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The Aqua Pacific Hotel

2.0 star property

Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Exterior
View from property
Classic 1 King Bed
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
330 Ocean St., Santa Cruz, CA, 95060
  • Place, Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Place, Santa Cruz Wharf
    ‪16 min walk‬
  • Place, Mystery Spot
    ‪9 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(35 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room with Jacuzzi Tub

Premium bedding, pillow-top beds, individually decorated

King Room with Jacuzzi Tub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic 1 King Bed

Classic 1 King Bed

Classic 1 King Bed

7.6 out of 10
Good
(18 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for City Single Queen Room

City Single Queen Room

City Single Queen Room

8.6 out of 10
Excellent
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room 1 King Bed

Deluxe Room 1 King Bed

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed - ADA

Premium bedding, pillow-top beds, individually decorated

Room 1 King Bed - ADA

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

In the heart of Santa Cruz, The Aqua Pacific Hotel is within a 5-minute drive of Santa Cruz Wharf and Monterey Bay. .This hotel is 3.2 mi (5.2 km) from Henry Cowell Redwoods State Park and 3.2 mi (5.2 km) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 2 min walk - 0.2 km
  • Santa Cruz Beach Boardwalk - 11 min walk - 1.0 km
  • Santa Cruz Main Beach - 11 min walk - 1.0 km
  • Santa Cruz Wharf - 16 min walk - 1.4 km
  • Mystery Spot - 9 min drive - 6.9 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 25 min drive

Restaurants

  • ‪Jack in the Box - ‬9 min walk
  • ‪四姐 Special Noodle - ‬3 min walk
  • ‪Los Viejones - ‬3 min walk
  • ‪Oswald - ‬11 min walk
  • ‪Los Primos Taqueria - ‬2 min walk

About this property

The Aqua Pacific Hotel

Hotel with free parking, near Santa Cruz Wharf
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Late check-in fee: USD 40 for check-in between 11:30 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Cribs (infant beds) are available for USD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-in fee: USD 40 for check-in between 11:30 PM and 8:00 AM
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 741 reviews
Rating 8 - Good. 167 out of 741 reviews
Rating 6 - Okay. 90 out of 741 reviews
Rating 4 - Poor. 71 out of 741 reviews
Rating 2 - Terrible. 76 out of 741 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Clarissa

Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Medeline Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Luz

Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was easy and quick. The room was dirty however. There was what appeared to be cooking oil stains on the ceiling and on the wall above the closet area. The body wash, shampoo, and conditioner dispensers were all completely empty. About half of the lights in the indoor pool/ hot tub area were out, making the place dark and dingy. The check out process was also confusing. We waiting for someone at the check out office for about 10 min but no one ever attended us. There was also no box available to drop off the key cards. We ended up leaving the key cards on the desk and hoping they’d be received. Overall a subpar stay. I would avoid staying here again whenever I’m back in town.
Stayed 1 night in Jul 2025

2/10 Terrible

Joey, ALAMEDA

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definitely not worth $380+ per night for this motel. The room is small and outdated. It is very noisy even thought there is an after 10pm quiet time. The noise comes from the homes immediately next to the motel. People crank up the music and the motel building actually vibrates. I would not come back again
Stayed 1 night in Jul 2025

10/10 Excellent

Ramie

Really nice property, clean rooms and warm pool!
Stayed 1 night in Jul 2025

6/10 Okay

Brandon

Stayed 1 night in Jul 2025

10/10 Excellent

Teena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great.
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Amenities
Neighborhood was a little rough. Bare-bones hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

deanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great day at the aqua Pacific hotel! Great price and was way more than we expected for the price! The room was clean and comfortable. The pool and hot tub were a great addition to our long day at the beach. The staff is so friendly and helpful and the location is perfect- easy to get to the beach or the shops in town!
Stayed 1 night in Jul 2025

4/10 Poor

Cecily

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were courteous a
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the boardwalk
Stayed 1 night in Jul 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Mariia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, the pool area is really relaxing and inviting! The property was clean and staff were friendly and helpful. I will definitely be coming back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The owner was very kind. He asked if any accommodations were needed and was more than happy to answer any questions we had. The room was extremely clean and is on a great piece of land
Stayed 3 nights in Jul 2025

6/10 Okay

Mike

Stayed 1 night in Jul 2025

2/10 Terrible

Kelly

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst room I've ever stayed in. Save your money and sleep in your car!
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Stayed 1 night in Jul 2025

6/10 Okay

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to everything
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andy was very helpful and friendly. Every employee from housekeeping to the pool man were also approachable and friendly. We loved how the pool was in the middle and private from the public. The boardwalk was a short and pleasant walk nearby.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not worth the price

Staff was nice and friendly. Close proximity to boardwalk. The condition of the hotel felt a little run down. There was a gap under the door to the outside, exposed wires from missing smoke detector, holes in walls from previously mounted fixtures, remote didn't work on tv, mattresses didn't match the bed frame. Room did have mini fridge and sink outside the restroom, which was kinda convenient. Overall, I will most likely not stay here again for the price I paid. Felt more like a $90 hotel, not a $250
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First our room was not ready! They said you had a view of the ocean. Not true! Elevator did not work! Leak stains in the ceiling!! Terrible area! Walked to get coffee because coffee maker didn’t work and got screamed at by homeless woman!! Do yourself a favor and DO NOT stay at this hotel!!
Stayed 1 night in Jul 2025

10/10 Excellent

Kalin

Stayed 2 nights in Jul 2025