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Granbell Hotel Susukino

3.0 star property

Photo gallery for Granbell Hotel Susukino

Lobby lounge
Bar (on property)
Interior entrance
Public bath
Lift

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
2-6-2 Minami, 5-jo Nishi, Sapporo, 01, 064-0805
  • Place, Tanukikoji Shopping Street
    ‪3 min walk‬
  • Place, Nijo Market
    ‪5 min walk‬
  • Place, Nakajima Park
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Corner Double Room, Non Smoking

Corner Double Room, Non Smoking

Corner Double Room, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Corner Double Bed Room

In-room safe, free WiFi, bed sheets

Corner Double Bed Room

  • Sleeps 2

View all photos for Double Room

In-room safe, free WiFi, bed sheets

Double Room

  • Sleeps 2

View all photos for Accessible Twin Room-Non-Smoking

In-room safe, free WiFi, bed sheets

Accessible Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Twin Room-Non-Smoking

In-room safe, free WiFi, bed sheets

Twin Room-Non-Smoking

  • Sleeps 2

Universal Twin Room-Non-Smoking

  • Sleeps 2

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About the area

Sapporo

Granbell Hotel Susukino is centrally located in Sapporo, a 4-minute walk from Tanukikoji Shopping Street and 6 minutes by foot from Nijo Market. .This hotel is 0.6 mi (0.9 km) from Nakajima Park and 0.8 mi (1.2 km) from Sapporo Clock Tower.

What's nearby

  • Tanukikoji Shopping Street - 3 min walk - 0.3 km
  • Nijo Market - 5 min walk - 0.4 km
  • Nakajima Park - 9 min walk - 0.8 km
  • Sapporo Clock Tower - 12 min walk - 1.1 km
  • Odori Park - 17 min walk - 1.4 km

Getting around

  • Hosui-Susukino Station - 1 min walk
  • Sapporo Station - 15 min walk
  • New Chitose Intl. Airport (CTS) - 61 min drive

Restaurants

  • ‪Girls 婆 Bar - ‬1 min walk
  • ‪難陀 (Nanda) - ‬1 min walk
  • ‪居酒商 古典家 - ‬1 min walk
  • ‪甘味処デンキ茶房 - ‬1 min walk
  • ‪Holiday - ‬1 min walk

About this property

Granbell Hotel Susukino

Granbell Hotel Susukino offers 300 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 300 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including a vending machine.
At Granbell Hotel Susukino, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Granbell Hotel Susukino has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Covered parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Covered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Granbell Hotel Susukino Hotel
Granbell Hotel Susukino Sapporo
Granbell Hotel Susukino Hotel Sapporo

Granbell Hotel Susukino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 384 reviews
Rating 8 - Good. 111 out of 384 reviews
Rating 6 - Okay. 30 out of 384 reviews
Rating 4 - Poor. 13 out of 384 reviews
Rating 2 - Terrible. 16 out of 384 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuriko

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quick.
Stayed 1 night in Dec 2025

8/10 Good

jeanette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms great, Onsen was an amazing experience. Gym was very limited. the staff was great the biggest let down was the breakfast buffet it was very limited for with no basic western breakfast foods and the coffee was terrible. overall great stay did not offer a late check out had to pay which was disappointing.
Stayed 4 nights in Dec 2025

8/10 Good

Yan

Stayed 2 nights in Nov 2025

10/10 Excellent

Lilli

Stayed 3 nights in Nov 2025

6/10 Okay

Shari

Stayed 4 nights in Nov 2025

4/10 Poor

Dong woo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is newer i think but so limited staff for guest demands like housekeeping service, morning buffet same all menus and hot foid is that hot either almost room temp. Also there s no salt and peppers on the table. Feel like becoming cheaper tourist. All and all, not to happy stay at property. I can grade it 2 or 3 star hotel. No drink water daliy at room, too.
Stayed 7 nights in Oct 2025

8/10 Good

cindy

Stayed 2 nights in Oct 2025

10/10 Excellent

BEOMHEE

Stayed 3 nights in Sep 2025

10/10 Excellent

Mi Hyang

Liked: Property conditions & facilities
Great public bath
Stayed 4 nights in Sep 2025

10/10 Excellent

Patrick

Stayed 2 nights in Jul 2025

10/10 Excellent

Cussons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Granbell is a hidden gem; great value for the money; access to a small fitness room and onsen spa bath on top floor is also a plus. We would stay there again;
Stayed 4 nights in Jul 2025

10/10 Excellent

Qing Chang

Liked: Cleanliness, amenities, property conditions & facilities
very near the city centre. new and clean hotel. with free indoor onsen. it was raining and there were lotsa free umbrella to use. park parking available.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jules

Liked: Cleanliness, amenities, property conditions & facilities
Brand new spacious room, perfect location and next to metro station.
Stayed 3 nights in Jun 2025

10/10 Excellent

Esther

Stayed 1 night in May 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - The location was great and the room & staff were great !
Stayed 5 nights in Feb 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Kyuhyung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The pros are that the hotel is located well. The staff was friendly, and the outdoor baths inside and outside the hotel were small but nice. There was no noise, and the beds were comfortable. I know the cons because I have a lot of experience traveling to Japan. However, compared to a room with two twin beds, there was no space to put personal belongings around the hotel sink. Also, the area around the bed was too narrow for one adult to move around. Naturally, there was no room to open the checked bag. Also, there was not enough space to hang winter coats. There was no place to use the coffee pot provided in the hotel room. My husband and I stayed for 7 nights, and the room was supposed to be cleaned twice, but the cleaning schedule was not met, so we ended up getting cleaned only once. I had already talked to the hotel about the unmet schedule, and they apologized and said they would clean the room the next day, but since they did not fix it, I will not talk about it anymore. Also, when you check in at the hotel, you are given a coupon for a free bowl of noodles, but to use it, you have to pay for the table and use it together with a certain amount set by the hotel. If you don't use it, it's over, but if you're going to do that, the hotel should stop advertising the free bowl of noodles and just stop providing it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tuba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it thank you
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is directly in front of Houseisusukino station and so it is easy to get to. The hotel is also near the main susukino area and odori areas with many food options. However, the hotel staff only speak basic english and we experienced difficulties explaining a small issue when we called the front desk. Overall a pleasant stay still.
Stayed 8 nights in Feb 2025

8/10 Good

francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff , rooms are small.
Stayed 6 nights in Feb 2025

10/10 Excellent

Yee Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment
Stayed 3 nights in Feb 2025