Keio Plaza Hotel Sapporo

4.5 star property

Photo gallery for Keio Plaza Hotel Sapporo

Breakfast and lunch served
Property video
Breakfast and lunch served
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
2-1 North 5 West 7,Chuou-ku, Sapporo, Hokkaido, 060-0005
  • Place, Hokkaido University
    ‪5 min walk‬
  • Place, Odori Park
    ‪9 min walk‬
  • Place, Sapporo Clock Tower
    ‪11 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

Premier Single Room

  • Sleeps 1

Premier Large Twin Room

  • Sleeps 2

Comfort Single Room

  • Sleeps 1

Superior Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2

Standard Twin Room

9.8 out of 10
Exceptional
(22 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Non Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Large Twin Room Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 31 sq m
  • Sleeps 6
  • 3 Single Beds

Family Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 6
  • 4 Single Beds

Superior Large Twin Room

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Triple Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Single Beds

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Premier Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Comfort Large Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Premier Large Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds

Premier Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds

Comfort Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Premier Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Premier King Room, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Premier Queen Room

  • Sleeps 2

Premier King Room

  • Sleeps 2

Accessible Room

  • Sleeps 2

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Superior Double Room

  • Sleeps 2

Comfort Queen Room

  • Sleeps 2

Comfort Twin Room

  • Sleeps 2

Comfort Deluxe Twin Room

  • Sleeps 3

Premier Twin Room

  • Sleeps 2

Comfort Double Room, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premier Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

[Plaza Floor] Plaza King (View Bath Suite Style)

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

[Plaza Floor] Plaza Twin (Suite Style)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

[Plaza Floor] Plaza Corner King (Suite Style)

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Standard Single Room

  • Sleeps 1

Superior Twin Room

  • Sleeps 2

Standard Family Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

Superior Large Twin Room

  • Sleeps 2

Superior Triple Room

  • Sleeps 3

Standard Large Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

Comfort Double Room

  • Sleeps 2

Premier Double Room

  • Sleeps 2

Plaza Corner King (suite Style)

  • Sleeps 3

Plaza King (view Bath Suite Style)

  • Sleeps 2

Plaza Twin (suite Style)

  • Sleeps 2

Comfort Quadruple Room

  • Sleeps 4

Premier Quadruple Room

  • Sleeps 4

Comfort Large Twin Room

  • Sleeps 2

Similar properties

About the area

Sapporo

Keio Plaza Hotel Sapporo is centrally located in Sapporo, a 5-minute walk from Hokkaido University and 11 minutes by foot from Odori Park. .This luxury hotel is 0.9 mi (1.4 km) from Sapporo Clock Tower and 1.2 mi (2 km) from Sapporo TV Tower.

What's nearby

  • Hokkaido University - 5 min walk - 0.4 km
  • Sapporo JR Tower - 8 min walk - 0.7 km
  • Odori Park - 9 min walk - 0.8 km
  • Sapporo Clock Tower - 11 min walk - 0.9 km
  • Sapporo TV Tower - 15 min walk - 1.3 km

Getting around

  • Sapporo Station - 4 min walk
  • Nishi-Hatchome Stop - 13 min walk
  • New Chitose Intl. Airport (CTS) - 63 min drive

Restaurants

  • ‪ラーメン二郎 札幌店 - ‬3 min walk
  • ‪六花亭 - ‬3 min walk
  • ‪六花亭 喫茶室 - ‬2 min walk
  • ‪札幌つなぐ横丁 - ‬2 min walk
  • ‪ハムカツ神社 札駅店 - ‬3 min walk

About this property

Keio Plaza Hotel Sapporo

Winter wonderland with restaurant
Keio Plaza Hotel Sapporo offers 486 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 486 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a hair salon, wedding services, and a fireplace in the lobby. You'll be on the slopes in no time with the ski shuttle (surcharge).
Satisfy your appetite for lunch at the hotel's restaurant, Glass Seasons, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Glass Seasons - This buffet restaurant serves breakfast and lunch.
MIYAMA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
YAMANAMI - Onsite fine-dining restaurant. Open daily.
AKIZU - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
CROSS VAULT - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AKIZU
  • CROSS VAULT
  • Glass Seasons
  • MIYAMA
  • YAMANAMI

Things to do

  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (108 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Keio
Keio Hotel
Keio Plaza Hotel Sapporo
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Keio Plaza Hotel Sapporo Hotel
Keio Plaza Hotel Sapporo Sapporo
Keio Plaza Hotel Sapporo Hotel Sapporo

Keio Plaza Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1010 reviews
Rating 8 - Good. 230 out of 1010 reviews
Rating 6 - Okay. 50 out of 1010 reviews
Rating 4 - Poor. 13 out of 1010 reviews
Rating 2 - Terrible. 11 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

TOMOKO

Stayed 2 nights in Nov 2025

10/10 Excellent

Deanna

Stayed 3 nights in Nov 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, great restaurants and lounge, friendly staff and reasonable rate.
Stayed 5 nights in Oct 2025

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the breakfast buffet. I enjoy the selections and the fresh salad and fruit
Stayed 3 nights in Oct 2025

10/10 Excellent

Mabel, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is conveniently located just a few blocks from Sapporo Station—far enough to be quiet and peaceful, yet close enough for easy access to shops and restaurants. I stayed in a standard triple room; while the design was simple and slightly dated, the room itself was very spacious, comfortable, and spotless. I chose the full breakfast option, and it turned out to be an excellent decision. Guests can choose between a set Japanese breakfast on the 22nd floor with a stunning city view or a buffet on the first floor featuring dishes made with local Hokkaido ingredients, blending both Western and Japanese styles. I tried both and was impressed by the freshness, quality, and variety of the food. The staff were exceptionally friendly and accommodating—they stored my luggage before check-in, greeted me warmly each time I entered or left, and even helped me organize my transportation plans despite their limited English. Overall, I thoroughly enjoyed my stay and would highly recommend this hotel to anyone visiting Sapporo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Judy

Stayed 5 nights in Oct 2025

8/10 Good

Wai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast! Delicious and good variety.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and willing to help someone that doesn’t know Japanese. Hotel room was always neat and stocked on things that were offered and used. It’s right by the Sapporo station and malls. Not too far from the famous Tanukikoji Shopping Street. They also have a 7-eleven across the street as well!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert, Clearwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the bathroom was Japanese in style and that breakfast was small portions so that you could almost everything. Everyone on staff was kind and helpful. A wonderful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great service at check in they are ready to help even when it rains saw the luggage wet they even wipe the luggage for us and help us get around always willing to help and thoughtful. hotel room is extra clean and spacious. location is perfect close to sapparo station.
Stayed 5 nights in Oct 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally courteous staff assisted us with our needs. We liked the hotel being a 5 minute walk to Sapporo station, and we also took an advantage of guest parking on site for daily fee. We enjoyed a double bed room which was very spacious. The breakfast buffet was one of the best we had during our Japan vacation.
Stayed 1 night in Oct 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is only a few blocks to the train station and underground shopping and dining. It is very convenient.
Stayed 7 nights in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
The Breakfast was amazing. Lots of choices and really good quality.
Stayed 2 nights in Jul 2025

6/10 Okay

larry, Boston

Travelled with family
Liked: Cleanliness, amenities
Solid service all around. Staff seem to prefer serving more local clients (Japanese speaking citizens). If you do not call it racism at least it was blatant favoritism.
Stayed 8 nights in Sep 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they upgraded me with no extra cost because of the room I reserved was sold out.
Stayed 1 night in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, room comfort
Good location and easy access from Sapporo train station
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Great service, great location, breakfast just ok , lacks variety, no towel racks in the restroom, no international tv , rooms and property in great shape WiFi good
Stayed 3 nights in Sep 2025

8/10 Good

YU TSAI

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is near Hokkaido Station
Stayed 3 nights in Aug 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very near the sapporo station and many places to dine and see
Stayed 5 nights in Aug 2025

8/10 Good

SEO YOUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

8/10 Good

Tezen

Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025