8/10 Good
Kathleen
Travelled with family
2 Feb 2025
Liked: Cleanliness, property conditions & facilities
I've stayed at this property at least 3 other times. The "Superior Rooms" are much nicer than their regular rooms. However, even with the nicer rooms, you do not get any kind of welcome feeling. There are 4 different forms you need to sign at check in. I had to leave an ID for day passes, even though I was a registered guest with a credit card on file. There are security guards everywhere, making me feel very uneasy. The only taxis that are allowed past the guard shack are those dropping off passengers from the airport. If you are coming from anywhere else, you have to get out of the cab and walk the rest of the way, even if it is late at night, or you have bags. You need to walk out to the main road to flag one down. They wouldn't let me check my daughter in even though I had already paid for the room. It's a very weird vibe. That said the women who work in the spa were AWESOME!
Kathleen
Stayed 3 nights in Jan 2025