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Monte Serrat Hotel

3.0 star property

Photo gallery for Monte Serrat Hotel

Enjoy a diverse selection of food options at our dining area.
Experience the grandeur of Monteserat Hotel, where a striking entrance sets the tone for a memorable stay.
Stylish hallway with doors and polished tile floor.
Bathroom features a large bathtub, two sinks, and a small plant.
Two single beds with striped bedspreads, a nightstand with a vase, books, and remote control.

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Breakfast included

Explore the area

Map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Gonzaga Beach
    ‪5 min drive‬
  • José Menino Beach
    ‪5 min drive‬
  • Santos Harbor
    ‪7 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪58 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, blackout curtains

Standard Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

1 bedroom, minibar, in-room safe, blackout curtains

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, blackout curtains

Standard Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Freshly baked pastries and sweet treats are arranged on a countertop, accompanied by a selection of jams and honey.

ibis budget Santos Gonzaga

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (1006)
The price is NZ$81
for 1 room
includes taxes & fees
18 Aug - 19 Aug
ibis budget Santos Gonzaga

About the area

Santos

With a stay at Monte Serrat Hotel, you'll be centrally located in Santos, within a 15-minute drive of Santos Harbor and Gonzaga Beach. .This hotel is 9.2 mi (14.9 km) from Pitangueiras Beach and 29.7 mi (47.7 km) from Enseada Beach.

What's nearby

  • Monte Serrat - 15 min walk - 1.0 km
  • Gonzaga Beach - 5 min drive - 4.2 km
  • José Menino Beach - 5 min drive - 4.5 km
  • Ponta da Praia Beach - 7 min drive - 6.6 km
  • Santos Harbor - 7 min drive - 6.7 km

Getting around

  • Pinheiro Machado Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 70 min drive

Restaurants

  • ‪Paquito O Restaurante - ‬3 min walk
  • ‪Puro Néctar - ‬6 min walk
  • ‪Domitila Confeitaria Café - ‬2 min walk
  • ‪Luiz XV Restaurante, Lanchonete e Pizzaria - ‬4 min walk
  • ‪Qui Panquecas - ‬6 min walk

About this property

Monte Serrat Hotel

Hotel in Santos with 2 hot tubs and free breakfast
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 168 out of 458 reviews
Rating 8 - Good. 147 out of 458 reviews
Rating 6 - Okay. 88 out of 458 reviews
Rating 4 - Poor. 28 out of 458 reviews
Rating 2 - Terrible. 27 out of 458 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated and in a dangerous part of town

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Bad

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

10/10 Excellent

Cesar

Stayed 2 nights in Apr 2025

8/10 Good

Fabio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leonia Dos Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foi muito bom

Stayed 3 nights in Apr 2025

6/10 Okay

Kuya

Liked: Cleanliness, staff & service, property conditions & facilities
Wi-Fi doesn’t work at all. Only limited spot near the cafeteria.
Stayed 1 night in Apr 2025

10/10 Excellent

Bernard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

silvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom cafe da manha atendimento conforto indico Muito bom
Stayed 1 night in Apr 2025

10/10 Excellent

Henrique

Stayed 3 nights in Apr 2025

10/10 Excellent

Anderson

Stayed 1 night in Mar 2025

8/10 Good

ROSALINA SATIKO HAYASHI

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Decepção

Não gostei da limpeza (até barata tinha no meu quarto) mobiliario velho, banheiro com vazamento da água do box. Não recomendo. Prestadores de serviços fracos e não atenderam nossas solicitacoes. Péssimas instalacoes. NUNCA MAIS.
Stayed 2 nights in Mar 2025

8/10 Good

Elpidio

Travelled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

CLEBER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Stayed 1 night in Mar 2025

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

RENATO ALVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alfeu

Stayed 4 nights in Mar 2025

8/10 Good

Fabiam F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Cesar

Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Eleudes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Stayed 1 night in Mar 2025

8/10 Good

Weverton M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício

Ótimo hotel para passar a noite antes do embarque no cruzeiro.
Stayed 1 night in Mar 2025