4/10 Poor
Kathleen
Travelled with family
11 Nov 2025
Liked: Cleanliness
It took forever at check in as there was no one on site to receive us with two other guests waiting to have help. Finally when brought to our rooms, we were told laundry detergent would be brought up but none was provided. The bathroom had lip liner shavings on the ground along with lip liner remnants on the bathroom floor. Upon checkout, I was oddly threatened that money would be taken out from the deposit if there were issues with the room but we were checking out at 6am to catch a 930 flight. We were only there one night due to a plane delay up to 8 hours with two toddlers. My husband found this “5 star hotel” which was actually an apart hotel which you needed everything for like laundry detergent, soap and coffee
Kathleen
Stayed 1 night in Nov 2025



















