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very good hotel best service i will back again

The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly.

We had an excellent experience. The property and the setting are amazing. The staff provided exceptional service. The food was delicious. I will definitely return to this magical place. Thank you very much Zornitza Family Estate!

Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍 Breakfast is very good ! We will be back 🙂

I wouldnt rate this a 4* hotel. the biggest gap was not having any Tea/Coffee making facilities in the room. We did ask for a kettle, which they provided, but we had to supply our own tea bags and buy milk locally. Location wise this hotel is perfect. Its at the top of the main village, and you can be in the Main Street in less than a minute.

Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased.