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Napolitano Hotel

3.0 star property

Photo gallery for Napolitano Hotel

Standard Double or Twin Room, Sea View
Rainfall showerhead, designer toiletries, hair dryer, towels
Front of property
Front of property
Sports facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Place, Malecon
    ‪1 min walk‬
  • Place, Calle El Conde
    ‪8 min walk‬
  • Place, Columbus Park
    ‪14 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Superior Room, Sea View

Standard Superior Room, Sea View

Standard Superior Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Large Single Bed OR 1 Large Single Sofa Bed

View all photos for Executive Superior Room, Sea View

Executive Superior Room, Sea View

Executive Superior Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Sofa Bed

View all photos for Executive Double or Twin Room, Sea View

Executive Double or Twin Room, Sea View

Executive Double or Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

8.8 out of 10
Excellent
(28 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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Front of property
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$197
includes taxes & fees
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About the area

Santo Domingo

With a stay at Napolitano Hotel in Santo Domingo (Zona Colonial), you'll be steps from Malecon and 3 minutes by foot from Hostos Park. .This casino hotel is 0.3 mi (0.4 km) from Puerta de la Misericordia and 0.4 mi (0.6 km) from Playa Montesinos.

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 8 min walk - 0.7 km
  • Columbus Park - 14 min walk - 1.2 km
  • Santa Maria la Menor Cathedral - 16 min walk - 1.4 km
  • Calle Las Damas - 16 min walk - 1.4 km

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 32 min drive

Restaurants

  • ‪Hotel Napolitano - ‬1 min walk
  • ‪La Tradición - ‬7 min walk
  • ‪Terraza Napolitano - ‬1 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪Cafeteria Clinica Abreu - ‬5 min walk

About this property

Napolitano Hotel

Boardwalk/promenade hotel with a full-service spa and a casino
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 65 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free international calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at La Terrasse, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 1894 square feet (176 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
La Terrasse - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch HDTV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Napolitano Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 292 out of 878 reviews
Rating 8 - Good. 269 out of 878 reviews
Rating 6 - Okay. 158 out of 878 reviews
Rating 4 - Poor. 84 out of 878 reviews
Rating 2 - Terrible. 75 out of 878 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Javier

The food
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Amenities, property conditions & facilities
Breakfast good
Stayed 1 night in Sep 2025

10/10 Excellent

Amil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, specially the pool
Stayed 1 night in Sep 2025

8/10 Good

Edsel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dominican republic Hotel

The hotel was clean staff friendly. Breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities
Clean !! Everything else is debatable noisy air conditioner bad breakfast is meh!! Many other places for this price !! Better!!
Stayed 1 night in Sep 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was great as always.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jalean

Stayed 4 nights in Aug 2025

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great property for travelers who wants to see the National District. Make sure you ask for disco noise area
Stayed 4 nights in Aug 2025

6/10 Okay

Mailen

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maryluz

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ruben

Stayed 1 night in Jul 2025

8/10 Good

Randolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

richard

Stayed 3 nights in Jul 2025

10/10 Excellent

Josephine

Travelled with partner
Liked: Amenities
Complete complimentary amenities in the room, service staff proficient and friendly. Planning on returning soon.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Felix

Liked: Staff & service
The first floor and the terrace are very nice and clean. However, the carpet on the hallway of the 4th floor seems to be dirty. Tiling just like the first floor would make it more appealing. The staff are very nice. The water in the shower could be wamer, as I am not used to take shower in cool water.
Stayed 6 nights in Jul 2025

10/10 Excellent

Daisy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes it was very nice! It was safe and confortable😍 (It little bit short on bath towel)☺️ But very friendly staffs 😍
Stayed 7 nights in May 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024