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Best Western Plus Capitola By-the-sea Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Capitola By-the-sea Inn & Suites

Lobby
Property amenity
Free continental breakfast
Lobby
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1435 41st Ave, Santa Cruz, CA, 95010
  • Place, Capitola Beach
    ‪13 min walk‬
  • Place, Capitola Wharf
    ‪15 min walk‬
  • Place, Pleasure Point Park
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(90 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • 63 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(59 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

9.8 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Quality Inn & Suites Capitola By the Sea
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$231
includes taxes & fees
13 Apr - 14 Apr
Quality Inn & Suites Capitola By the Sea

About the area

Santa Cruz

When you stay at Best Western Plus Capitola By-the-sea Inn & Suites in Santa Cruz, you'll be near the beach, a 5-minute drive from Capitola Beach and 8 minutes from Santa Cruz Beach Boardwalk. .This hotel is 6.6 mi (10.6 km) from Monterey Bay and 7.6 mi (12.2 km) from University of California, Santa Cruz.

What's nearby

  • Hooper Beach - 11 min walk - 1.0 km
  • Capitola Beach - 13 min walk - 1.1 km
  • Capitola Wharf - 15 min walk - 1.3 km
  • Pleasure Point Park - 3 min drive - 2.6 km
  • Twin Lakes State Beach - 3 min drive - 2.2 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 45 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Shadowbrook - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Tacos Moreno - ‬5 min walk

About this property

Best Western Plus Capitola By-the-sea Inn & Suites

Best Western Plus Capitola By-the-sea Inn & Suites offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 16 2026 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Capitola
Best Western Plus Capitola Sea
Best Western Plus Capitola Sea Inn
Best Western Plus Capitola By-the-sea Inn
Best Western Plus Capitola By-the-sea
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Capitola Best Western
Best Western Plus Capitola By-The-Sea Hotel
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By-the-sea Inn & Suites Hotel
Best Western Plus Capitola By-the-sea Inn & Suites Santa Cruz

Best Western Plus Capitola By-the-sea Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1004 reviews
Rating 8 - Good. 190 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce

Room and location were perfect for our trip.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities
Everywhere was clean, the lobby, the hall way, the room, the parking area.
Stayed 1 night in Dec 2025

8/10 Good

Susana

Liked: Cleanliness, amenities, property conditions & facilities
The service was great
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Spacious clean room good parking and
Stayed 1 night in Dec 2025

10/10 Excellent

scott

Travelled with family
Liked: Amenities, property conditions & facilities
Nice spacious updated clean room!
Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great trip this was! The manager or worker was so friendly we checked in earlier than expected via text! It was awesome definitely coming back
Stayed 2 nights in Nov 2025

10/10 Excellent

Maja Pura Joan, Los Angeles

Stayed 1 night in Nov 2025

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 5 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
A great experience! Front desk staff very friendly and accommodating. Room very clean, morning breakfast very good.
Stayed 1 night in Nov 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything here is great! We always stay here when we come to town, it’s our favorite spot. The staff is wonderful, the rooms are great, and the breakfast is really yummy. Parking is so handy, we love the quiet hours. One of our favorite places to stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Breanna

Stayed 2 nights in Sep 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were impressed with the size of our room and the options available for breakfast. The room was very clean and the bed was comfortable. We also appreciated having a keurig in our room with good quality coffee. We didn’t get to use the pool amd hot tub, but it looked very nice. The location was also great. Close to many restaurants, shops, and only a 20 minute walk to the water. We would stay here again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy and satisfy
Stayed 2 nights in Nov 2025

10/10 Excellent

Keley, Lincoln

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, breakfast was great, very clean rooms.
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, staff is courteous and continental breakfast was good.
Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Luca

Tim at the front desk was great!
Stayed 1 night in Oct 2025

8/10 Good

Martin

Stayed 3 nights in Oct 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Great hotel. Highly recommend
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

6/10 Okay

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was super toasty, but the pool was a bit chilly.
View from the hot tub at dusk.
Stayed 2 nights in Jun 2025

6/10 Okay

Geoff

Travelled with group
Liked: Cleanliness, staff & service

Mediocre stay

Commercial trucks unloading outside the room at 4:30am was not very pleasant. Lost a lot of sleep because of this. Also surprising was the duck tape holding the floor together by the bathroom?
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonee

Stayed 1 night in Oct 2025