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Queen's Hotel Chitose

3.0 star property

Photo gallery for Queen's Hotel Chitose

Restaurant
Lobby
Dining
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View map
5-6-1, Saiwai-cho, Chitose, Hokkaido, 066-0063
  • Place, Aoba Park
    ‪11 min walk‬
  • Place, Chitose Salmon Aquarium
    ‪16 min walk‬
  • Place, Chitose Inter Golf Club
    ‪3 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪9 min drive‬

Room options

View all photos for Twin Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room for 2 people, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Small Double Room for Double Occupancy, Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Small Double Room for Double Occupancy, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Small Double Room for Double Occupancy, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Small Double Room for Double Occupancy, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Double Room for 2 people, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Double Room for 2 people , Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Queen Double Room for 2 people , Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room for 2 people, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room for 2 people, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Chitose

Located in Chitose, Queen's Hotel Chitose is within a 5-minute drive of Aoba Park and Chitose Salmon Aquarium. .This hotel is 21.4 mi (34.5 km) from Sapporo Dome and 16.4 mi (26.5 km) from Lake Shikotsu.

What's nearby

  • Aoba Park - 11 min walk - 1.0 km
  • Chitose Salmon Aquarium - 16 min walk - 1.3 km
  • Chitose Inter Golf Club - 3 min drive - 2.4 km
  • Lake Shikotsu - 32 min drive - 31.4 km
  • Odori Park - 53 min drive - 46.1 km

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 7 min walk
  • New Chitose Intl. Airport (CTS) - 11 min drive

Restaurants

  • ‪海老天 - ‬2 min walk
  • ‪サイゼリヤ - ‬5 min walk
  • ‪もりもと千歳本店 - ‬5 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪餃子の王将 - ‬6 min walk

About this property

Queen's Hotel Chitose

Queen's Hotel Chitose offers 153 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Chitose hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.
Make yourself at home in one of the 153 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and a vending machine.
At Queen's Hotel Chitose, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Queen's Hotel Chitose has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • Kitchen Gorilla

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1100 for adults and JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Queen's Chitose
Queen's
Queen's Hotel Chitose Hotel
Queen's Hotel Chitose Chitose
Queen's Hotel Chitose Hotel Chitose

Queen's Hotel Chitose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 325 out of 642 reviews
Rating 8 - Good. 257 out of 642 reviews
Rating 6 - Okay. 46 out of 642 reviews
Rating 4 - Poor. 10 out of 642 reviews
Rating 2 - Terrible. 4 out of 642 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities
Staff are very polite and helpful. Very nice hotel, Hard walk in snow with luggage from Chitose train station to the hotel but that’s winter in Japan. Room is small but adequate. Hotel Onsen is also small but clean and refreshing. Not bad place to stay.
Stayed 1 night in Feb 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Room as advertised and nice. Everyone helpful. Great to have an onsen in the hotel.
Stayed 1 night in Feb 2026

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Great stay for a stop over in chitose.
Stayed 1 night in Feb 2026

8/10 Good

Katie

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and kind. They spoke English well.
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

10/10 Excellent

Daanish

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well however the room was a bit too hot due to central air conditioning.
Stayed 3 nights in Dec 2025

4/10 Poor

Christine

Stayed 1 night in Dec 2025

6/10 Okay

Feng Ling

Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The Room was in excellent condition. The staff were all very friendly. I did not have the breakfast. No problems with the AC.
Stayed 1 night in Oct 2025

6/10 Okay

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms. Sufficient for a limited stay only. No room to put out suitcases
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel came with a welcome drink at the restaurant attaching to the hotel. Small room but all amenities are available to stay comfortable. I enjoyed the hot spring.
Stayed 1 night in May 2025

10/10 Excellent

Thanyawan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
รร ใกล้สนามบินแค่10นาที รร มีบริการรถตู้รับส่งด้วย แต่ต้องจองล่วงหน้า รอบแรกคือ 6.25am เหมาะกับคนบินกลับไทยเช้าของการบินไทย พนักงานบริการกลางๆ แต่คุณลุงขับรถตู้ส่งสนามบินบริการดี ใจดีมากๆ ส่วนห้องรรไม่ได้กว้างมาก ห้องสะอาดดี รร เดินไปjr ได้ และ มีห้างอิออนเดิน10นาที มีออนเซ็นด้วยในรร ใต้รร มีร้านอาหารญี่ปุ่นเหมาะกับคนขี้เกียจเดินหาร้านอาหาร ราคากลางๆ รสชาติโอเค
Stayed 1 night in May 2025

10/10 Excellent

SING

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Toshiko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke excellent English and breakfast was absolutely delicious!
Stayed 1 night in Feb 2025

8/10 Good

Morgan

Stayed 1 night in Jan 2025

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the onsen and free airport shuttle service
Stayed 1 night in Jan 2025

10/10 Excellent

Orlean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel and its amenities.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 1 night in Dec 2024

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Walking distance from JR chitose station. Not much food stores still open after 8pm. Settled for cup of noodles for dinner
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shaul

Stayed 1 night in Sep 2024