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Luca Hotel by Heritage Residences Signature Collection

3.5 star property

Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Lobby
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Staircase
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

View map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪4 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪5 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santo Domingo

A stay at Luca Hotel by Heritage Residences Signature Collection places you in the heart of Santo Domingo, just a 5-minute walk from Malecon and within a 5-minute drive of Sambil Santo Domingo. .This hotel is 4.8 mi (7.8 km) from Blue Mall and 4.9 mi (7.8 km) from Assembly Hall of Jehovah's Witnesses.

What's nearby

  • Calle El Conde - 1 min walk - 0.2 km
  • Columbus Park - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 5 min walk - 0.5 km
  • Malecon - 6 min walk - 0.5 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Casa De Yura - ‬3 min walk
  • ‪Petrus - ‬3 min walk
  • ‪Onnos Bar - ‬3 min walk
  • ‪Maraca - ‬2 min walk
  • ‪El Buho Cafe - ‬2 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Colonial hotel with free breakfast and bars
Luca Hotel by Heritage Residences Signature Collection offers 11 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch LED televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 11 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy a range of recreational amenities, including a hot tub, a 24-hour fitness center, and bicycles to rent. This Colonial hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Skylounge - Overlooking the ocean, this rooftop bar specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Jardín Colonial - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Reviews

Luca Hotel by Heritage Residences Signature Collection Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 488 out of 688 reviews
Rating 8 - Good. 131 out of 688 reviews
Rating 6 - Okay. 38 out of 688 reviews
Rating 4 - Poor. 19 out of 688 reviews
Rating 2 - Terrible. 12 out of 688 reviews

Reviews

8/10 Good

NATACHA

Liked: Cleanliness, staff & service, room comfort
The staff is very welcoming and very polite but there is no hot water for my early shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff Ana Joan and Socrates were very helpful in everything and very caring we will come back as soon as we can our stay was great because of this staff
Stayed 11 nights in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good costomer service
Stayed 3 nights in Jul 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Muy barato en comparacion con otros del area. Incluye desayuno. Staff super amable. Habitaciones grandes y bien equipadas.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Stayed 3 nights in Jul 2025

8/10 Good

ato

Stayed 1 night in Jul 2025

8/10 Good

Cyrus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: In the heart of town right next to all attractions. Nice hotel with good breakfast. Disliked: Called the night before to ask about onsite parking and was told it was readily available. Also received message "...onsite parking is available and complimentary...". This is false. There is only street parking which is very difficult in the center of this old town. Additionally the entire hotel street was closed to cars during the day due to construction. Had to park far & walk 10-15 mins with luggage.
Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing. This hotel felt like a natural home away from home. The history, the rooms, the patio. I was so impressed with the level of comfort and attention to detail. My stay was perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tracy

Stayed 2 nights in Jun 2025

6/10 Okay

Calvin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room is really nice. There is no onsite parking like it says. Jacuzzi was broken when we were there. There is street parking and it’s first come first serve to the public.
Stayed 1 night in Jul 2025

10/10 Excellent

BRENDA, Keller

Travelled with partner
Liked: Amenities
The staff was wonderful, specially Ana, very kind, helpful and friendly. The property is beautiful and quiet, great place.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely polite staff. Well kept rooms. Remodeling going on, keep in mind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and peaceful
Stayed 2 nights in Jun 2025

10/10 Excellent

william

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Comfortable room. Close to everything in Colonial Zone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Madaleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute and cozy place. It was clean, comfy, and had such a nice vibe. My boyfriend and I actually came back to stay again because we loved it the first time. The rooftop and hammocks were our little getaway spots we spent so much time up there. It’s also in the perfect location, walking distance to all the good restaurants. The staff was super sweet too. The only downside was a slight musty smell in the room, but I think that’s just from the humidity this time of year. Still, we had a great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, best location in Colonial Zona. Great authentic Dominican breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed a week at Hotel Luca for our honeymoon. We chose it because we liked the idea of staying in a historic DR hotel, rather than just another American hotel that's been dropped into a different part of the world. Hotel Luca has done an excellent job of merging the old with the modern. The location is fantastic, just a block and a half off Conde St (the main drag in the district). Easy walking access to anywhere in the district. Breakfast (which was tasty, but not necessarily American) was cooked to order. It was taken under a covered outdoor patio, surrounded by greenery in the courtyard. You can see the age in the architecture, which adds to the charm of the place. It was a beautiful experience to begin each day. The hotel staff was amazingly kind and hospitable, particularly the two managers who speak fluent English. Their advice on the local area was both helpful and accurate. They made our stay better, for sure! The room was cute, and tended to daily. The bed was large and comfortable. Bathroom/shower were attractive and modern. The AC was powerful. The Jacuzzi wasn't heated when we were there, but considering the weather, it was actually nice to be able to cool off in. We would LOVE to stay here if we end up in The DR again! We had a wonderful experience at Hotel Luca!
Stayed 6 nights in May 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has vintage character with modern updates. It's in the heart of the Zona Colonial yet sufficiently removed from the noise. My bed was very comfortable and the water pressure and hot water were excellent which isn't always the case in Zona Colonial. The staff is lovely, courteous and always helpful. Special shout out to Joan and Ana as well as Andres in the evening. Breakfast was wonderful! The construction the city is doing impacted ease of getting to and out of the hotel but that's not theirs to control. Hopefully it'll soon be finished.
Stayed 4 nights in May 2025

10/10 Excellent

wilmary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and food was very good
Stayed 2 nights in May 2025

10/10 Excellent

Maria Isabel, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is strictly street parking. Also currently the street in front of the property is under constructionso beware of this while trying to get to it. As always in DR staff was friendlt and attentive. The overnight staff was not resdily avail but understandable since it was late at night but door was locked. Overall I would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice urban hotel

We went to SD as part of a longer trip throughout DR. The hotel is well located, with many options for food around. However we arrived very late in the night and everything was closed. The person at the hotel (Isabel) was so attentive, she prepared us some sandwiches for the night. All people working at the hotel are very helpful and friendly. The hotel has an amazing rooftop with hammocks, grill area with chairs and tables, where you can bring your food. It has everything you need to spend a couple of days in the urban life of colonial SD. Excellent breakfast
Stayed 4 nights in May 2025

10/10 Excellent

jose

Stayed 3 nights in May 2025

6/10 Okay

Alvaro Rafael Sandoval

Liked: Staff & service
Disliked: Property conditions & facilities
Nos dieron una habitación con gotera y la puerta no cerraba , dijeron que arreglarían y solo nos dijeron que pusieramos la toalla abajo de la gotera, se me hizo mal que nunca lo solucionaron o nos cambiaron de habitación
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was the best part. Very attentive, friendly, and professional.
Stayed 1 night in May 2025