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InterContinental Real Guatemala by IHG

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Dates

July 2025

August 2025

4 restaurants, breakfast, lunch, dinner served; international cuisine

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Overview
Rooms
Location
Policies

Popular amenities

Hot tub

Explore the area

14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala

Oakland Mall
‪10 min walk‬
La Aurora Zoo
‪14 min walk‬
Paseo Cayala
‪5 min drive‬
Guatemala City (GUA-La Aurora Intl.)
‪3 min drive‬

Room options

1 King Classic

Wonderful

35 sq m
City view
Sleeps 2
1 King Bed

Classic Room, 2 Double Beds, Accessible

35 sq m
City view
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Club lounge access (High Floor)

Exceptional

37 sq m
City view
Sleeps 4
2 Double Beds

Classic Room, 1 King Bed, Accessible

Exceptional

40 sq m
City view
Sleeps 2
1 King Bed

2 Double Classic City View

38 sq m
City view
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Club lounge access

39 sq m
City view
Sleeps 2
1 King Bed

2 Double Classic

Wonderful

38 sq m
City view
Sleeps 4
2 Double Beds

Standard Room

Very good

39 sq m
City view
Sleeps 2
1 Twin Bed

1 King Premium City View High Floor

33 sq m
City view
Sleeps 2
1 King Bed

1 King Premium High Floor

Exceptional

33 sq m
City view
Sleeps 2
1 King Bed

1 King Classic City View

Exceptional

35 sq m
City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Club lounge access (High Floor)

Excellent

41.8 sq m
City view
Sleeps 2
1 King Bed

2 Double Premium High Floor

Exceptional

37 sq m
City view
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed, Club lounge access (High Floor)

Wonderful

33 sq m
City view
Sleeps 2
1 King Bed

Premium Room

39 sq m
City view
Sleeps 2
1 Twin Bed

Suite, 1 Bedroom, City View (High Floor)

Excellent

71 sq m
City view
Sleeps 3
1 Twin Bed

Similar properties

Hot tub
Breakfast included
Free WiFi
Restaurant

for 1 room

NZ$296 total

Includes taxes & fees

12 Aug - 13 Aug

About the area

Guatemala City

Located in Guatemala City (Zona 10), InterContinental Real Guatemala by IHG is a 4-minute walk from Plaza Fontabella Shopping Center and 11 minutes by foot from Oakland Mall. .This family-friendly hotel is 1.5 mi (2.4 km) from Popol Vuh Museum and 1.6 mi (2.6 km) from Europlaza.

What's nearby

Plaza Fontabella Shopping Center - 3 min walk - 0.3 km
Oakland Mall - 10 min walk - 0.8 km
U.S. Embassy in Guatemala - 13 min walk - 1.1 km
La Aurora Zoo - 14 min walk - 1.2 km
Paseo Cayala - 5 min drive - 3.6 km

Getting around

La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

‪San Martín - ‬2 min walk
‪Tanoshii - ‬1 min walk
‪Restaurante La Poza - ‬2 min walk
‪McDonald's - ‬1 min walk
‪The Market - ‬1 min walk

About this property

InterContinental Real Guatemala by IHG

Luxury hotel with 4 restaurants and 2 outdoor pools

InterContinental Real Guatemala by IHG offers 238 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Make yourself at home in one of the 238 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 48-inch LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy international cuisine at The Market, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Guatemala City? This hotel has 6186 square feet (575 square meters) of space consisting of a conference center and 20 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request).

A complimentary manager's reception is offered each day.

The Market - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Tanoshii - This sushi bar specializes in sushi and serves lunch, dinner, and light fare. Open daily.

Picasso Stone Flame Oven - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
Area shuttle (surcharge)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
4 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

Picasso Stone Flame Oven
Tanoshii
The Market

Things to do

2 outdoor pools
24-hour health club
Art gallery
Children's pool
Full-service spa
Hot tub
Library
Sauna

Family friendly

2 outdoor pools
Children's pool
Free cot
Highchair
In-room babysitting
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

20 meeting rooms
24-hour business centre
Computer station
Conference centre (6,186 square foot of space)

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Reflexology
Sauna
Spa open select days
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Accessible bathtub
Braille/raised signage
Grab bar in bathtub (84 centimetre high)
Lift (80 centimetre wide door)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (110 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

1 building
100% renewable energy
15 floors
Banquet hall
Beaux Arts architecture
Built in 2000
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

48-inch LED TV with premium cable channels
IPod dock

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 30 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GTQ 160.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

Fee for buffet breakfast: approximately GTQ 159 per person
Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between midnight and 3:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GTQ 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

Guests under 10 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala InterContinental

InterContinental Guatemala

InterContinental Real Guatemala

Real Guatemala InterContinental

Real InterContinental Guatemala

Real InterContinental Hotel Guatemala

Intercontinental Guatemala City

Real Intercontinental Guatemala City

Real InterContinental Guatemala Guatemala City

Real Intercontinental Guatemala Hotel Guatemala City

Real InterContinental Guatemala Hotel

Real InterContinental Guatemala

Real InterContinental Guatemala by IHG Hotel

InterContinental Real Guatemala by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Emma, The Valley

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a nice hotel, very close to the airport. Has a small sauna and swimming pool and hot tub which were great. Also has many restaurants, so you can stay inside the hotel if you don't want to go out.

Stayed 3 nights in Apr 2025

10/10 Excellent

MIchael

Travelled with group

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and clean. Everyone i came in contact with was very attentive

Stayed 3 nights in Apr 2025

10/10 Excellent

Tamara

Travelled with family, Business traveller

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place has great customer service I LOVED IT

Stayed 2 nights in Apr 2025

10/10 Excellent

Orlando

25 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Tiphaine

21 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family

21 Apr 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Karl

Travelled with family

20 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and srrvice

Second stay here in 3 months. The service and food (3 restaurants I think) are superb. The pool was fun for the kids and has one of the restaurants with the super. Food. It’s an old luxury hotel (with the telephone by the toilet that nobody uses anymore!) and as such, I think the bowels are a little old and needing of updating. The last stay, our tub drain would not hold water. This stay, the tub would not drain without propping it open with the non slip material that peeled off the bottom of the tub. And for both stays there was no relation of the set temperature on the thermostat to the actual room temperature. This time it was 17C when set to 32C! Luckily the beds had wonderful comforters that kept us warm and well rested. We did get an Expedia price so maybe we just got the worst room in the house!! Anyway, we would stay here again for the wonderful food and service

Stayed 1 night in Apr 2025

2/10 Terrible

marlyn

20 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Yesica

10 Apr 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Apr 2025

10/10 Excellent

stuart

Travelled with family

6 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Guate with comfy beds!

By far the best hotel we’ve stayed at in the city of Guatemala. We’ve stayed in 4 different ones nearby and this has exceeded our expectation. The other hotels are nice but the bed was always hard and that’s a big deal breaker. We’d leave hurting from our backs and hips after staying in those hotels. This hotel is beautiful, clean and great service. We had their buffet breakfast which was superb.

Stayed 1 night in Mar 2025

10/10 Excellent

Denali

Travelled with family

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, safe location, super convenient to the airport, the room was spacious with very comfortable beds. The weekend brunch was amazing and definitely worth the price. I will definitely return to this hotel the next time we’re in Guatemala!

Stayed 1 night in Feb 2025

6/10 Okay

Karl

Travelled with family

30 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel not far from the airport

Room was not ready until almost 4PM (checkin 3PM). We were able to swim at the pool and eat at the poolside restaurant/bar, so not all that bad. However, 3PM is late enough for a checkin without it being delayed to later. The hotel is a nice luxury hotel with several dining options and impeccable service. Our bath tub continually drained during my kids’ bath, making their baths not so enjoyable. The pool/hot tub are nice. There is a “market” off the lobby for breakfast and other quick food. We only stayed overnight en route to elsewhere, but it served our purposes and we are staying another night on the way back. Hopefully the next room has a better tub.

Restaurant/bar next to the pool with excellent service

Stayed 1 night in Mar 2025

2/10 Terrible

Sarah, Portsmouth

26 Mar 2025

Disliked: Cleanliness

Stayed 1 night in Mar 2025

10/10 Excellent

Catalina, Atlanta

Business traveller

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Intercontinental in Guatemala City is clean, vibrant and offers great service, nice smell in the hallways. It always looks up to date, and it’s not as huge as the Westin next door. Love to stay at the Inter when I come for business.

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was wonderful

Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

sixto

Travelled with family

20 Mar 2025

Liked: Staff & service, amenities

It is a 4 star property at best. Looks a little tired

Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

12 Mar 2025

Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with group

11 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was beautiful!

Stayed 1 night in Jan 2025

10/10 Excellent

sanjay

28 Feb 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Toni

16 Feb 2025

Stayed 1 night in Feb 2025

4/10 Poor

Phillip

29 Jan 2025

Liked: Staff & service

Disliked: Room comfort

Service and food excellent room horrible

Serice and food is excellent. Room is horrible: 1. Subpar room amenities 2. No heat front desk claims the room never have heat eventhough heat icon indicated on thermostat. Room was freezing at night 3. Sink cogs 4. The water temperature in the shower is either too hot or too cold Very uncomfortable room

Stayed 4 nights in Jan 2025

6/10 Okay

Joseph

29 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Juan José

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Guatemala City Hotel

Great beds , very clean , great atmosphere! Can’t ask for more

Stayed 1 night in Jan 2025

10/10 Excellent

carrie

Travelled with group

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

InterContinental Real Guatemala by IHG

Photo gallery for InterContinental Real Guatemala by IHG

Popular amenities

Explore the area

Room options

View all photos for 1 King Classic

1 King Classic

View all photos for Classic Room, 2 Double Beds, Accessible

Classic Room, 2 Double Beds, Accessible

View all photos for Premium Room, 2 Double Beds, Club lounge access (High Floor)

Premium Room, 2 Double Beds, Club lounge access (High Floor)

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

View all photos for 2 Double Classic City View

2 Double Classic City View

View all photos for Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

View all photos for 2 Double Classic

2 Double Classic

View all photos for Standard Room

Standard Room

View all photos for 1 King Premium City View High Floor

1 King Premium City View High Floor

View all photos for 1 King Premium High Floor

1 King Premium High Floor

View all photos for 1 King Classic City View

1 King Classic City View

View all photos for Junior Suite, 1 King Bed, Club lounge access (High Floor)

Junior Suite, 1 King Bed, Club lounge access (High Floor)

View all photos for 2 Double Premium High Floor

2 Double Premium High Floor

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor)

Premium Room, 1 King Bed, Club lounge access (High Floor)

View all photos for Premium Room

Premium Room

View all photos for Suite, 1 Bedroom, City View (High Floor)

Suite, 1 Bedroom, City View (High Floor)

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Wyndham Garden Guatemala City

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About the area

Guatemala City

What's nearby

Getting around

Restaurants

About this property

InterContinental Real Guatemala by IHG

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention