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Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

5.0 star property

Photo gallery for Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Lunch, dinner and brunch served
Property video
Exterior
Executive lounge
Penthouse, 2 Bedrooms | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372
  • Place, Yongsan Electronics Market
    ‪5 min walk‬
  • Place, Shilla I’Park Mall
    ‪8 min walk‬
  • Place, War Memorial of Korea
    ‪5 min drive‬
  • Airport, Seoul (ICN-Incheon Intl.)
    ‪68 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 110 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

9.8 out of 10
Exceptional
(9 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Residence Suite, 3 Bedrooms, 2 King Beds and 2 Single Beds

Premier Residence Suite, 3 Bedrooms, 2 King Beds and 2 Single Beds

Premier Residence Suite, 3 Bedrooms, 2 King Beds and 2 Single Beds

  • 153 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Penthouse, 3 Bedrooms

Premium bedding, down duvets, in-room safe, individually decorated

Penthouse, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds

Premier Suite, 3 Bedrooms, Connecting Rooms

  • Sleeps 7
  • 3 Double Beds

Junior Suite, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

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About the area

Seoul

With a stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan, you'll be centrally located in Seoul, a 8-minute walk from Yongsan Electronics Market and 12 minutes by foot from Shilla I’Park Mall. .This casino hotel is 1.7 mi (2.8 km) from War Memorial of Korea.

What's nearby

  • Yongsan Electronics Market - 5 min walk - 0.5 km
  • Shilla I’Park Mall - 8 min walk - 0.7 km
  • War Memorial of Korea - 5 min drive - 1.7 km
  • National Museum of Korea - 6 min drive - 2.0 km
  • U.S. Army Garrison Yongsan - 6 min drive - 2.3 km

Getting around

  • Sinyongsan Station - 12 min walk
  • Seoul Station - 13 min drive
  • Incheon Intl. Airport (ICN) - 50 min drive

Restaurants

  • ‪In Style - ‬1 min walk
  • ‪프리미어 이그제큐티브 라운지 - ‬3 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Ribbon - ‬1 min walk
  • ‪Chess Bar - ‬11 min walk

About this property

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Luxury Seoul hotel connected to a shopping center, steps from Yongsan Electronics Market
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan offers 202 accommodations with tablet computers and washers/dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 202 individually decorated guestrooms, featuring heated floors and LED televisions. Your bed comes with down comforters and premium bedding. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless internet access is complimentary, while tablet computers and cable programming provide entertainment.
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by the hotel's restaurant, A la Maison Wine & Dine, for lunch, dinner, or brunch. Dining is also available at the 4 coffee shops/cafes, and 24-hour room service is provided. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.
A la Maison Wine & Dine - This fine-dining restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Food Exchange - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
In Style - This buffet restaurant serves breakfast and dinner. Reservations are required. Open daily.
Sky Kingdom - Onsite bar. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
A La Maison Deli - This delicatessen serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (KRW 22,000 per night)
  • Limited on-site self and valet parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 55,000 for adults and KRW 27,500 for children
  • 3 bars/lounges
  • 4 coffee shops/cafes
  • A restaurant

Restaurants on site

  • A La Maison Deli
  • A la Maison Wine & Dine
  • Food Exchange
  • In Style
  • Sky Kingdom

Things to do

  • 146 slot machines
  • 55 gaming tables
  • Arcade/game room
  • Casino (33,874 square foot of space)
  • Golf driving range
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s Fitness center, Indoor Pool and Sauna are currently closed on the 4th Tuesday of every month.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 55000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Valet parking fee: KRW 22000 per night
  • Pet fee: KRW 55000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swim caps in the pool. Children under 3 years of age must wear waterproof diapers in the pool. Children under 130 centimeters tall height must wear a life jacket or inflatable armbands in the pool.

We should mention

A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Mercure Ambassador Hotel Seoul Yongsan
Grand Mercure Ambassador Hotel
Grand Mercure Ambassador Seoul Yongsan
Grand Mercure Ambassador

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 517 out of 705 reviews
Rating 8 - Good. 130 out of 705 reviews
Rating 6 - Okay. 32 out of 705 reviews
Rating 4 - Poor. 13 out of 705 reviews
Rating 2 - Terrible. 13 out of 705 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Allen, San Ramon

Stayed 5 nights in Oct 2025

4/10 Poor

Duc

Stayed 4 nights in Oct 2025

10/10 Excellent

Rogelio

Stayed 1 night in Oct 2025

6/10 Okay

Harald

Stayed 7 nights in Sep 2025

10/10 Excellent

HS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

HS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a five star stay experience. My mom loved this hotel.
Stayed 4 nights in Sep 2025

4/10 Poor

Alison

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointing stay. The front office staff were not very accommodating or flexible with requests eg. Options for late check out. The room was very basic and dated. Not great as tourist accommodation. Would be more appropriate for a business stay as kitchen and laundry facilities in the room. This was the most expensive but disappointing accommodation we stayed in out of the 4 accommodations we stayed in throughout South Korea. There is a train station walking distance away which we utilised a lot as there were no shops or restaurants in walking distance around the property.
Stayed 2 nights in Sep 2025

10/10 Excellent

gurer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lia Kang in the cafeteria and the life guard at the pool were some of the nicest people I've met. The staff was excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come stay here

Amazing property, has everything you need for a great fun filled food filled family stay and the location is as perfect as possible
Stayed 2 nights in Jul 2025

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ji-Yong

Liked: Cleanliness
Stayed 5 nights in May 2025

4/10 Poor

Yu kyoung

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

HORRIBLE Check-in experience

A young man at the front desk for checking - in was HORRIBLE - rude, ruthless, and idiotic. From the beginning, he was reluctant to answer the questions I asked about gym, and that snobbish attitude continued throughout the check-in process. He said the hotel only provides ONE PAD for my dog throughout the whole period of stay regardless of how many days a customer stays, which does not make any sense at all. When the manager came over, he changed his word as "one per day" - a LIAR. If he stays there next time I visit this hotel, and consistently being a snob, I will be posting his photo here and on social media. They should not hire someone so rude and idiotic at FIVE STAR hotel. They also have a strange rule that one can only visit the gym ONCE per Day - the gym is not crowded at all, and don't make any sense to make such a rule. The amenities are great, but the location is very inconvenient as there is no infrastructure in the area except for iPark Mall. I mainly visited this hotel as I can stay quietly and focus on working.
Stayed 2 nights in Apr 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the place was decent, the washer/dryer combo didn’t work well. The dryer didn’t dry my pants or jackets. The hotel had three separate staff double check the issue and finally, one French staff told me that the dryer doesn’t dry clothes 100%. And the hotel offered me to dry my clothes for free however only the hours between 4-9 pm. I am on vacation and don’t have a set schedule! I had repeated three times for the housekeeper to leave some disposable shower sponges daily. The restaurants on site, do not take solo guests since the menu is set for two. They did extend my checkout time by 1 hour. I stayed more than two weeks there but never going back!
Stayed 17 nights in Apr 2025

10/10 Excellent

Lisa, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Katarina Kim was an excellent and awesome hostess. Her shift was over but stayed until i arrived safely from airport to hotel. She went beyond her duty to make sure the correct driver waited and picked me up from airport. Love her welcome note and goodies in my room when i checked in. She is the best! Xoxo
Stayed 9 nights in Apr 2025

8/10 Good

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great but after the middle of our stay, it seems like a guest and their baby had an accident in the lobby and it smelled like baby urin / feces for the duration of our stay.
Stayed 7 nights in Apr 2025

8/10 Good

minjeong

Stayed 4 nights in Apr 2025

10/10 Excellent

David

Stayed 3 nights in Mar 2025

10/10 Excellent

Danny

Stayed 5 nights in Mar 2025

10/10 Excellent

INSOOK

Stayed 3 nights in Mar 2025

10/10 Excellent

Mikyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Mercure Ambassador Hotel is a nice property with exceptional rooms, a great breakfast buffet, a good location in Seoul, and even a casino on-site for guests. We enjoyed the restaurants and the property thoroughly with the only exception of a very bad smell in one of the rooms that got worse during our stay. We informed the front desk of the issue, and they apologized, but we were checking out, so there was nothing that could be done. Strangely the hotel hallways and elevator corridors were extremely cold, with a drafty wind whipping through those areas. But ultimately, it was a very nice stay, and we would definitely return should we be in Seoul again soon.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Will come back
Stayed 4 nights in Jan 2025