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Hotel Torremayor Lyon

3.5 star property

Photo gallery for Hotel Torremayor Lyon

Front of property
Standard Room, 1 Queen Bed
Terrace/patio
Standard Room, 1 Queen Bed
Bicycling

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Ricardo Lyon 322, Providencia, Santiago, Region Metropolitana, 6650685
  • Place, Drugstore
    ‪6 min walk‬
  • Place, Costanera Center
    ‪10 min walk‬
  • Place, Clínica Indisa
    ‪15 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • 50 sq m
  • Sleeps 4

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • 50 sq m
  • Sleeps 3

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • 40 sq m
  • Sleeps 3

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About the area

Santiago

With a stay at Hotel Torremayor Lyon, you'll be centrally located in Santiago, a 2-minute drive from Costanera Center and 7 minutes from Parque Arauco Mall. .This family-friendly hotel is 3.9 mi (6.3 km) from Julio Martinez Pradanos National Stadium and 0.1 mi (0.2 km) from Vivo Panorámico.

What's nearby

  • Drugstore - 6 min walk - 0.5 km
  • Sculpture Park - 9 min walk - 0.8 km
  • Costanera Center - 10 min walk - 0.9 km
  • Municipal Market of Providencia - 12 min walk - 1.1 km
  • Clínica Indisa - 15 min walk - 1.3 km

Getting around

  • Los Leones Station - 3 min walk
  • Matta Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪Elkika Ilmenau - ‬3 min walk
  • ‪Hotel Santiago Park Plaza - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪La Piccola Italia - ‬1 min walk
  • ‪FELIX - ‬1 min walk

About this property

Hotel Torremayor Lyon

Hotel Torremayor Lyon offers 100 accommodations with minibars and safes. These individually decorated accommodations include desks. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 26-inch LCD televisions come with cable channels.

Bathrooms include rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 individually decorated guestrooms, featuring minibars and LCD televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including a seasonal outdoor pool and bicycles to rent. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.
Grab a bite to eat at Los Arcos, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Santiago? This hotel has 2325 square feet (216 square meters) of space consisting of conference space and meeting rooms.
Los Arcos - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 40 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from December to February
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Torremayor
Hotel Torremayor Santiago
Torremayor
Torremayor Hotel
Torremayor Santiago
Torremayor Hotel Santiago
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon
Torremayor Lyon Santiago
Torremayor Lyon
Hotel Torremayor Lyon Hotel
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon Hotel Santiago

Hotel Torremayor Lyon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 324 reviews
Rating 8 - Good. 153 out of 324 reviews
Rating 6 - Okay. 37 out of 324 reviews
Rating 4 - Poor. 17 out of 324 reviews
Rating 2 - Terrible. 8 out of 324 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities
Excelente opción. La habitación es pequeña pero cómoda. La propiedad está en una zona agradable a pasos de un centro comercial. La piscina en el último piso ofrece una buena opción para relajarse. El personal fue amable. El desayuno variado. Cenamos en el restaurante del hotel y fue satisfactorio, destacando la buena atención del mozo.
Stayed 1 night in Jan 2026

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were fantastic
Stayed 3 nights in Jan 2026

8/10 Good

Erica Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hugo en recepción es el mejor, excelente servicio. Las instalaciones son un poco antiguas. El aire acondicionado no funciona. La habitación se pone muy caliente, es mejor abrir la ventana. El desayuno no es muy bueno y todos los días sirven lo mismo. No varia. Ubicación es excelente, zona segura, restaurantes y tiendas muy cerca.
Stayed 3 nights in Jan 2026

10/10 Excellent

weiyu

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Nov 2025

8/10 Good

Giancarlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Ricardo

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A repeat visit to a charming hotel

A repeat visit to our favourite hotel in Santiago. It has charm and friendliness and is in a safe part of the city within walking distance of numerous cafes and restaurants. Also the riverside sculpture park is an easy walk. The hotel has an extensive breakfast selection with an early start if required.
Stayed 4 nights in Dec 2024

4/10 Poor

Gaston

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Creo que nunca elegi un hotel tan mal, la atencion para ser educado voy a decir que era "poco calida", la habitacion con paredes con humedad, el gel de ducha era shampoo aguado, el lector de tarjeta para entrar a la habitacion falla todo el tiempo.. pero lo peor de todo, el WIFI era inexistente... otros detalles el desayuno era desolador!!! Claramente no lo recomiendo ni volveria.. una lastima porque tiene una excelente ubicacion.
Stayed 5 nights in Apr 2024

8/10 Good

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price ! Very good location
Stayed 3 nights in Oct 2023

2/10 Terrible

graham

Stayed 3 nights in Mar 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcomed like friends

This was our fifth stay and from the moment we walked through the doors we were welcomed like returning friends. Thank you Snr. Hugo. Nothing was too much trouble. The hotel is within walking distance of good restaurants, fine shopping and the sculpture park. Open-top tour busses stop round the corner on their circular city tour. It also has a small, but sufficient, rooftop swimming pool with views across the city to the Andes. Good choice of breakfast with fruit and pastries. The bar has a small outside terrace also. Also good to see the same staff year after year. Hope to return in not too many years.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Very close to the Subway and a lot of restaurants and places to go.
Stayed 7 nights in Feb 2020

10/10 Excellent

John, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel. Staff excellent and very helpful with booking tours and directions. Location is very good also. 5 minutes walk to local subway station.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a convenient location. It is run down and in need of renovation. Staff seemed disinterested and one an older man when we asked a question about Xmas concerts in Santiago rudely said there are none. In other words don’t bother me!! There is no controller for air conditioning in the room. It was in the 90F when we were there! The A/C seemed inadequate. I think for the price there are better hotels in Santiago.
Stayed 3 nights in Dec 2019

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in gentleman efficient and courteous. Remembering us from 3 years previously. Helpful in suggesting things to do and arranging taxis. Will certainly stay here again.
Stayed 3 nights in Nov 2018

8/10 Good

Bette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lo ely hotel in terrific location. Nice warm people
Stayed 1 night in Sep 2018

8/10 Good

Bette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very comfotable hotel. Nice people
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location

We were very happy with this quiet location close to restaurants and subway.
Stayed 1 night in Feb 2018

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not ce hotel eight or ten minutes from the subway.

We booked one night on our own and then met our tour group the next day and night. The front desk allowed us to keep the same room so we didn’t have to move the next morning. Attentive staff.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was a good hotel to stay in Santiago and the lo

We had a pleasant stay there and the areas was nice and easy location to go around.

10/10 Excellent

Yin Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A helpful staff is better than the decor

We had some difficulties in meeting up with our group tour. Luckily, Javiera at the reception helped us solve the problems by making many phone calls and checking on the computer. We appreciated her passion in helping clients and her high problem solving skills. I hope all receptionists would have an attitude like her to make the stay of visitors an unforgettable memory.

10/10 Excellent

paul, west palm florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close location to local trains

Torremyor hotel in Ricardo Lyon is super.we loved this place.excellent staff.international travelers must chose this place-central location

8/10 Good

carlos

Liked: Cleanliness, staff & service

Second time at Torremayor

Hotel is in a very good neighborhood, great shopping, restaurants and supermarket. Rooms are small and a bit dated,service is good breakfast is ok. Second time I stay here and probably would stay again, it is affordable and the location is ideal.

6/10 Okay

sam

Liked: Cleanliness
Disliked: Staff & service
Ok but third bed cost additional two third of double room seems way too much