2/10 Terrible
Dustin
19 Jun 2025
Disliked: Staff & service
The front desk person that was there at the desk when my son tried to check in at 2 AM told him it was too late to check in and didn’t let him check in. He ended up having to sleep in his car that night. She was obviously discriminating against him for some reason. I called the manager the next day and she apologized and was very sorry that the reservation desk woman treated him that way and refunded my entire stay. So in that regard, the manager was very responsive and took care of things right away but the front desk agent was horrible. I hope she was fired. Needless to say I will never stay at an extended stay hotel because of her actions going forward.
Dustin
Stayed 3 nights in Jun 2025