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Room type Options Nightly price Book
Room, 2 Double Beds, Accessible (Hearing)
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Room, 1 King Bed
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Double Beds
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Double Beds
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, 1 King Bed
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel connected to a shopping center in Providencia

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

With a stay at Ola Santiago Providencia, Tapestry Collection by Hilton in Santiago (Providencia), you'll be a 2-minute drive from Costanera Center and 6 minutes from Plaza de Armas. This upscale hotel is 3.7 mi (6 km) from Julio Martinez Pradanos National Stadium and 3.9 mi (6.3 km) from Santiago Town Square.

Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes, as well as phones with free local calls.

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.

Grab a bite from the snack bar/deli serving guests of Ola Santiago Providencia, Tapestry Collection by Hilton. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Total number of rooms - 196
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Swimming pool
  • Smoke-free property
  • Outdoor seasonal pool
  • Tours/ticket assistance
  • Free WiFi
  • Number of meeting rooms - 4
  • Free reception
  • Conference centre
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Fully fenced
  • Covered parking
  • Secured parking
  • Outdoor furniture
  • No accessible shuttle
  • Accessible airport shuttle
  • Number of accessible parking spaces 3
  • Front entrance ramp
  • Registration desk height (inches) - 39
  • Registration desk height (centimetres) - 100
  • Lift door width (inches) - 55
  • Lift door width (centimetres) - 140

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish
  • Portuguese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Premium bedding
  • Soundproofed rooms
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • TV size 49
  • TV size (measurement) inch
  • Rainfall showerhead
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Grab bar – In shower
  • Doorbell/telephone notification
  • Wardrobe
  • Mobile key entry
  • Smooth flooring in room
  • Shower grab bar height (inches) - 40
  • Shower grab bar height (centimetres) - 102

Where to Eat

A complimentary manager's reception is offered each day.

UGO BAR&FOOD - Overlooking the pool and garden, this bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Nearby Things to do

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Accessibility

  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 24 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No cots (infant beds) available

Children stay free

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Guests will receive an email with special check-in instructions

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 2

Guest will receive an email before arrival 48 hours

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Food service not has not been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ugo Hotel
  • Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
  • Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

We should mention

The seasonal pool will be open from October to March.

Pool access available from 10:00 AM to 8:00 PM.

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

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