.Tiene alrededor muchos establecimientos a los que pueds ir caminando al igual que la playa. El trato del personal del hotel no es tan cortes como deberia pero fuera de eso es una excelente opcion
Stayed 4 nights in Jul 2025

6/10 Okay

Sireng

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was amazing! The temperature throughout the hotel including hotel rooms were very cold. Hotel rooms smelled very moldy including the furniture.
Stayed 4 nights in Jul 2025