See all properties
Save

La Cheneaudiere - Hôtel Spa - Relais & Châteaux

5.0 star property

Photo gallery for La Cheneaudiere - Hôtel Spa - Relais & Châteaux

Top Suites with hot tub | Jetted tub
Property video
Exterior
Luxury Suite (Marcel)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Gym
  • Pet-friendly

Explore the area

Map
3 Rue Du Vieux Moulin, Colroy-la-Roche, Bas-Rhin, 67420
  • Le Champ du Feu Ski Resort
    ‪17 min drive‬
  • KL-Natzweiler Museum
    ‪21 min drive‬
  • Château du Haut-Kœnigsbourg
    ‪40 min drive‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪55 min drive‬

Similar properties

Couples treatment room(s), sauna, steam room, Turkish bath/hammam

5 Terres Hotel & Spa - MGallery Collection

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (134)
The price is NZ$517
for 1 room
includes taxes & fees
29 Jun - 30 Jun
5 Terres Hotel & Spa - MGallery Collection

About the area

Colroy-la-Roche

With a stay at La Cheneaudiere - Hôtel Spa - Relais & Châteaux in Colroy-la-Roche, you'll be 5 mi (8 km) from Oberlin Museum and 5.5 mi (8.9 km) from Le Champ du Feu Ski Resort. .This family-friendly hotel is 8.8 mi (14.2 km) from Alsace-Moselle Memorial and 11.5 mi (18.5 km) from KL-Natzweiler Museum.

What's nearby

  • Le Champ du Feu Ski Resort - 17 min drive - 15.5 km
  • Alsace Adventure Park - 17 min drive - 17.9 km
  • Alsace-Moselle Memorial - 20 min drive - 16.5 km
  • KL-Natzweiler Museum - 21 min drive - 18.1 km
  • Château du Haut-Kœnigsbourg - 40 min drive - 37.1 km

Getting around

  • Saulxures Station - 9 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 55 min drive

Restaurants

  • ‪Hostellerie la Cheneaudière - ‬1 min walk
  • ‪Le Champ du Feu - ‬22 min drive
  • ‪Restaurant de la Gare - ‬7 min drive
  • ‪Auberge du Climont - ‬3 min drive
  • ‪Auberge du Pont des Bas - ‬8 min drive

About this property

La Cheneaudiere - Hôtel Spa - Relais & Châteaux

Luxury hotel with 2 restaurants and 3 outdoor pools
La Cheneaudiere - Hôtel Spa - Relais & Châteaux offers 38 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 35-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools, 2 indoor swimming pools, and 3 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and espresso makers. 35-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Restaurant Le Feuillage, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Restaurant Le Feuillage - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.
Restaurant Le Chêne - This restaurant serves dinner only. Open daily.
Le Calixte - This cocktail bar serves breakfast and lunch. Open daily.
Bar du Spa - Onsite Champagne bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 28 for adults and EUR 14 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Bar du Spa
  • Le Calixte
  • Restaurant Le Chêne
  • Restaurant Le Feuillage

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Infinity pool
  • Mountain biking
  • Natural pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • 3 outdoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • Fenced pool
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch LCD TV with cable/satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night
Cribs (infant beds) are available for EUR 50 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 50 per night
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Guests under 15 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hostellerie Cheneaudiere
Hostellerie Cheneaudiere Colroy-la-Roche
Hostellerie Cheneaudiere Hotel
Hostellerie Cheneaudiere Hotel Colroy-la-Roche
Hostellerie Cheneaudière Hotel Colroy-la-Roche
Hostellerie Cheneaudière Hotel
Hostellerie Cheneaudière Colroy-la-Roche
Hostellerie Cheneaudière
Cheneaudiere Relais & Chateaux
Hostellerie La Cheneaudière Spa
La Cheneaudiere Hôtel Spa Relais Châteaux
La Cheneaudière Hôtel Spa 5* Relais Châteaux
La Cheneaudiere - Hôtel Spa - Relais & Châteaux Hotel
La Cheneaudiere - Hôtel Spa - Relais & Châteaux Colroy-la-Roche

La Cheneaudiere - Hôtel Spa - Relais & Châteaux Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Stayed 1 night in Sep 2024

8/10 Good

Alka

Liked: Amenities
Very nice spa
Stayed 3 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Wonderful hotel, beautiful décor and fabulous food, can't recommend enough!
Stayed 1 night in Jun 2018

10/10 Excellent

Jane, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spa hotel in very peaceful location.

All staff were so very friendly and helpful, wanting to ensure we had a wonderful stay. Food was gastronomic, plentiful and delicious, accompanied by great wine. Spa was very relaxing. Very comfortable modern bedroom.

10/10 Excellent

D, N.Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in the forest

Second time here and loved it. The new spa is an excellent addition to what was already a great place to stay. Food is of a very high standard. It is an expensive treat but one you will remember for a very long time.

10/10 Excellent

Tricia, Brisbane, Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful experience

This stay was a delightful experience. We arrived after a long drive and the setting is out of this world. Just loved the gardens and the ambience. Took heaps of photos. A nice touch was the bird song being played during breakfast. Had dinner in the restaurant and the service and food was outstanding. Really enjoyed our time and a nice touch when leaving they gave us a bottle of water and some local jam. Felt more like staying with an old friend.

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour détente

Séjour détente dans un cadre magnifique Spa et hôtel au top Je recommande
Stayed 1 night in Jan 2025

8/10 Good

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA et environnement magnifique. Personnel et cuisinier jeune souriant compétant et au petit soin de la clientèle !! Un 5* proche du niveau « Palace » manque encore le petit plus en terme de satisfaction client!! ( exemples : trouver un « Irish coffee » quand n’existe pas à la carte! Trouver un massage quand tout est full!! Ne pas oublier de servir le client au « Breakfast » en tous cas pas 30 minutes après demande Après quelques ajustements cet établissement aura le niveau « PALACE!! »
Stayed 2 nights in Jan 2025

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Didier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait
Stayed 2 nights in Aug 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Fabrice

Stayed 1 night in Jul 2024

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

François

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel absolument fantastique par sa situation, sa décoration, sa propreté, son personnel et bien sûr son spa! Le petit déjeuner est juste exceptionnel.
Stayed 1 night in May 2024

10/10 Excellent

philipps

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique endroit, cadre extraordinaire, très belle prestations. Dommage pour le tarif de la restauration.
Stayed 1 night in Nov 2023

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très content de notre séjour surtout pour le spa la scéance de massage est à recommander Déçu par la chambre qui était assez exiguë pas au niveau d un 5 étoiles (on se cogne trop souvent la tête...)
Stayed 2 nights in Jun 2023

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness
Nous avons apprécié les repas du petit déjeuner au dîner en passant par le goûter, tout était parfait . Notre chambre était un peu vieillotte mais propre. Nous avons passé deux nuits. Je regrette qu’il n’y ai pas de vraie tasse pour boire un thé/café dans la chambre mais des gobelets en carton. Au niveau du SPA je le trouve un peu vieillissant, les fontaines à eau étaient souvent vides et dépourvues de gobelet. Il n’y a pas de tisanerie.. Le personnel est à revoir car nous avons assisté à une rixe entre deux serveurs au bar qui n’est vraiment pas digne d’un 5 étoiles... Cela a mis tout le monde mal à l’aise. Une responsable est venue s’excuser pour le désagrément.
Stayed 2 nights in Apr 2023

8/10 Good

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle hôtel dans un jolie cadre, néanmoins le prix des chambres n’est pas justifiés , oui Relais et Château, oui restaurant gastronomique, oui chambre luxueuse et confortable mais le prix n’est pas justifiés de plus petit déjeuner servis à partir de 8h et veilleur de nuit à partir de 11h.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Déception d'une adresse qui se dit incontournable

Nous sommes très déçus des prestations qui ne sont pas à la hauteur d'un 5*... Suite au look vieillot, sans terrasse avec un positionnement prix élevé ; Petit déjeuner : espace dédié, choix de l'assortiment, tables, organisation,... Infrastructures & organisation : on sent tout le temps que le but est de faire gonfler la note, cela passe par le bar ! mais... seuls 2 uniques cocktails sont proposés... c'est faible ! SPA ... en avoir fait le tour en moins d'une heure car trop de zones sont privatisées sur supplément... une "piscine" à débordement où il ne faut pas être plus de 2 sinon on est serré... Comme évoqué lors du check-out, le boulevard des leviers d'améliorations est immense !
Stayed 1 night in Jun 2022

10/10 Excellent

Cécile, Bretagne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel nous a fait la surprise de nous faire découvrir leurs nouvelles chambres équipées au top du top. Très bon séjour !
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé pour le ski Accueil chaleureux Chambre et équipements excellents Heureux de notre sejour
Stayed 2 nights in Feb 2019

8/10 Good

Anouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel endroit romantique et service au top.

Superbe endroit, nous avons fait nos 5 ans de mariage et tout s'est très bien passé. Nous avions la chambre "Les cîmes" qui est la plus haute chambre disponible avec ascenseur privé et jacuzzi sur la terrasse. Le directeur de l'hôtel nous a écrit un petit mot et nous avons également eu une surprise pendant le dîner. Le service était parfait, rien à redire. Le seul bémol serait peut-être nos plats principaux qui étaient un peu fades à nos goûts mais sinon tout était très bien.
Stayed 1 night in May 2018