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Cardedeu Hotel

3.0 star property

Photo gallery for Cardedeu Hotel

Exterior
Container Room Lake View 1 Queen Bed
3 restaurants, breakfast served
Exterior
Shower, rainfall showerhead, hair dryer, bidet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
La Bendicion, Cardedeu, El Congo, Santa Ana Department
  • Place, Lake Coatepeque
    ‪1 min walk‬
  • Place, Cerro Verde National Park
    ‪26 min drive‬
  • Place, Cathedral of Santa Ana
    ‪36 min drive‬

Room options

View all photos for Lake View King

Lake View King

Lake View King

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Container Room Lake View 1 Queen Bed

Container Room Lake View 1 Queen Bed

Container Room Lake View 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Garden View King

Garden View King

Garden View King

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for LakeFront King

LakeFront King

LakeFront King

9.4 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for LakeFront Double

LakeFront Double

LakeFront Double

8.4 out of 10
Very good
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for LakeFront Double

LakeFront Double

LakeFront Double

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Mountainside

Standard Room, 2 Queen Beds, Mountainside

Standard Room, 2 Queen Beds, Mountainside

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Mountainside

Family Room, Multiple Beds, Mountainside

Family Room, Multiple Beds, Mountainside

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About the area

El Congo

With a stay at Cardedeu Hotel in El Congo, you'll be on a lake, within a 15-minute drive of Lake Coatepeque and Cerro Verde National Park. .This beach hotel is 11.3 mi (18.1 km) from Termos del Rio and 11.8 mi (18.9 km) from Colonia Gerardo Barrios Community Center.

What's nearby

  • Lake Coatepeque - 1 min walk - 0.0 km
  • Cerro Verde National Park - 26 min drive - 11.2 km
  • Metrocentro Santa Ana - 31 min drive - 22.2 km
  • Cathedral of Santa Ana - 36 min drive - 22.5 km
  • Joya de Ceren - 45 min drive - 32.4 km

Getting around

  • El Salvador Intl. Airport (SAL) - 100 min drive

Restaurants

  • ‪Restaurante Las Palmeras - ‬17 min walk
  • ‪Casa 1800 Coatepeque - ‬16 min walk
  • ‪La Octava Maravilla - ‬17 min walk
  • ‪Restaurante El Gran Mirador - ‬4 min drive
  • ‪Feria Ganadera - ‬17 min drive

About this property

Cardedeu Hotel

Cardedeu Hotel offers 39 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 39 air-conditioned rooms featuring Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets.
Spend the day on the private beach or dip into one of the 3 outdoor pools. Additional amenities at this Art Deco hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite at Pampa Coatepeque, one of the hotel's 3 restaurants. Local cuisine breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
The front desk is staffed during limited hours. Planning an event in El Congo? This hotel has facilities measuring 127 square feet (12 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Pampa Coatepeque - Onsite steakhouse. Guests can enjoy alfresco dining (weather permitting).
Cardedeu Bistró - This poolside bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Azul Bistró - This beach bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 to 9 per person
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Azul Bistró
  • Cardedeu Bistró
  • Pampa Coatepeque

Things to do

  • 3 outdoor pools
  • Paddleboard
  • Playground
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 127 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a lake
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - November 2022

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 7 to 9 per person
  • Airport shuttle fee: USD 160.00 per vehicle (roundtrip, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Cardedeu Hotel Hotel
Cardedeu Hotel El Congo
Cardedeu Hotel Hotel El Congo

Cardedeu Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 445 reviews
Rating 8 - Good. 90 out of 445 reviews
Rating 6 - Okay. 45 out of 445 reviews
Rating 4 - Poor. 25 out of 445 reviews
Rating 2 - Terrible. 21 out of 445 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mayra

Stayed 1 night in Feb 2026

10/10 Excellent

Vilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good no too many choices wonderful lake view .
Stayed 1 night in Jan 2026

6/10 Okay

Julio, San Francisco

Stayed 1 night in Feb 2026

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities
Front desk never was available. There was no iron & iron board Bathroom smell bad No water pressure… Sink was clogged. Never will stay here again !
Stayed 2 nights in Jan 2026

10/10 Excellent

Horacio, Deland

Stayed 1 night in Jan 2026

10/10 Excellent

Roberto

Stayed 1 night in Jan 2026

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had 2 rooms up the hill with a lap pool infront. View was gorgeous. Lots of bird viewings. Room comfortable but needs a chair or 2. Outside walkway between room and lap pool about 3 feet. Staff amazing. Breakfast and dinner good at hotel. Did not visit lake side. Wood around lap pool is rotting. Need a car or driver. Takes a while for water to get hot in shower.
Stayed 2 nights in Jan 2026

4/10 Poor

Yorlenys

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 3 nights in Jan 2026

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Herminia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Customer service is outstanding. Food great. Only recommendations I might have is have a section for towel services.
Stayed 3 nights in Dec 2025

4/10 Poor

Colin

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A Spectacular View Undermined by Poor Management Hotel Cardedeu benefits from an exceptional location on Lake Coatepeque and offers stunning views. Unfortunately, this is where the positives end. The overall experience falls short of what one would expect from a hotel positioning itself as high-end. The property is not adapted for elderly guests or those with limited mobility. There is a clear lack of ramps, proper signage, and non-slip surfaces, which raises safety concerns and reflects a lack of inclusivity. The rooms present basic comfort issues. There is no dedicated space to place luggage, and the hot water does not function properly, an unacceptable issue at this price point. Additionally, many rooms are located next to the event hall, making it extremely difficult to rest when weddings or events take place. Noise from events and other guests is poorly controlled, undermining the sense of relaxation the hotel claims to offer. The restaurant operation is equally disappointing. On two separate occasions, several menu items were unavailable. Being told that tea had “run out due to high season” highlights poor inventory and purchasing planning, which should never happen in a well-managed hotel. Taken together—accessibility gaps, room deficiencies, noise issues, and weak restaurant operations—these shortcomings create a clear disconnect between price and quality. In short, a beautiful view cannot compensate for poor management.
Stayed 3 nights in Dec 2025

10/10 Excellent

Keren

Stayed 2 nights in Dec 2025

2/10 Terrible

Elvira

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Something else
Stayed 1 night in Dec 2025

10/10 Excellent

Joselyn

Stayed 1 night in Dec 2025

10/10 Excellent

Kristyn, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The infinity pool overlooking the lake was amazing. Attentive staff and lovely place.
Stayed 1 night in Dec 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel, right at the lake, the room has a shower that you can see the lake while having a nice refreshing shower. Drinks are overpriced
Stayed 1 night in Dec 2025

6/10 Okay

Irada

Stayed 3 nights in Dec 2025

10/10 Excellent

Rhina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had the suite and it was perfect !!! Place we’ll take care and clean! Front desk people was very nice and polite
Stayed 1 night in Dec 2025

8/10 Good

Guadalupe

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room, the service, the view everything was great except the mattress bed it was absolutely horrible. It was trash. It hurt my back so bad. I woke up multiple times and even thought about going to sleep in the car.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

4/10 Poor

Peggy, Pearland

Travelled with family
Disliked: Amenities, property conditions & facilities
Room has beautiful lake view, but is cheaply made and has little to no sound insulation. Upon check-in, we were required to sign a long list of potential charges for damage that included things I have never heard of or seen at a hotel before such as a fee for defecating in an improper place? This was off-putting to me and even more so, when we walked in our room to find that it was far from perfection with dings, scratches and damage all around the walls, woodwork and baseboards. If a hotel is going to threaten with damage charges when you hand them your credit card, at least it should be without existing damage when you take possession. Another issue is the lack of light in the bathroom which required me to stand by the sliding glass door holding a mirror to put on my makeup. I would not stay here again or recommend Cardedeu Hotel.
Required to sign list of potential charges at check-in prior to seeing room.
Damage to woodwork
Damage to drywall & woodwork
Damage to baseboards
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities
Beautiful view. Able to stay after check out
Stayed 2 nights in Nov 2025

6/10 Okay

Natalie

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
They got my rooms mixed up but fixed it later. The breakfast was limited options and activities were more for older kids and parents. Not very young kid friendly (3& 1yr olds)
Stayed 1 night in Nov 2025