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Hyatt Centric Santo Domingo

2.5 star property

Photo gallery for Hyatt Centric Santo Domingo

Outdoor pool
Premier Suite
Lobby
Restaurant
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Avenida Winston Churchill Esq., Paseo de los Locutores, Parque Habitat, Santo Domingo, 10150
  • Blue Mall
    ‪13 min walk‬
  • Malecon
    ‪3 min drive‬
  • Agora Mall
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 2 Double Beds (High Floor)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Neds)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 2 Double Beds (Neds)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed, Accessible

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

View from room

Deluxe Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers

Embassy Suites by Hilton Santo Domingo

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1011)
The price is NZ$515
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Embassy Suites by Hilton Santo Domingo

About the area

Santo Domingo

With a stay at Hyatt Centric Santo Domingo, you'll be centrally located in Santo Domingo, within a 5-minute drive of Blue Mall and Malecon. .This hotel is 3.4 mi (5.4 km) from Sambil Santo Domingo and 7.6 mi (12.2 km) from Assembly Hall of Jehovah's Witnesses.

What's nearby

  • Blue Mall - 13 min walk - 1.1 km
  • Malecon - 3 min drive - 2.8 km
  • Agora Mall - 3 min drive - 3.1 km
  • Sambil Santo Domingo - 4 min drive - 4.5 km
  • Quisqueya Stadium - 4 min drive - 3.5 km

Getting around

  • Freddy Beras Goico Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 36 min drive

Restaurants

  • ‪Casa Luca - ‬1 min walk
  • ‪The Irish Pub - ‬4 min walk
  • ‪Lila Modern Asian Cuisine - ‬4 min walk
  • ‪Pala Pizza - ‬2 min walk
  • ‪Larimar Sdq - ‬5 min walk

About this property

Hyatt Centric Santo Domingo

Hotel with free parking, near Blue Mall
Hyatt Centric Santo Domingo offers 127 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. Cable television is provided.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 127 air-conditioned rooms featuring minibars. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and slippers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Santo Domingo? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Burble Rooftop Bar - Onsite bar.
Aon Food & Mood - Onsite buffet restaurant. Open daily.
Lobby Bar - Onsite bar. Open daily.
Caobana Coffee Bar - Onsite café. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 to 32 for adults and USD 32 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aon Food & Mood
  • Burble Rooftop Bar
  • Caobana Coffee Bar
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 32.00 to 32.00 for adults, and USD 32.00 to 32.00 for children
  • Airport shuttle fee: USD 95 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Centric Santo Domingo Hotel
Hyatt Centric Santo Domingo Piantini
Hyatt Centric Santo Domingo Santo Domingo
Hyatt Centric Santo Domingo Hotel Santo Domingo

Hyatt Centric Santo Domingo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 81 out of 97 reviews
Rating 8 - Good. 12 out of 97 reviews
Rating 6 - Okay. 1 out of 97 reviews
Rating 4 - Poor. 1 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Omar, New York

Stayed 1 night in May 2025

10/10 Excellent

Omar, New York

Stayed 3 nights in May 2025

10/10 Excellent

Sophia

Stayed 1 night in May 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, in a great location, staff was incredibly helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Gelany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alfonso, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, always friendly and eager to accommodate our requests. The restaurant food was amazing, and the rooms were spacious and comfortable. The rooftop pool and bar area were a highlight, beautiful and relaxing. We’ll definitely be staying here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Apr 2025

8/10 Good

Runier, Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Rinaldy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Missing disposable sandals and toothpaste
Stayed 1 night in Apr 2025

8/10 Good

Rinaldy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, the thing that I could complaint was that were missing disposable sandals and toothpaste
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Newly built, food was great and staff very professional. Stayed here twice and will be staying most of my trips to Santo Domingo, these people are like family!
Stayed 1 night in Mar 2025

8/10 Good

Sayuri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Antonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent upon my arrival. Very convenient to work location. Highly recommend.
Stayed 3 nights in Apr 2025

2/10 Terrible

Yeudy

Stayed 3 nights in Mar 2025

10/10 Excellent

Larissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso y bien ubicado hotel

Hotel nuevo, exclente estrucutura y ubicación, ame la decoración, las habitaciones muy confortable, solamente la temperatura del aire a acondicionado con el clima de la ciudad tienen que manejar que el aire no se apague autoamticamente durante su uso.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenard Franklyn, Providenciales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value excellent service. Staff made it happen.
Stayed 1 night in Mar 2025

10/10 Excellent

Ramphies

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel is beautiful very comfortable and clean. Staff were great, very friendly and attentive.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gustavo

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel was amazing as far as the hotel property but the experience we had checking in was horrible. We were traveling with 2 year old daughter and due to an issue with other hotel we had to rebook to this one immediately past midnight. Due to this the booking was made for next day not same night we were there. Front desk did not want accommodate us with child and update reservation. We were told we have to wait until 3am and PAY another $50 plus tax for early check in when we were technically a late check in and leaving by 10am that morning. Hotel was amazing, check in process and accommodation the worst.
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stupendous

Absolutely great experience. The staff, the hotel conditions, the cleanliness of the room superb. Will be staying here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Evelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff
Stayed 2 nights in Feb 2025