With a stay at The Royal Sonesta San Juan in Carolina (Isla Verde), you'll be a 3-minute walk from Isla Verde Beach and 6 minutes by foot from Carolina Beach. .This beach resort is 5.2 mi (8.4 km) from Condado Beach and 5.5 mi (8.8 km) from Pan American Pier.
Casino del Mar at La Concha Resort - 7 min drive - 7.8 km
Jose Miguel Agrelot Coliseum - 8 min drive - 7.2 km
Getting around
Pinero Station - 7 min drive
Luis Munoz Marin Intl. Airport (SJU) - 6 min drive
Restaurants
Verace - 4 min walk
Mi Casita Restaurant - 1 min walk
24 Market Place - 1 min walk
La Bodeguita - 1 min walk
Burger King - 2 min walk
About this property
The Royal Sonesta San Juan
Beachfront, with full-service spa
The Royal Sonesta San Juan offers 398 accommodations with iPod docking stations and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.
In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.
Recreational amenities at the resort include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
Make yourself at home in one of the 398 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite at Aleli Restaurant, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Carolina? This resort has 24000 square feet (2230 square meters) of space consisting of conference space and 16 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
Aleli Restaurant - Overlooking the pool, this restaurant serves breakfast and lunch.
Ocean Breeze - This beachfront restaurant specializes in Caribbean cuisine and serves lunch only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Karaya - This bar serves dinner only. Open daily.
La Bodeguita - Overlooking the garden, this coffee shop serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Akua Bar - This poolside bar serves lunch and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: WiFi (surcharge)
In-room WiFi speed: 50+ Mbps
Available in some public areas: WiFi (surcharge)
Parking and transport
Height restrictions apply for on-site parking
Parking on site (USD 27 per day; includes in/out privileges)
Valet parking on site (USD 33 per day; includes in/out privileges)
RV/bus/lorry parking on site
Extended parking on site
Food and drink
Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 33 for adults and USD 19.99 for children
2 bars/lounges
2 beach bars
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Restaurants on site
Akua Bar
Aleli Restaurant
Karaya
La Bodeguita
Ocean Breeze
Things to do
Full-service spa
Gym
Outdoor pool
TV in common areas
Family friendly
Outdoor pool
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
16 meeting rooms
24,000 square feet of conference space
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Firepit
Garden
In a nature reserve
On the beach
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Full-service spa
4 treatment rooms
Massage
Sauna
Spa open select days
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
42-inch flat-screen TV with premium cable channels
IPod dock
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Office
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100 per accommodation, per night
Resort fee: 22 percent of room rate
The resort fee includes:
Additional inclusions
Business center/computer access
Fitness center access
In-room bottled water
In-room coffee
In-room safe
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 33.00 for adults and USD 19.99 for children
Fee for in-room wireless internet: USD 0 per stay (rates may vary)
Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
Self parking fee: USD 27 per day (in/out privileges)
Valet parking fee: USD 33 per day (in/out privileges)
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin
The Royal Sonesta San Juan Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1317 out of 1920 reviews
10 - Excellent
1,317
Rating 8 - Good. 317 out of 1920 reviews
8 - Good
317
Rating 6 - Okay. 157 out of 1920 reviews
6 - Okay
157
Rating 4 - Poor. 57 out of 1920 reviews
4 - Poor
57
Rating 2 - Terrible. 72 out of 1920 reviews
2 - Terrible
72
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Nicole
Travelled with family and small children
5 May 2025
Liked: Cleanliness, staff & service, amenities
It was excellent, room did had minor damage when receiving the room, like the bathroom door would not lock, and the toilet holder was broken and fell, making the people downstairs complain about noise coming from our room, but other than that all good, would’ve loved for the pool to close a little later than 9, loved the treatment that William gave us on our stay in the breakfast restaurant, both times I have stayed here, he has given us an amazing service definitely 100/10
We had an amazing week at the Royal Sonesta San Juan! Staff were incredibly friendly and service exceptional. The grounds were immaculate, beach was clean and perfect for swimming and water sports. The property is a quick 5 minute ride from the airport, but we never heard loud aircraft flying over us. We really liked the food at the beach and pool bars, however, found the Italian restaurant attached to the resort to be overpriced and mediocre at best. For a really nice dinner, check out Entrevinos Wine Bar, across the street from the resort. Also across the street is Mi Casita, which had tasty Mofongo, and a marketplace where you can buy snacks and drinks way cheaper than on the resort property - we purchased bottles of prosecco there and had no problem bringing them back to the resort and drinking them by the pool. Also recommend walking down the street to the pharmacy to purchase sunscreen, as the resort charges almost $30 for a spray bottle. We truly loved this resort and can't wait to visit again!
Ocean front room had beautiful view. Clean, modern, and friendl, very helpful staff. William, one of the door men, always greeted us with a big smile and friendly words. Great pool and hot tub. Very nice beach, everything was great! Walkable to many good restaurants and 5 minutes from airport! Would stay here again
had a wonderful stay at this hotel! The staff was welcoming and attentive from check-in to check-out. My room was clean, comfortable, and well-appointed with everything I needed. The amenities, including the pool, spa, restaurant, and swim up bar, were top-notch and added to the overall experience. The location was convenient, making it easy to explore the area. I would definitely stay here again and highly recommend it to anyone looking for a relaxing and enjoyable stay.
No había muchas actividades que hacer en el hotel. Los restaurantes de la piscina cierran muy temprano, a las 7pm, y no hay otro sitio para estar en el hotel.
Beach access was the best one and all the outdoor services are great and stuffing are very nice ,helpful and polite. The room quality is good but wasn't upto my expectations. May be its on the midddle of the city n built longtime ago. Overall,i had a good trip and nice hotel.
The staff was very friendly and helpful. The room was clean and so was the hotel. Food was decent but plenty of other walking distant options. Jenny (our poolside waitress) was wonderful and so fun! Definitely coming back!!!
This stay was nice, we were on a quick get away. The pool area was nice but could benefit from some live music or better music selection for a different vibe rather than the elevator music played throughout our trip.