Ok the staff were great, they were really trying their beast, However the building is undergoing renovation and there're are issues with the building.AC did not work in my room, thermostat missing, wires hanging out of the wall. Maintenance tried but didn't have the parts. They brought me a fan, no other room to move me to. Shower was a trickle, And they have a bee problem. I'm sure thinngs will improve once the remodel is complete, until then you may want to wait