Lovely hotel, we were here Sep 2019. It's conveniently located landside at KLIA T1. With my Gold member status in a VIP Access hotel, the lovely lady at check in upgraded us to the Club floor.
Staff, food, room, amenities all good++. Big, lovely, plush bath towels. They have a comprehensive pillow menu but I did not order any. It's just 1 night. Good selection of f+b at the lounge. Lovely courteous, helpful staff.
Had a lovely hot stone massage in the onsite spa after a week walking/ touring in the heat.
Thank you Sama Sama, we will be back.