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Unwind Hotel & Bar Otaru

3.0 star property

Photo gallery for Unwind Hotel & Bar Otaru

Exterior
Reception
Breakfast and dinner served
Down duvets, in-room safe, blackout curtains, iron/ironing board
Down duvets, in-room safe, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room

Explore the area

View map
1 Chome-8-25 Ironai, Otaru, Hokkaido, 0470031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪2 min walk‬
  • Place, Otaru Music Box Museum
    ‪14 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪55 min drive‬

Room options

View all photos for Unwind Loft

Down duvets, in-room safe, blackout curtains, iron/ironing board

Unwind Loft

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Superior King Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Double

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

Bar (on property)
Granbell Hotel Otaru
Otaru
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
4.4 out of 5, Excellent, 92 reviews
The price is NZ$134
1 June - 2 June
Granbell Hotel Otaru

About the area

Otaru

Unwind Hotel & Bar Otaru is in the heart of Otaru, within a 5-minute walk of Otaru Art Village and Otaru Canal. .This hotel is 0.1 mi (0.2 km) from Nichigin-dōri and 0.1 mi (0.2 km) from Sakaimachi Street.

What's nearby

  • Otaru Canal - 1 min walk - 0.2 km
  • Sakaimachi Street - 2 min walk - 0.2 km
  • Otaru City General Museum Ungakan - 5 min walk - 0.4 km
  • Suitengu - 8 min walk - 0.7 km
  • Otaru Music Box Museum - 14 min walk - 1.2 km

Getting around

  • Otaru Station - 9 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 49 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬7 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬7 min walk
  • ‪ポプラファーム 小樽店 - ‬2 min walk
  • ‪IL ONAI - ‬5 min walk

About this property

Unwind Hotel & Bar Otaru

Unwind Hotel & Bar Otaru offers 36 accommodations with safes and complimentary bottled water. Beds feature down comforters. This Otaru hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and shopping on site. Additional features at this hotel include wedding services and a fireplace in the lobby.
Satisfy your appetite for dinner at THE BALL, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
THE BALL - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
BAR IGNIS - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • BAR IGNIS
  • THE BALL

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Dinner is not included in the Half Board rate plan for children age 5 and younger. Dinner is available on request for JPY 1,650 per child, per day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

UNWIND BAR OTARU

UNWIND HOTEL & BAR OTARU Hotel

UNWIND HOTEL & BAR OTARU Otaru

UNWIND HOTEL & BAR OTARU Hotel Otaru

Unwind Hotel & Bar Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 436 out of 633 reviews
Rating 8 - Good. 146 out of 633 reviews
Rating 6 - Okay. 30 out of 633 reviews
Rating 4 - Poor. 11 out of 633 reviews
Rating 2 - Terrible. 10 out of 633 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandro

Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The staff was supurb. And Jintaro, at the hotel bar, was the best bartender/cocktail artist I've ever had the pleasure of being served by.
Stayed 1 night in Feb 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed room. Excellent dinning experience!
Stayed 1 night in Feb 2026

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
This is a really nice place. The building itself is architecturally wonderful.n As soon as you walk in there a calm vibe and the staff are really helpful and so nice. And that calmness permeates into their rooms. The room was clean, nice bed and the shower tub was a decent size. I highly recommend this place if you're in Otaru.
Stayed 1 night in Feb 2026

10/10 Excellent

Hong

Ambience
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 3 nights in Jan 2026

8/10 Good

Tal, San Carlos

Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5. Super nice staff! Very friendly and serviceminded. Free wine tasting in the afternoon. A big selection of signature coctails. Breakfast was luxurious. The restaurant had great food at a reasonable price. The rooms was cosy. The hotel building is historic and renovated with care.
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely art deco style building, extremely helpful staff, free drinks from 5 till 6:30, amazing breakfast and clean comfy rooms made for an amazing stay.
Overnight snowfall
Cosy bar
Delicious breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

John Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel design was good. Free wine service was a nice touch. Breakfast was yum.
Stayed 1 night in Dec 2025

10/10 Excellent

Wanlong

Liked: Cleanliness, staff & service, amenities
Very good staff and breakfast, with nice atmosphere around the hotel. Room is slightly on the smaller side with large luggages
Stayed 1 night in Dec 2025

10/10 Excellent

Su Lynn Sabrina

Liked: Cleanliness, property conditions & facilities
Nice breakfast high tea style. Staff were very helpful. Stayed in the loft room for a family of 5. The loft was half height which was fun for the kids. Overall the room space was a bit tight but sufficient. Washing machine and dryers were pay per use.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

6/10 Okay

yongdon

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Hyunjung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location to the Canal , LeTao and shopping Their breakfast was the highlight!
Stayed 1 night in Dec 2025

6/10 Okay

SELA

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great experience with Unwind. I like the design of the hotel. Room is clean and well designed whereby I found everything I need. The hotel also offers free wine tasting everyday so please don't miss it if staying with the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's a lot to like about the Unwind Hotel. The location is excellent as is the overall decor and atmosphere of the hotel. The service was prompt and very friendly. Even though we don't speak Japanese there were no problems. The restaurant was fantastic. In particular the breakfast that came with our room was like nothing I've experienced before. A variety of small dishes that were delicious. The free wine happy hour in the bar was a nice bonus. The room was a bit small, but that was expected and not unusual for Japan. The shower was one of the best I've encountered in Japan.
Stayed 2 nights in Oct 2025

10/10 Excellent

jang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Jul 2025

10/10 Excellent

Janelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice place to stay. I enjoyed the breakfast buffet. Free laundry room was convenient!
Stayed 1 night in Jun 2025

10/10 Excellent

Harlan

Stayed 1 night in Jul 2025

8/10 Good

YOOSIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025