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Monte Serrat Hotel

3.0 star property

Photo gallery for Monte Serrat Hotel

Indoor spa tub
Standard Double or Twin Room
Fitness facility
Free daily buffet breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Place, XV de Novembro Street
    ‪8 min walk‬
  • Place, Santos Historical Streetcar
    ‪10 min walk‬
  • Place, Monte Serrat
    ‪15 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪67 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Standard

Minibar, in-room safe, blackout curtains, free WiFi

Room Standard

  • 14 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Minibar, in-room safe, blackout curtains, free WiFi

Triple Room Standard

  • 18 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout curtains, free WiFi

Quadruple Room Standard

  • 21 sq m
  • Sleeps 5

View all photos for Room Superior

Minibar, in-room safe, blackout curtains, free WiFi

Room Superior

  • 20 sq m
  • Sleeps 2

View all photos for Triple Room Superior

Minibar, in-room safe, blackout curtains, free WiFi

Triple Room Superior

  • 22 sq m
  • Sleeps 4

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About the area

Santos

With a stay at Monte Serrat Hotel, you'll be centrally located in Santos, within a 15-minute drive of Santos Harbor and Gonzaga Beach. .This hotel is 9.2 mi (14.9 km) from Pitangueiras Beach and 0.2 mi (0.3 km) from Coliseu Theater.

What's nearby

  • Saturnino de Brito Palace - 6 min walk - 0.6 km
  • XV de Novembro Street - 8 min walk - 0.7 km
  • Santos Historical Streetcar - 10 min walk - 0.8 km
  • Cafe Museum - 11 min walk - 1.0 km
  • Monte Serrat - 15 min walk - 1.0 km

Getting around

  • Pinheiro Machado Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 70 min drive

Restaurants

  • ‪Paquito O Restaurante - ‬4 min walk
  • ‪Tokyo Restaurante - ‬8 min walk
  • ‪Academia Do Barista - ‬9 min walk
  • ‪Casa Do Cafezinho - ‬7 min walk
  • ‪Puro Néctar - ‬6 min walk

About this property

Monte Serrat Hotel

Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 194 out of 504 reviews
Rating 8 - Good. 157 out of 504 reviews
Rating 6 - Okay. 95 out of 504 reviews
Rating 4 - Poor. 30 out of 504 reviews
Rating 2 - Terrible. 28 out of 504 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem localizado
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated and in a dangerous part of town

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Bad

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo dentro do esperado.
Stayed 1 night in Dec 2025

10/10 Excellent

MARILENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe agradável Cafe muito bom Camas conforraveis
Stayed 1 night in Dec 2025

10/10 Excellent

Vinicius

Stayed 1 night in Dec 2025

10/10 Excellent

EUGENIO

Liked: Cleanliness, staff & service, amenities
A cama e o café da manhã. Fica bem localizado para quem quer acessar o Porto, ir à praia ou fazer um passeio de VLT.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcia

Stayed 1 night in Dec 2025

10/10 Excellent

Priscila Costa

Liked: Cleanliness, staff & service, amenities
O quarto bem espaçoso e muito limpo. O pessoal super gentil e tb tem uma janta muito boa e om preço justo
Stayed 1 night in Dec 2025

8/10 Good

Fabiana

Liked: Cleanliness, amenities
O quarto bem limpo e as demais localizações do hotel também A i caro , e no local de comedoria e onde ficava os sucos eu não vi água ,nem pra tomar de copo . Isso eu achei chato . E outra coisa, o cardápio na demostração dos pratos e valores, deve ser mas transparente as informações dos valores.Fora isso tudo bem.
Stayed 2 nights in Dec 2025

8/10 Good

Fabio Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento seguro
Stayed 2 nights in Nov 2025

6/10 Okay

Edir

Travelled with family
Disliked: Cleanliness
Limpeza, encontramos 2 baratas no quarto
Stayed 1 night in Nov 2025

10/10 Excellent

MARIA S

Stayed 1 night in Nov 2025

10/10 Excellent

Anna clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025

8/10 Good

JOÃO MESSIAS

Liked: Staff & service
Dentro do esperado para o custo/beneficio.
Stayed 1 night in Nov 2025

10/10 Excellent

Luiz Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel mais antigo, próximo ao terminal de embarque de Passageiros do Porto. Quarto muito grande, tudo bem limpo e funcionando bem. Restaurante disponível e bom café da manhã
Stayed 1 night in Nov 2025

10/10 Excellent

ADRIANA

Stayed 1 night in Nov 2025

10/10 Excellent

Valdir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim
Stayed 1 night in Nov 2025

6/10 Okay

Leonardo

Business traveller
Liked: Cleanliness, staff & service
Hotel básico. Para 2 pernoites atende. Bom café da manhã e restaurante para almoço e jantar com boas opções. Localização do Hotel é boa, inclusive foi o motivo de escolha. Cama com colchão velho (já deveria ser substituído). Wi-fi no sexto andar muito ruim.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cesar

Stayed 1 night in Oct 2025

6/10 Okay

Amauri

Business traveller
Liked: Staff & service, room comfort
O hotel tem um bom café da manhã e estacionamento incluídos no valor da diária.
Stayed 1 night in Oct 2025

6/10 Okay

Sergio Spin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Razoável

Café da manhã boa qualidade.
Stayed 1 night in Oct 2025