The Royal Sonesta San Juan

4.0 star property

Photo gallery for The Royal Sonesta San Juan

Outdoor pool, pool cabanas (surcharge), pool umbrellas
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
On the beach, white sand, sun-loungers, beach umbrellas

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
5961 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪4 min walk‬
  • Carolina Beach
    ‪5 min walk‬
  • Balneario de Carolina
    ‪19 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Mobility Accesible)

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(100 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Terrace, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Club)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony (Club)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(28 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 Queen Bed, City View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(130 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

9.4 out of 10
Exceptional
(55 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Double Beds, City View (Junior)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Carolina

With a stay at The Royal Sonesta San Juan in Carolina (Isla Verde), you'll be a 3-minute walk from Isla Verde Beach and 6 minutes by foot from Carolina Beach. .This beach resort is 5.2 mi (8.4 km) from Condado Beach and 5.5 mi (8.8 km) from Pan American Pier.

What's nearby

  • Isla Verde Beach - 4 min walk - 0.4 km
  • Carolina Beach - 5 min walk - 0.5 km
  • Balneario de Carolina - 19 min walk - 1.6 km
  • Casino del Mar at La Concha Resort - 7 min drive - 7.8 km
  • Jose Miguel Agrelot Coliseum - 8 min drive - 7.2 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

Restaurants

  • ‪Verace - ‬4 min walk
  • ‪Mi Casita Restaurant - ‬1 min walk
  • ‪24 Market Place - ‬1 min walk
  • ‪La Bodeguita - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

The Royal Sonesta San Juan

Beachfront, with full-service spa
The Royal Sonesta San Juan offers 398 accommodations with iPod docking stations and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
Make yourself at home in one of the 398 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite at Aleli Restaurant, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Carolina? This resort has 24000 square feet (2230 square meters) of space consisting of conference space and 16 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
Aleli Restaurant - Overlooking the pool, this restaurant serves breakfast and lunch.
Ocean Breeze - This beachfront restaurant specializes in Caribbean cuisine and serves lunch only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Karaya - This bar serves dinner only. Open daily.
La Bodeguita - Overlooking the garden, this coffee shop serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Akua Bar - This poolside bar serves lunch and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 33 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ocean Breeze

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 33.00 for adults and USD 19.99 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1317 out of 1920 reviews
Rating 8 - Good. 317 out of 1920 reviews
Rating 6 - Okay. 157 out of 1920 reviews
Rating 4 - Poor. 57 out of 1920 reviews
Rating 2 - Terrible. 72 out of 1920 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was excellent, room did had minor damage when receiving the room, like the bathroom door would not lock, and the toilet holder was broken and fell, making the people downstairs complain about noise coming from our room, but other than that all good, would’ve loved for the pool to close a little later than 9, loved the treatment that William gave us on our stay in the breakfast restaurant, both times I have stayed here, he has given us an amazing service definitely 100/10
Stayed 2 nights in May 2025

10/10 Excellent

Cindi, Front Royal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing week at the Royal Sonesta San Juan! Staff were incredibly friendly and service exceptional. The grounds were immaculate, beach was clean and perfect for swimming and water sports. The property is a quick 5 minute ride from the airport, but we never heard loud aircraft flying over us. We really liked the food at the beach and pool bars, however, found the Italian restaurant attached to the resort to be overpriced and mediocre at best. For a really nice dinner, check out Entrevinos Wine Bar, across the street from the resort. Also across the street is Mi Casita, which had tasty Mofongo, and a marketplace where you can buy snacks and drinks way cheaper than on the resort property - we purchased bottles of prosecco there and had no problem bringing them back to the resort and drinking them by the pool. Also recommend walking down the street to the pharmacy to purchase sunscreen, as the resort charges almost $30 for a spray bottle. We truly loved this resort and can't wait to visit again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel... staff was very helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment… would love to good back..
Stayed 3 nights in May 2025

10/10 Excellent

Tahj

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the service
Stayed 4 nights in Apr 2025

10/10 Excellent

Tiarra

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2025

10/10 Excellent

Lil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean front room had beautiful view. Clean, modern, and friendl, very helpful staff. William, one of the door men, always greeted us with a big smile and friendly words. Great pool and hot tub. Very nice beach, everything was great! Walkable to many good restaurants and 5 minutes from airport! Would stay here again
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura, Hialeah

Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 5 nights in Apr 2025

10/10 Excellent

SHASELL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend this hotel.
Stayed 1 night in Apr 2025

8/10 Good

Nile

Stayed 5 nights in Dec 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a wonderful stay at this hotel! The staff was welcoming and attentive from check-in to check-out. My room was clean, comfortable, and well-appointed with everything I needed. The amenities, including the pool, spa, restaurant, and swim up bar, were top-notch and added to the overall experience. The location was convenient, making it easy to explore the area. I would definitely stay here again and highly recommend it to anyone looking for a relaxing and enjoyable stay.
Stayed 3 nights in Apr 2025

2/10 Terrible

Victoria

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No había muchas actividades que hacer en el hotel. Los restaurantes de la piscina cierran muy temprano, a las 7pm, y no hay otro sitio para estar en el hotel.
Stayed 5 nights in Apr 2025

8/10 Good

Biruk G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access was the best one and all the outdoor services are great and stuffing are very nice ,helpful and polite. The room quality is good but wasn't upto my expectations. May be its on the midddle of the city n built longtime ago. Overall,i had a good trip and nice hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was clean and so was the hotel. Food was decent but plenty of other walking distant options. Jenny (our poolside waitress) was wonderful and so fun! Definitely coming back!!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Ericka O

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Aniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous, dining good, loved the pool, pool bar, access to the beach, helpful staff.
Stayed 5 nights in Apr 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice getaway

This stay was nice, we were on a quick get away. The pool area was nice but could benefit from some live music or better music selection for a different vibe rather than the elevator music played throughout our trip.
Stayed 4 nights in Apr 2025

10/10 Excellent

Solange

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Apr 2025

10/10 Excellent

Niral Kiritbhai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurants with in hotel vicinity
Stayed 5 nights in Apr 2025

10/10 Excellent

Lalit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay !
Stayed 6 nights in Apr 2025