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Room type Options Nightly price Book
Standard Double Room, 1 Queen Bed
24 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double Room, 1 Double Bed
16 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Standard Twin Room
24 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room, 2 Single Beds
24 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Exclusive Suite, Multiple Beds, Kitchen, Executive Level
Room with view
64 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Traditional Suite, 1 King Bed
40 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level
Room with view
64 square metres
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Double Room, 1 King Bed
28 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Suite, 1 King Bed with Sofa bed
38 square metres
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Historic Cuenca hotel in Downtown Cuenca with a full-service spa

Popular property highlights

Breakfast included
Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property

A stay at Mansión Alcázar Boutique Hotel places you in the heart of Cuenca, steps from San Cenaculo Church and 4 minutes by foot from Church of Santo Domingo. This spa hotel is 0.2 mi (0.4 km) from San Sebastian Plaza and 0.4 mi (0.6 km) from Convent of the Assumption.

Stay in one of 19 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy local and international cuisine at CASA ALONSO, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cuenca? This hotel has 452 square feet (42 square meters) of space consisting of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 19
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Airport transport (surcharge)
  • Conference space
  • Laundry facilities
  • Television in common areas
  • Garden
  • Library
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2001
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 452
  • Conference space size (meters) - 42
  • Number of meeting rooms - 12
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Free cooked-to-order breakfast
  • Babysitting or childcare (surcharge)
  • Banquet hall
  • Garage
  • Off-street parking
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish

Room Amenities

Mansión Alcázar Boutique Hotel offers 19 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Slippers
  • Shower only
  • Full-sized fridge/freezer
  • Satellite TV service
  • Free WiFi
  • Individually decorated
  • TV size 46
  • TV size (measurement) inch
  • LED TV
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Laptop-friendly workspace
  • Lever door handles
  • Wardrobe
  • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 10 AM.

CASA ALONSO - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Swedish massage

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

Minimum age for negative COVID-19 test result requirement: 10

Minimum age for proof of COVID-19 vaccination requirement: 10

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 13 per person (one-way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mansión Alcázar Boutique Hotel Cuenca
  • Mansión Alcázar Boutique Hotel
  • Mansión Alcázar Boutique Cuenca
  • Mansión Alcázar Boutique
  • Mansion Alcazar Cuenca
  • Mansion Alcazar Hotel Cuenca
  • Mansión Alcázar Boutique Hotel Hotel
  • Mansión Alcázar Boutique Hotel Cuenca
  • Mansión Alcázar Boutique Hotel Hotel Cuenca

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

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