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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Fitness facility
Creator video - submitted by Aaron Chang
2 bars/lounges, lobby lounge, rooftop bar
Experience the city from our expansive windows, with reception staff ready to assist you.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Dongdaemun History and Culture Park
    ‪5 min walk‬
  • Dongdaemun Design Plaza
    ‪5 min walk‬
  • Gwangjang Market
    ‪7 min walk‬
  • Seoul (GMP-Gimpo Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

9.4 out of 10
Exceptional
(14 reviews)
  • 53 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

7.6 out of 10
Good
(5 reviews)
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence)

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, minibar

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 3 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the area

Seoul

A stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences places you in the heart of Seoul, within a 5-minute walk of Goodmorning City and Dongdaemun Design Plaza. .This luxury hotel is 0.3 mi (0.5 km) from Dongdaemun History and Culture Park and 0.4 mi (0.7 km) from Doota Mall.

What's nearby

  • Dongdaemun History and Culture Park - 5 min walk - 0.4 km
  • Dongdaemun Design Plaza - 5 min walk - 0.5 km
  • Gwangjang Market - 7 min walk - 0.6 km
  • N Seoul Tower - 6 min drive - 4.1 km
  • Gyeongbokgung Palace - 7 min drive - 3.8 km

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Seoul Station - 13 min drive
  • Incheon Intl. Airport (ICN) - 68 min drive

Restaurants

  • ‪장칼국수보쌈 - ‬2 min walk
  • ‪샘 - ‬3 min walk
  • ‪재우일식 - ‬7 min walk
  • ‪Food Exchange - ‬1 min walk
  • ‪GOURMET BAR - ‬1 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury hotel with 2 restaurants and bars
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 523 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at Food Exchange, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Seoul? This hotel has 3552 square feet (330 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 500 metres
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free children's club
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Construction near the property will be occurring from August 19, 2025 until further notice. Guests may hear construction-related noise and vibration during business hours.
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 13 to May 13:
  • Children's club
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 8:30 AM-5:50 PM on Monday-Thursday, and 8:30 AM-9:30 PM on Friday-Sunday.

We should mention

The seasonal pool will be open from April to October
Pool access available from 7:00 AM to 9:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1113 reviews
Rating 8 - Good. 280 out of 1113 reviews
Rating 6 - Okay. 96 out of 1113 reviews
Rating 4 - Poor. 25 out of 1113 reviews
Rating 2 - Terrible. 18 out of 1113 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Jessica

Stayed 4 nights in Apr 2025

10/10 Excellent

norma, Cuenca

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

REZA, WOODLAND HILLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, clean and up to expectations
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and so clean. It was somewhat confusing to have the reception lobby on the 20th floor, but we finally figured it out. We booked a Superior Room for 4 people (2 adults, 2 teenage children), yet to find the room only had a queen bed and a single bed. We asked how this room was meant for 4 people with these 2 beds, the staff had no answer, apology or recommendation for bringing a cot or alternative for their error. Otherwise, modern facilities, nice gym and quality breakfast. Very close to Dongdaemun Design Plaza and subway, very convenient. Lots of options for food/restaurants (which alot of metro Seoul has). Would come back again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lydia

Stayed 5 nights in Apr 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Orane

Stayed 4 nights in Apr 2025

6/10 Okay

Hoi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Samori

Stayed 9 nights in Apr 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 11 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Mina

Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the premium one bedroom, which was great for a family of three. Location was close to the ddp and walking distance to stores and subways. Swimming pool was great on the weekday. Would definitely stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Devon

Stayed 4 nights in Apr 2025

10/10 Excellent

Steve

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and fantastic service by staff
Stayed 5 nights in Mar 2025

10/10 Excellent

judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay.

Superior hotel exceeded all expectations.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and pleasant. Staff are helpful and friendly. Besides, the location is close to shopping areas, subway station, and restaurants.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful & smells good inside the hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

RACHEL

Stayed 3 nights in Mar 2025

10/10 Excellent

SOK HYON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 6 nights in Mar 2025

6/10 Okay

Sherri

Stayed 3 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. Concegire
Stayed 2 nights in Mar 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025