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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Lobby
Reception
Lobby sitting area
Outdoor banquet area
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Holanda 307, Santiago
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Apoquindo
    ‪6 min walk‬
  • Place, Gran Torre Santiago
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

9.2 out of 10
Wonderful
(88 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2

Room With 2 Double Beds-Hearing Accessible

  • Sleeps 4

Junior Suite With 1 Queen Bed-Mobility And Hearing Accessible With Roll In Shower

  • Sleeps 3

Junior King Suite With Sofabed

  • Sleeps 3

2 Double Beds Guest Room

  • Sleeps 4

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About the area

Santiago

With a stay at Ola Santiago Providencia, Tapestry Collection by Hilton in Santiago (Providencia), you'll be a 2-minute drive from Costanera Center and 7 minutes from Plaza de Armas. .This hotel is 3.8 mi (6.1 km) from Julio Martinez Pradanos National Stadium and 3.8 mi (6.2 km) from Santiago Town Square.

What's nearby

  • Costanera Center - 6 min walk - 0.5 km
  • Apoquindo - 6 min walk - 0.5 km
  • Gran Torre Santiago - 10 min walk - 0.9 km
  • Sculpture Park - 12 min walk - 1.0 km
  • Clínica Indisa - 19 min walk - 1.7 km

Getting around

  • Tobalaba Station - 7 min walk
  • Matta Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Los Canallas - ‬3 min walk
  • ‪Momotaro Ramen - ‬5 min walk
  • ‪El Honesto Mike - ‬4 min walk
  • ‪Restaurante Les Casielles - ‬2 min walk
  • ‪Beppo Café - ‬3 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Ola Santiago Providencia, Tapestry Collection by Hilton. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Children aged 5 and younger eat free breakfast.
UGO BAR&FOOD - Overlooking the pool and garden, this bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (102 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 24 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 591 out of 782 reviews
Rating 8 - Good. 138 out of 782 reviews
Rating 6 - Okay. 32 out of 782 reviews
Rating 4 - Poor. 11 out of 782 reviews
Rating 2 - Terrible. 10 out of 782 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff is very helpful and friendly, hotel is clean and nicely decorated. there are no drawers in the room so you can’t really unpack but I guess that’s standard for Santiago. actually the only negative I can think of
Stayed 9 nights in Dec 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around the area by walking
Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien, las habitaciones son grandes y cómodas, tiene buen gimnasio y el área es ideal para salir a caminar, comer y hacer shopping. Lo único que mejoraría es la variedad en el desayuno, tengo 3 años hospedándose allí y siempre es el mismo desayuno.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jorge, Antofagasta

Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge, Antofagasta

Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great while checking in. Shower worked quite well
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Stayed 3 nights in Nov 2025

10/10 Excellent

John

Friendly staff. Clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
Profesionales, limpieza, respeto
Stayed 3 nights in Nov 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Common areas great. Staff very pleasant and helpful. Light problem fixed immediately. Missing soap took two calls. Nice neighborhood with some great restaurants.
Stayed 3 nights in Nov 2025

10/10 Excellent

Emily

Stayed 2 nights in Nov 2025

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes, the room was clean carefully every day. Staff was very courteous and helpful. I liked the easy-to-access parking garage and the location.
Stayed 6 nights in Nov 2025

10/10 Excellent

ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Awesome staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Adela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff muy amable. Camas cómodas.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thaisa

Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Exvellent hotel with super friendly and helpful statf. Reception staff was super, housekeeping very clean.
Stayed 8 nights in Oct 2025

10/10 Excellent

Jean Loup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good variety of breakfast options..
Stayed 4 nights in Oct 2025

8/10 Good

Claude Francoeur

Stayed 4 nights in Oct 2025

10/10 Excellent

Samer

Stayed 2 nights in Sep 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a really good location
Stayed 2 nights in Sep 2025

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025