Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property

Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

International cuisine, al fresco dining
In-room safe, blackout curtains, iron/ironing board
Exterior
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212
  • Calle El Conde
    ‪4 min walk‬
  • Malecon
    ‪12 min walk‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

7.6 out of 10
Good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Bright)

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking (Bright)

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Bedrooms, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santo Domingo

With a stay at Gran Hotel Europa Santo Domingo, Trademark by Wyndham in Santo Domingo (Zona Colonial), you'll be within a 15-minute walk of Calle El Conde and Malecon. .This hotel is 2.2 mi (3.5 km) from Sambil Santo Domingo and 2.9 mi (4.7 km) from Centro Olimpico.

What's nearby

  • Calle El Conde - 4 min walk - 0.4 km
  • Malecon - 12 min walk - 1.1 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km
  • Assembly Hall of Jehovah's Witnesses - 6 min drive - 7.0 km
  • Blue Mall - 8 min drive - 6.7 km

Getting around

  • Eduardo Brito Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 29 min drive

Restaurants

  • ‪Granier - ‬2 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk
  • ‪El Mosquito Social Club - ‬4 min walk
  • ‪Restaurante Atarazana - ‬3 min walk

About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has facilities measuring 495 square feet (46 square meters), including a meeting room. Self parking (subject to charges) is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: USD 10.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 9 per person (approximately) Covered self parking fee: USD 10 per night (in/out privileges) Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Discover, and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 19. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.
Make yourself at home in one of the 93 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Sky Europa, a bistro where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Sky Europa - This bistro specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (DOP 780 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sky Europa

Things to do

  • Gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Handrails in hallways (110 centimetre high)
  • Handrails in stairways (110 centimetre high)
  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1930
  • Colonial architecture
  • Designated smoking areas
  • Local culture and ecosystem education
  • Renovated entire property - August 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DOP 1320.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: DOP 780 per night
  • Rollaway bed fee: DOP 1320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Reviews

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 818 reviews
Rating 8 - Good. 215 out of 818 reviews
Rating 6 - Okay. 76 out of 818 reviews
Rating 4 - Poor. 25 out of 818 reviews
Rating 2 - Terrible. 26 out of 818 reviews

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Nice and centrally located.
Stayed 1 night in Jun 2025

8/10 Good

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Alan Lee

Liked: Cleanliness, property conditions & facilities
Limited hot water, otherwise great stay! Breakfast is fantastic!
Stayed 2 nights in Jun 2025

10/10 Excellent

gustavo

Stayed 1 night in Jun 2025

10/10 Excellent

gustavo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No complaints at all.
Stayed 2 nights in Jun 2025

8/10 Good

Solymar

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

omayra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Esta bien ubicado, es moderno, buen servicio. Caminando llegas a muchos restaurantes
Stayed 1 night in Jun 2025

10/10 Excellent

Dawayne, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel I love it, its guess friendly, free breakfast, the staff is excellent and it’s very secured
Stayed 3 nights in Jun 2025

10/10 Excellent

Myriam Alejandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and the employees were very attentive, kind and did the "extra mile" to accommodated us.
Stayed 1 night in Apr 2025

10/10 Excellent

Cleciane Furtado

Stayed 2 nights in Jun 2025

6/10 Okay

Brian C

Liked: Cleanliness
Was told by a cleaning staff member that the rooms are cleaned every other day. That statement was ridiculous and turned out not to be true.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service, staff are great people!!! Can’t ask for more
Stayed 3 nights in May 2025

8/10 Good

Carlos

Location and price were good. Clean room and good service. A couple of issues with functionality but they were resolved.
Stayed 2 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hotel Europa is one of the finest in this area ,i am very please to stay in .
Stayed 4 nights in May 2025

10/10 Excellent

Miguel, Ponce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in Zona Colonial!
Stayed 4 nights in May 2025

6/10 Okay

Patricia

Stayed 1 night in May 2025

10/10 Excellent

Cali

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay here it was the second time there. It’s comfortable clean and staff is friendly. I highly recommend because it’s so convenient.
Stayed 3 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Q
Stayed 1 night in May 2025

10/10 Excellent

Cali

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, quiet, and the area is convenient lots of restaurants and historical area. The staff is friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Jacobi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unique part about the property was the interior design. I apreciate the calm colors. Aside from that, the room was clean and cool especially on hot days. The staff were proficient and moved quickly.
Stayed 4 nights in May 2025

8/10 Good

Marc-Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really great. The customer service at the reception desk was top tier (shoutout to Herbie & Ashley). The only problem I had was that a few of the rooms only had 1 window which was in the bathroom so there was nothing to look at but the 4 walls but the rooms were cleam & comfortable. The area that the hotel is in has a lot of places within walking distance so they were easy to find & we were never short of anything. I will definitely return here
Stayed 4 nights in May 2025

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service
good cost-benefit
Stayed 4 nights in May 2025

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super lovely
Stayed 1 night in May 2025

8/10 Good

Ada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 4 nights in May 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Apr 2025