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Luca Hotel by Heritage Residences Signature Collection

3.5 star property

Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Interior
Traditional Room, 1 Queen Bed
Reception
Lobby
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪4 min walk‬
  • Place, Malecon
    ‪4 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 992 reviews
The price is NZ$196
includes taxes & fees
21 Mar - 22 Mar
Gran Hotel Europa Santo Domingo, Trademark by Wyndham

About the area

Santo Domingo

With a stay at Luca Hotel by Heritage Residences Signature Collection, you'll be centrally located in Santo Domingo, a 1-minute drive from Malecon and 7 minutes from Assembly Hall of Jehovah's Witnesses. .This hotel is 4.8 mi (7.8 km) from Blue Mall and 0.1 mi (0.1 km) from Calle El Conde.

What's nearby

  • Calle El Conde - 1 min walk - 0.2 km
  • Columbus Park - 4 min walk - 0.4 km
  • Malecon - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 5 min walk - 0.5 km
  • Calle Las Damas - 6 min walk - 0.5 km

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Casa De Yura - ‬3 min walk
  • ‪Petrus - ‬3 min walk
  • ‪Maraca - ‬2 min walk
  • ‪El Buho Cafe - ‬2 min walk
  • ‪La Cafetera - ‬2 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Luca Hotel by Heritage Residences Signature Collection offers 11 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch LED televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 11 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy a range of recreational amenities, including a hot tub, a 24-hour fitness center, and bicycles to rent. This Colonial hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Skylounge - Overlooking the ocean, this rooftop bar specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Jardín Colonial - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 515 out of 741 reviews
Rating 8 - Good. 144 out of 741 reviews
Rating 6 - Okay. 45 out of 741 reviews
Rating 4 - Poor. 22 out of 741 reviews
Rating 2 - Terrible. 15 out of 741 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC worked great. The breakfast was good. I enjoyed the fresh fruit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Asfaha

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and comfortable An rooms
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service
I enjoyed the safety features of needing a code to enter building. Unfortunately the Hot Tub was not functioning when I arrived. It seems the staff is stretched thin with multiple roles, sometimes resulting in slow response for service. The rooms are nice and large with good A/C. Very good location near El Conde.
Stayed 2 nights in Nov 2025

10/10 Excellent

Simon, Euless

Liked: Cleanliness, property conditions & facilities
Great location, terrific staff, breakfast was good, room was clean and comfortable. WiFi was strong. We will be back.
Stayed 3 nights in Nov 2025

10/10 Excellent

andres

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Very good Location. Safe and clean. Very good customer service.
Stayed 1 night in Nov 2025

10/10 Excellent

Marken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Amazing food. Amazing housekeeping. I highly recommend.
Stayed 7 nights in Oct 2025

10/10 Excellent

Asfaha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Place and great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Jun

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, even greater staff—friendly, responsive, attentive, and welcoming! Drinking water available 24/7 in hot, room temperature and cold temperatures. And breakfast cooked on site and to your order, all included in one reasonable price. If you are interested in seeing the colonial old town, this is the place to stay because it’s walking distance to just about any and all points of interest. The Light House is about the only POI that requires a short Uber ride. I’d definitely stay here again!
Lovely sculpture out of what appears to be a palm tree root.
Stayed 2 nights in Nov 2025

8/10 Good

Tomasz

Liked: Cleanliness
Great location! Very friendly reception desk ladies and security guards! People serving/preparing breakfast should smile more :)
Stayed 4 nights in Nov 2025

8/10 Good

Ayse Serpil

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was quite average , but overall food was tasty. Location is excellent , employees were very nice, Erica was very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kyle Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I stay there everytime i go. The staff is fantastic and the place is very charming.
Stayed 5 nights in Nov 2025

10/10 Excellent

CAMERON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was super cute incorporating plants all over.
Stayed 3 nights in Oct 2025

6/10 Okay

Louise

Travelled with family
Disliked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

michael

Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, central location and delicious breakfast!
Stayed 5 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good service
Stayed 1 night in Sep 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location. Close to everything in Zona Colonial.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the Colonial area. Anna at reception was wonderful and very helpful with checkin and offered a map of a walkable tour to see the areas sites and restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ismary

Liked: Cleanliness, amenities
Very well located services as promised friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Ciaran

Stayed 4 nights in May 2025

6/10 Okay

Derryl

Travelled with partner
Disliked: Cleanliness
Previous stay was much better ! Great location. Bathroom had mould . We had to wait for coffee as there were no cups , cups arrived after we finished breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Keenan

Liked: Cleanliness, property conditions & facilities, room comfort

Great value with everything you need

It was only one night but the accommodations were perfect and a good value. We had been staying in a 5 star resort in Samaná and this bed was more comfortable and showers were nice with good hot water. The location was also ideal.
Stayed 1 night in Aug 2025