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This is a very beautiful hotel. Very high class definitely a 5* Clean and well maintained. Staff are not very good at communicating with each other. I enquired about a breakfast, didn’t end up having it then they tried to charge me for it. Saying I signed for it, I didn’t took them 48 hrs to look into this and they said they would call me to let me know They didn’t I had to keep going back to reception to ask. Then there’s the €100 a night deposit they ask for either in cash ( their own currency) or credit card I guess to make sure you’re not using the mini bar and breaking anything. To get this back you have to have a member of staff check the room before they allow you to check out ! The biggest problem I had was the fact I booked the Izmir Swiss otel for the outside grounds. Izmir doesn’t have any other otel with an outside pool with garden No where on their site does it state or through any other booking partner that the hotel grounds, reception and pool where under construction. I booked this hotel for the pool and when I asked all they could say was yes it’s not ready yet to use. Well I know that because I could hear workman digging up the grounds from my balcony window ! The vibe here is also off, maybe it’s ok if your face fits and you pull up in a flash car but myself and my daughter didn’t really feel welcome. Only really genuine nice person here was the room cleaner lovely lady called Özul Nothing was too much trouble for her. Definitely wouldn’t stay again

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I want say its a four star hotel, more like a three star hotel.

Breakfast menu was good, cleaning good and staffs was good.

Recommend this hotel! We had a great stay here. Stayed for one night while on a bike tour. Hotel looks and feels brand new. Hotel manager - didn’t catch her name - is super friendly and welcoming. The rooms are spacious, clean, and have comfortable beds. The bathrooms are great. All amenities you need. We didn’t eat at the hotel but the breakfast smelled good. Location is also good - easy walking distance to supermarkets, restaurants and the marina area. Great spot, great management. Thank you!

Lovely place in tangerine groove. We were very happy with everything! Breakfast homemade from local stuff. 5 minute drive from beaches.