6/10 Okay
Renee
Travelled with partner
3 May 2025
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Ouch. Overall, poorly maintained and fast talking front desk staff that are slapdash and not thorough or thoughtful. Grest breakfast. Nice swimming pool but plastic liner is disintegrating. Details: Tv did not turn on, required room service to open electrical breaker box in room.
Hurried talking front desk. Bus loads of tourists. It's also a wedding venue
No battery in safe and front desk giving us lessons how to use safe I stead of taking our word that it lacked power. . wire exposed on hair dryer fixed not fixed. Return to room in evening neither room key worked; front desk said it's due to contact with mobile phone. But it was in an RFD pack. Key reset and same thing happened next night. Obsolete. Turns out someone maybe cleaners had left a key card inserted inside the room possibly cleaning staff
Sink stopper didn't work
Both bedside reading lights did not work and couldn't be repaired.
Toilet brush handle broken
Cigarette burns on carpet
King size bed has queen size duvet that barely fits.
Tired curtains and carpet with cigarette burns
Renee
Stayed 4 nights in Apr 2025