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Welcome Gros

1.0 star property

Photo gallery for Welcome Gros

Beach nearby
Premium bedding, down duvets, minibar, in-room safe
Flat-screen TV
Private kitchen
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
C/ Iparraguirre, 3, San Sebastián, Gipuzkoa, 20001
  • Place, Kursaal Congress Centre and Auditorium
    ‪5 min walk‬
  • Place, Concha Promenade
    ‪11 min walk‬
  • Place, Plaza de La Constitucion
    ‪11 min walk‬
  • Airport, San Sebastian (EAS)
    ‪22 min drive‬

Room options

View all photos for City Single Room

Premium bedding, down duvets, minibar, in-room safe

City Single Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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  • Breakfast available
  • Housekeeping
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The price is NZ$318
includes taxes & fees
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About the area

San Sebastián

A stay at Welcome Gros places you in the heart of San Sebastián, within a 15-minute walk of Bay of Biscay and Concha Beach. .This hotel is 0.5 mi (0.8 km) from Cristina Enea Park and 0.5 mi (0.8 km) from Tabakalera Donostia.

What's nearby

  • Kursaal Congress Centre and Auditorium - 5 min walk - 0.5 km
  • Cathedral of the Good Shepherd - 9 min walk - 0.8 km
  • Concha Promenade - 11 min walk - 1.0 km
  • Concha Beach - 11 min walk - 1.0 km
  • Plaza de La Constitucion - 11 min walk - 1.0 km

Getting around

  • Gros Station - 2 min walk
  • San Sebastian (EAS) - 20 min drive

Restaurants

  • ‪Bar Desy - ‬2 min walk
  • ‪La Gintoneria - ‬3 min walk
  • ‪Desy Vegas - ‬4 min walk
  • ‪La Txuleteria De Iraeta - ‬3 min walk
  • ‪Tribuna Norte - ‬4 min walk

About this property

Welcome Gros

Welcome Gros offers 26 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This San Sebastián hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 26 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
For your convenience, a complimentary breakfast is served daily from 4:00 AM to 1:00 PM.
Featured amenities include a business center, complimentary newspapers in the lobby, and multilingual staff.
A complimentary breakfast is served each morning between 4:00 AM and 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Free breakfast available daily 4:00 AM to 1:00 PM

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Beaux Arts architecture
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 11 PM) and Saturday - Sunday (8 AM - 9 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 33.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: EUR 20 per day (984 ft away)
  • Rollaway bed fee: EUR 33.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Welcome Gros Hotel San Sebastian
Welcome Gros San Sebastian
Welcome Gros Hotel
Welcome Gros Hotel
Welcome Gros San Sebastián
Welcome Gros Hotel San Sebastián

Welcome Gros Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 269 reviews
Rating 8 - Good. 105 out of 269 reviews
Rating 6 - Okay. 14 out of 269 reviews
Rating 4 - Poor. 6 out of 269 reviews
Rating 2 - Terrible. 1 out of 269 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Our room was clean, comfortable and close to city sites at an affordable price. Staff was friendly and helpful. They have a great coffee and chocolate machine that serves really delicious drinks.
Stayed 2 nights in Jun 2022

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient and quiet, just a short walk to Old Town. We really enjoyed our stay here - the complimentary coffee and muffins were a plus, and the beds were super comfortable. We had the most restful sleep at this hotel during our entire trip! Highly recommend a stay here!
Stayed 4 nights in Jul 2021

8/10 Good

Ivonne

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
La atención muy buena, el hotel está muy bien ubicado. Instalaciones en buen estado, sábanas limpias, toallas limpias, muebles prácticamente nuevos. Lo único la limpieza en el piso de la habitación, había polvo y manchas sin limpiar. el único pero. Gracias por toda la atención y colaboración. recomendable
Stayed 2 nights in Jun 2021

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed

Stayed 1 night in Oct 2020

8/10 Good

JGG, Madrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are in an ideal location, close to the Gros area to have some pintxos and drinks. Our room was very small, but enough to just sleep and shower. The hotel has an agreement with the Kurxaal parking so that the daily rate is 20€ instead of 25€, ask in reception and they will explain everything. Overall good.
Stayed 3 nights in Aug 2020

8/10 Good

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at welcome gros has always welcome me with a big smile, the place is very well situated, there are lots of good restaurants all around, close to the beach and the price is undefeatable.
Stayed 1 night in Feb 2020

10/10 Excellent

LB, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all extremely knowledgeable and helpful at every stage of my stay. The location is perfect. You can walk to most points of interest and restaurants in the city.
Stayed 6 nights in Jan 2020

10/10 Excellent

Ohiane, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were clean and basically it had all we needed. The staff were nice and helpful all the time. Free coffee and time was a great gesture.
Stayed 1 night in Dec 2019

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location.

Donostia it's a wonderful charming city with lots of places to go, to see, to feel, to eat and to drink. Having said that, we spent most of our time outside and only got the hotel to rest and freshen up. For us the most important thing while choosing a hotel for this stay was location and convenience. Welcome Gros is exceptionally located, just a 5 minute walk to either the heart of San Sebastian or the heart of the Gros neighborhood. Also very close to the bus and train station. The room itself was Ok, nothing great but no complaints. Now...lobby it's not open 24hrs so I guess we auto checked out; there's nowhere to have breakfast in grounds (not really a problem, since there are excellent places to grab a bite nearby) and the hotel feels a little impersonal but for us none of those were a deal breaker. In conclusion it's a very good option for what you pay.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Please was awesome the staff was super friendly and helpful. I would definitely stay here again.
Stayed 3 nights in Oct 2019

10/10 Excellent

A, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located within walking distance from the shopping district, dining area (old town), and the beach. The room was very clean and nicely decorated. The hotel itself doesn't have a lot of amenities but I wasn't looking for a full-service hotel. The staff is VERY helpful and made check-in so easy. Parking is about a 10 minute walk (at the waterfront). I would stay here again.
Stayed 2 nights in Oct 2019

10/10 Excellent

kevin

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pretty good. Gap in shower door needs to be repaired to prevent water on floor.
Stayed 5 nights in Sep 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personnel helped us with possible deposit payment and were quite pleasant about our questions. Room was good and the front desk coffee machine and AM snacks were EXCELLENT! thank-you.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Very convenient location
Stayed 2 nights in Aug 2019

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Casey, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very close to the metro and easy to find. The rooms were very clean and had everything you needed for your stay including a safe and fridge. A short 10-15 minute walk and you were in the old town and beach. Unfortunately, when I had arrived at my next destination I noticed that I had left my wallet behind at Welcome Gros which was very stressful. After speaking to Beatriz, who was extremely helpful and remained in constant contact, she organised the money to be returned to my bank account and held onto my wallet until my friend was able to collect it a month later. It is nice to think there are still honest and caring people out there going above and beyond even after leaving the hotel.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It is not a hotel but a hostal and no one at night.i got to differ the prices when I paid.I am going to contest.notrecomended
Stayed 3 nights in Aug 2019