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Sapporo Grand Hotel

4.0 star property

Photo gallery for Sapporo Grand Hotel

4 restaurants, breakfast, lunch, dinner served; French cuisine
Hallway
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
4 restaurants, breakfast, lunch, dinner served; French cuisine
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View map
Nishi 4-chome 1-jo Kita Chuo-ku, Sapporo, Hokkaido, 060-0001
  • Place, Sapporo Clock Tower
    ‪5 min walk‬
  • Place, Odori Park
    ‪8 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪8 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for [JULY,2025 Renewal]Superior Twin Room, Non Smoking (Main Building)

[JULY,2025 Renewal]Superior Twin Room, Non Smoking (Main Building)

[JULY,2025 Renewal]Superior Twin Room, Non Smoking (Main Building)

7.8 out of 10
Good
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking, East Building

Down duvets, individually furnished, blackout curtains, free WiFi

Comfort Double Room, Non Smoking, East Building

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Large Hollywood Twin Room - Non Smoking, East Building

Down duvets, individually furnished, blackout curtains, free WiFi

Comfort Large Hollywood Twin Room - Non Smoking, East Building

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Grand in Grand] Double Room/lounge access, Non Smoking

[Grand in Grand] Double Room/lounge access, Non Smoking

[Grand in Grand] Double Room/lounge access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Grand in Grand] Deluxe Double Room/lounge access, Non Smoking

[Grand in Grand] Deluxe Double Room/lounge access, Non Smoking

[Grand in Grand] Deluxe Double Room/lounge access, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Grand in Grand] Deluxe Twin Room/lounge access, Non Smoking

[Grand in Grand] Deluxe Twin Room/lounge access, Non Smoking

[Grand in Grand] Deluxe Twin Room/lounge access, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Deluxe Twin Room -Non Smoking, East Building

Down duvets, individually furnished, blackout curtains, free WiFi

Corner Deluxe Twin Room -Non Smoking, East Building

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room with Tatami Non-smoking, East Building

Down duvets, individually furnished, blackout curtains, free WiFi

Twin Room with Tatami Non-smoking, East Building

  • 62 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Luxury Double Room : Non-smoking, East Building

Luxury Double Room : Non-smoking, East Building

Luxury Double Room : Non-smoking, East Building

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room : Non-smoking, East Building

Down duvets, individually furnished, blackout curtains, free WiFi

Connecting Room : Non-smoking, East Building

8.6 out of 10
Excellent
(4 reviews)
  • 70 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Deluxe Twin Room-Non Smoking, East Building

Deluxe Twin Room-Non Smoking, East Building

Deluxe Twin Room-Non Smoking, East Building

9.0 out of 10
Wonderful
(12 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin Room, Non Smoking, East Building

Down duvets, individually furnished, blackout curtains, free WiFi

Large Twin Room, Non Smoking, East Building

9.0 out of 10
Wonderful
(21 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner King Double Room-Non Smoking, East Building

Corner King Double Room-Non Smoking, East Building

Corner King Double Room-Non Smoking, East Building

9.8 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [Grand in Grand] Presidential Suite Room/lounge access, Non Smoking

[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking

[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking

  • 162 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [JULY,2025 Renewal]Superior Double Room, Non Smoking (Main Building)

[JULY,2025 Renewal]Superior Double Room, Non Smoking (Main Building)

[JULY,2025 Renewal]Superior Double Room, Non Smoking (Main Building)

8.4 out of 10
Very good
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of House, Twin Room - Non Smoking

Down duvets, individually furnished, blackout curtains, free WiFi

Run of House, Twin Room - Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House, Twin with extra bed, Non Smoking

Down duvets, individually furnished, blackout curtains, free WiFi

Run of House, Twin with extra bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Run of House, Double Room - Non Smoking

Run of House, Double Room - Non Smoking

Run of House, Double Room - Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of House, Single Room - Non Smoking

Run of House, Single Room - Non Smoking

Run of House, Single Room - Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Non Smoking, Annex Building

Triple Room, Non Smoking, Annex Building

Triple Room, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Non Smoking, Annex Building

Quadruple Room, Non Smoking, Annex Building

Quadruple Room, Non Smoking, Annex Building

8.4 out of 10
Very good
(7 reviews)
  • 53 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for [JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

8.6 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Grand in Grand] Junior Suite (Twin Bed)/lounge access, Non Smoking

[Grand in Grand] Junior Suite (Twin Bed)/lounge access, Non Smoking

[Grand in Grand] Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 67 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Grand in Grand] Junior Suite (Double Bed)/lounge access, Non Smoking

[Grand in Grand] Junior Suite (Double Bed)/lounge access, Non Smoking

[Grand in Grand] Junior Suite (Double Bed)/lounge access, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, 1 King Bed, Non Smoking

Down duvets, individually furnished, blackout curtains, free WiFi

Premier Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Floor Deluxe Double Room/lounge access, Non Smoking

Executive Floor Deluxe Double Room/lounge access, Non Smoking

Executive Floor Deluxe Double Room/lounge access, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Floor Double Room/lounge access, Non Smoking

Down duvets, individually furnished, blackout curtains, free WiFi

Executive Floor Double Room/lounge access, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Hollywood Twin Room/lounge access, Non Smoking

Executive Floor Hollywood Twin Room/lounge access, Non Smoking

Executive Floor Hollywood Twin Room/lounge access, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Floor Junior Suite (Twin Bed)/lounge access, Non Smoking

Executive Floor Junior Suite (Twin Bed)/lounge access, Non Smoking

Executive Floor Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Floor Large Hollywood Twin Room/lounge access, Non Smoking

Down duvets, individually furnished, blackout curtains, free WiFi

Executive Floor Large Hollywood Twin Room/lounge access, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Floor Large Twin Room/lounge access, Non Smoking

Executive Floor Large Twin Room/lounge access, Non Smoking

Executive Floor Large Twin Room/lounge access, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Floor Premier Double 1 King/lounge access, Non Smoking

Down duvets, individually furnished, blackout curtains, free WiFi

Executive Floor Premier Double 1 King/lounge access, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Floor Suite Room(Twin Bed)/lounge access, Non Smoking

Executive Floor Suite Room(Twin Bed)/lounge access, Non Smoking

Executive Floor Suite Room(Twin Bed)/lounge access, Non Smoking

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [JULY,2025 Renewal]Double Room, Non Smoking (Small, Main Building)

[JULY,2025 Renewal]Double Room, Non Smoking (Small, Main Building)

[JULY,2025 Renewal]Double Room, Non Smoking (Small, Main Building)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [JULY,2025 Renewal]Superior Twin Room (3 people, Main Building)

[JULY,2025 Renewal]Superior Twin Room (3 people, Main Building)

[JULY,2025 Renewal]Superior Twin Room (3 people, Main Building)

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Sapporo

Sapporo Grand Hotel is centrally located in Sapporo, a 4-minute walk from Sapporo Clock Tower and 7 minutes by foot from Tanukikoji Shopping Street. .This hotel is 0.4 mi (0.7 km) from Odori Park and 0.6 mi (0.9 km) from Sapporo TV Tower.

What's nearby

  • Sapporo Clock Tower - 5 min walk - 0.4 km
  • Sapporo TV Tower - 7 min walk - 0.7 km
  • Odori Park - 8 min walk - 0.7 km
  • Tanukikoji Shopping Street - 8 min walk - 0.7 km
  • Hokkaido University - 11 min walk - 1.0 km

Getting around

  • Sapporo Station - 5 min walk
  • Nishi-Yon-Chome Stop - 6 min walk
  • New Chitose Intl. Airport (CTS) - 56 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪布袋 - ‬3 min walk
  • ‪味の時計台 駅前通り総本店 - ‬3 min walk
  • ‪山頭火 札幌北1条チカホ店 - ‬2 min walk
  • ‪しゃば蔵 - ‬2 min walk

About this property

Sapporo Grand Hotel

Hotel with 4 restaurants, 8-minute walk to Odori Park
Sapporo Grand Hotel offers 494 accommodations with complimentary bottled water and slippers. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 494 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features a hair salon, wedding services, and a ballroom.
Enjoy French cuisine at NORTHERN TERRACE DINER, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
NORTHERN TERRACE DINER - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
KOKAKU (Chinese Dining) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Waraku (Garden Dining) - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
BIG JUG (Hokkaido Dining) - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.
OLD SALOON (Lounge & Bar) - This bar specializes in French cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,500 per night; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 3,800 for adults and JPY 1,800 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • BIG JUG (Hokkaido Dining)
  • KOKAKU (Chinese Dining)
  • NORTHERN TERRACE DINER
  • OLD SALOON (Lounge & Bar)
  • Waraku (Garden Dining)

Things to do

  • Art gallery
  • Shopping

Family friendly

  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 16 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1934
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 3800 for adults and JPY 1800 for children
  • Covered self parking fee: JPY 2500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sapporo Grand
Sapporo Grand Hotel
Sapporo Grand Hotel Hotel
Sapporo Grand Hotel Sapporo
Sapporo Grand Hotel Hotel Sapporo

Sapporo Grand Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1074 out of 1685 reviews
Rating 8 - Good. 456 out of 1685 reviews
Rating 6 - Okay. 108 out of 1685 reviews
Rating 4 - Poor. 29 out of 1685 reviews
Rating 2 - Terrible. 18 out of 1685 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. The hotel was well located and the service was impeccable. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything within walking distance, bus stop right in front of the hotel Room is superb; quiet, clean, modern and new Staffs are friendly and helpful Cost is inexpensive for this quality If you are traveling to Sapporo, book this one!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved all the breakfast options and the bakery right on site. We really enjoyed our massages in our room. She adjusted my grandsons hip and released pressure in my ears. Absolutely marvelous!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Duane, Aiea

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT, GREAT LOCATION
Stayed 6 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Penny Hideko

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was pleasant the staff went out of their way to help us.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ronald

Stayed 1 night in Jul 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and convenience. Friendly staff, decent room. Very good breakfast buffets.
Stayed 5 nights in Jul 2025

10/10 Excellent

Yukako

Stayed 2 nights in Jul 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The size of our room was the biggest surprise…it was huge! My family of four was able to spread out and relax in comfort! Staff was top notch! The location was convenient to the train station and shopping. I’d stay there again in a heartbeat!
Spacious rooms for family to share. There’s a separate bath and additional sink area too.
Stayed 1 night in Jun 2025

10/10 Excellent

Ryoko

Stayed 1 night in Jun 2025

10/10 Excellent

Lance A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Lance A.

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel

Our stay at the Sapporo Grand Hotel was outstanding. We and our friends enjoyed the rooms, staff service and meals. We will definitely come back in the future.
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The room was clean and spacious. It had a great view of the city. We especially enjoyed the breakfast and the reception of the staff.
Stayed 2 nights in May 2025

10/10 Excellent

Kori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. My second time there. Great service.
Stayed 3 nights in May 2025

10/10 Excellent

Yi

Stayed 1 night in Jun 2025

4/10 Poor

serol

Stayed 2 nights in May 2025

10/10 Excellent

Gregory, Pembroke Pines

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel 3 blocks from the train station but right on the underground so you could walk above or below grade there or taxi. In the heart of the city, right by the shopping and close to the bars. But not too close.
Stayed 2 nights in May 2025

10/10 Excellent

HUNG, seabrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property, big room
Stayed 3 nights in May 2025

8/10 Good

Craig, Boise

Stayed 2 nights in May 2025

8/10 Good

Craig, Boise

Stayed 1 night in May 2025

8/10 Good

Myung, Mill Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities
In spite of a 4 star hotel reception from the entry to checkin, the room I checked was smelly, dark, and archaic, which was still clean and spacious though, reminded me of a motel room somewhere in US midwest city. They definitely need a renovation.
Stayed 2 nights in May 2025

6/10 Okay

George

Travelled with family
Old hotel. Staff not so helpful
Stayed 2 nights in Mar 2025

6/10 Okay

Donald

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Carpet was stained, thread bare and old. Bathroom smelled moldy, toilet wand was moldy. Bed was very, very firm. Pillows were unusual. Rooms need renovation. Housekeeping was attentive. Convenient to JR train station and Metro.
Stayed 2 nights in Apr 2025