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Mercure Sapporo

4.0 star property

Photo gallery for Mercure Sapporo

Exterior
Breakfast, lunch, dinner served; French cuisine
Interior
Superior Triple Room, 3 Single Beds, Non Smoking
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064 0804
  • Place, Tanukikoji Shopping Street
    ‪2 min walk‬
  • Place, Susukino Street
    ‪2 min walk‬
  • Place, Nijo Market
    ‪5 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪58 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Twin Room, 2 Single Beds, Non Smoking

Privilege, Twin Room, 2 Single Beds, Non Smoking

Privilege, Twin Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room, 3 Single Beds, Non Smoking

Superior Triple Room, 3 Single Beds, Non Smoking

Superior Triple Room, 3 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus)

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Similar properties

Exterior
SAPPORO HOTEL by GRANBELL
Higashi
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 580 reviews
The price is NZ$122
26 Apr - 27 Apr
SAPPORO HOTEL by GRANBELL

About the area

Sapporo

With a stay at Mercure Sapporo in Sapporo (Sapporo City Centre), you'll be within a 5-minute walk of Tanukikoji Shopping Street and Nijo Market. .This hotel is 1 mi (1.7 km) from Odori Park and 4.4 mi (7 km) from Sapporo Dome.

What's nearby

  • Tanukikoji Shopping Street - 2 min walk - 0.2 km
  • Susukino Street - 2 min walk - 0.2 km
  • Nijo Market - 5 min walk - 0.4 km
  • Sapporo TV Tower - 8 min walk - 0.7 km
  • Odori Park - 15 min walk - 1.3 km

Getting around

  • Hosui-Susukino Station - 2 min walk
  • Sapporo Station - 14 min walk
  • New Chitose Intl. Airport (CTS) - 60 min drive

Restaurants

  • ‪夜パフェ専門店 パフェテリア パル - ‬1 min walk
  • ‪町のすし家 四季花まる - ‬1 min walk
  • ‪レストラン ボルドー Bordeaux - ‬1 min walk
  • ‪自家焙煎らーめん とみの屋 - ‬1 min walk
  • ‪札幌 かに家 札幌本店 - ‬1 min walk

About this property

Mercure Sapporo

Mercure Sapporo offers 285 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 285 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom.
Enjoy a satisfying meal at Bordeaux serving guests of Mercure Sapporo. Buffet breakfasts are available daily from 6:00 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Bordeaux - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 2,000 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 3,000 per person
  • A restaurant

Restaurants on site

  • Bordeaux

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Nearby parking fee: JPY 2000 per night (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Sapporo
Mercure Sapporo
Sapporo Mercure Hotel
Mercure Sapporo Hotel
Mercure Hotel Sapporo
Mercure Sapporo Sapporo
Mercure Sapporo Hotel Sapporo

Mercure Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittany

Great room and staff
Stayed 1 night in Jan 2026

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and room was large and very clean. Higher floors offer great Mountain View’s
Stayed 1 night in Jan 2026

8/10 Good

Vipul

Stayed 4 nights in Jan 2026

8/10 Good

Elaine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I hope the bathroom can be cleaned thoroughly. The stopper on the bathtub was not working properly. Hopefully, the Breakfast will change in a daily basis for some dishes.
Stayed 2 nights in Dec 2025

6/10 Okay

Elaine

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The cleanliness needs improvement. The sink is dirty, it’s disappointing. Also, there was urine smell in the toilet when we checked in to the hotel. When trying to call the customer service, it was unreachable.
Stayed 2 nights in Dec 2025

6/10 Okay

Joan

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staffs are nice. Clean room just a little bit small, great location
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond Alphonse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had 5 nights at the hotel and everything was great! Compliments to the very helpful and responsive staff!!! They made our stay even more comfortable! This is our 2nd stay are Mercure.
Stayed 5 nights in Nov 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great coffee in the lobby and fantastic location
Stayed 6 nights in Sep 2025

10/10 Excellent

Ark, irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in the heart of Susukino. There are two subway stations close by, each within a 5min walking distance. There are plenty of dining options and shops and shōtengai close by. The staff were extremely friendly and helpful. The hotel lobby also had an espresso machine for the guests that need a shot or boost after a long day. Overall, my family and I would definitely be back the next time we visit Sapporo.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Everyone was kind, friendly and welcoming. Breakfast buffet was great with many food options. Hotel gym was standard, but a nice use during my vacation. Room was clean and super spacious. Overall great service.
Stayed 7 nights in Aug 2025

8/10 Good

Priyanka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area if trip with friends

Should be providing basic facility of water and coffee in rooms even if the tap water is drinkable.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Mia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, comfortable and quite spacious for Japan rooms. My family enjoyed using the gym for early morning workouts and our friends made good us of the hotel washing machines. Having a separate elevator to get to the lobby and the hotel rooms was at times bothersome, since it took longer, but I appreciated the safety and protection for hotel guests. The hotel location was convenient—close to subway, lots of shopping and assorted eateries available in walking distance!
Stayed 5 nights in Jul 2025

10/10 Excellent

Masao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Ning

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel location was great and so was the staff. However, there was a horrible smell on the blanket that even after sheets/duvet were changed, the smell remained and kept me up all night.
Stayed 3 nights in Jul 2025

8/10 Good

Erlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

TRINH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, easy access to shop, dining and bus airport transfer which is only 3 minutes walking from hotel to bus station. Joanita is the best receptionist in Japan that I met. He is so helpful and friendly. I would go back to this hotel if i travel to Hokkaido next time
Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Travelled with group
Stayed 4 nights in Jun 2025

8/10 Good

Anne

Travelled with family
Liked: Amenities
Size of room is good, may be better if there’s more storage space, overall in terms of location and convenience is great
Stayed 4 nights in Jun 2025

8/10 Good

Meca, Singapore

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Near station, room is big, bed is big enough and comfy, aircon is ok, breakfast is ok though i prefer a Japanese hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay in Sapporo. It is right in the middle of the restaurant and nightlife scene in town, with many choices on what to eat and do. It’s also right on a subway line two stops from the main JR Rail Station. The rooms were clean, quiet, and comfortable. The provided breakfast was good, but not outstanding. The staff were uniformly pleasant. It offers great value for the money. We would stay here again for sure.
Stayed 2 nights in Jun 2025

4/10 Poor

laureen

Travelled with family
Disliked: Amenities, property conditions & facilities
Good breakfast and services
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very helpful.
Stayed 4 nights in May 2025