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Best Western Plus All Suites Inn

2.5 star property

Photo gallery for Best Western Plus All Suites Inn

Exterior
Business centre
Lobby
Point of interest
Suite, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
500 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Place, Santa Cruz Wharf
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

Located in Santa Cruz (Westside Santa Cruz), Best Western Plus All Suites Inn is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 1.3 mi (2.1 km) from Main Beach and 2.2 mi (3.5 km) from Santa Cruz Surfing Museum.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 8 min walk - 0.7 km
  • Main Beach - 14 min walk - 1.3 km
  • Santa Cruz Beach Boardwalk - 15 min walk - 1.3 km
  • Santa Cruz Wharf - 20 min walk - 1.7 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 47 min drive

Restaurants

  • ‪Jack in the Box - ‬5 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬9 min walk
  • ‪Pacific Cookie Company - ‬9 min walk
  • ‪四姐 Special Noodle - ‬2 min walk
  • ‪Oswald - ‬7 min walk

About this property

Best Western Plus All Suites Inn

Hotel with a hot tub, near Santa Cruz Beach Boardwalk
Best Western Plus All Suites Inn offers 80 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a hot tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Santa Cruz? This hotel has 570 square feet (51 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Best Western Plus All Suites Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Judi

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Staff was extremely helpful and friendly, continental breakfast was good!
Stayed 1 night in Nov 2025

10/10 Excellent

natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
very clean, Staff was nice
Stayed 1 night in Oct 2025

6/10 Okay

Yael

Disliked: Amenities, property conditions & facilities
Early check in fee, when the room is ready is not something I experienced elsewhere
Stayed 2 nights in Nov 2025

8/10 Good

D

Stayed 1 night in Nov 2025

10/10 Excellent

Jair

Stayed 1 night in Oct 2025

10/10 Excellent

Emir

Stayed 1 night in Nov 2025

10/10 Excellent

Maisie, Redwood City

It was easy access to restaurant and Starbucks, room was clean and spacious.
Stayed 1 night in Jul 2025

8/10 Good

Laura

Stayed 2 nights in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Penisimani

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Solid for the price
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Stayed 1 night in Oct 2025

8/10 Good

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Will book again. Parking is limited.
Stayed 7 nights in Sep 2025

10/10 Excellent

Tawnee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time!

Great stay, everything was clean and easy to access. Parking was a little wonky, just because the parking garage was full when we arrived. But everything else was fantastic. Comfortable bed, clean linens. Right next to downtown, we just walked everywhere.
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Travelled with partner
Parking was terrible. You pay to park, but are not guaranteed a spot if you leave. Overflow parking directions were a joke, had to figure it out myself. The paint on the door frames was chipping. There was mold on the caulk around the tub. The breakfast was what to be expected. The area seemed very unsafe, for example; the CVS up the road had a huge security presence
Stayed 1 night in Oct 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service, room comfort

A weekend getaway with my husband

The staff was nice and the breakfast was delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

corissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, spacious and everything was working inside the room. Latte, capachino machine on first floor. Elevator was out and due to be fixed next day. This wasn't an issue, staff offered to help with bags to 2nd floor. Thank you!
Stayed 1 night in Oct 2025

10/10 Excellent

Alize

Stayed 2 nights in Sep 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative, it’s pay to park and the lot fills up when busy.
Stayed 1 night in Sep 2025

8/10 Good

Kiet

Travelled with family
Liked: Cleanliness, staff & service
Hot tub is dirty, from our room we saw a naked lady in the tub. Every inappropriate..
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeanette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 5 nights in Sep 2025

8/10 Good

Charles R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Multiple stays here.

Decent location, ignore the sauna signage (doesn’t exist). Workout room not worth it. Staff great. Loved our room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025