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Ascott Huai Hai Road Shanghai

4.5 star property

Photo gallery for Ascott Huai Hai Road Shanghai

Exterior
Premium bedding, down duvets, in-room safe, individually decorated
Premium bedding, down duvets, in-room safe, individually decorated
Premium bedding, down duvets, in-room safe, individually decorated
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, People's Square
    ‪8 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪54 min drive‬

Room options

View all photos for Executive Studio

Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Room amenity

Premier Room, 2 Bedrooms

  • City view
  • 155 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Premier Room, 1 Bedroom

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio Apartment

  • Sleeps 2

View all photos for Executive Studio (Art Room)

Executive Studio (Art Room)

Executive Studio (Art Room)

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier with view (Others)

1 Bedroom Premier with view (Others)

1 Bedroom Premier with view (Others)

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 3-Bedroom Premier

Premium bedding, down duvets, in-room safe, individually decorated

3-Bedroom Premier

  • Sleeps 6

View all photos for 1-Bedroom Premier Suite Twin Beds

Premium bedding, down duvets, in-room safe, individually decorated

1-Bedroom Premier Suite Twin Beds

  • Sleeps 2

View all photos for 1-Bedroom Premier With View (Others)

Premium bedding, down duvets, in-room safe, individually decorated

1-Bedroom Premier With View (Others)

  • Sleeps 2

View all photos for Guestroom

Premium bedding, down duvets, in-room safe, individually decorated

Guestroom

  • Sleeps 2

View all photos for Deluxe Executive Single Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Executive Single Room

  • Sleeps 2

View all photos for Suite - 3-Room (Top Floor)

Lobby

Suite - 3-Room (Top Floor)

  • Sleeps 6

View all photos for Studio Executive Twin Beds

Premium bedding, down duvets, in-room safe, individually decorated

Studio Executive Twin Beds

  • Sleeps 2

View all photos for Two Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Two Bedroom

  • Sleeps 4

View all photos for 1-Bedroom Premier

Premium bedding, down duvets, in-room safe, individually decorated

1-Bedroom Premier

  • Sleeps 2

View all photos for Executive Suite - 1-Room

Premium bedding, down duvets, in-room safe, individually decorated

Executive Suite - 1-Room

  • Sleeps 2

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About the area

Shanghai

With a stay at Ascott Huai Hai Road Shanghai, you'll be centrally located in Shanghai, within a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. .This luxury aparthotel is 1.3 mi (2.1 km) from West Nanjing Road and 1.5 mi (2.3 km) from Nanjing Road Shopping District.
View more Aparthotels in ShanghaiOpens in a new window

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • Huai Hai Road Shopping District - 1 min walk - 0.1 km
  • People's Square - 8 min walk - 0.7 km
  • Xintiandi Style Shopping Centre - 8 min walk - 0.7 km
  • Nanjing Road Shopping District - 18 min walk - 1.5 km

Getting around

  • Laoximen Station - 7 min walk
  • Shanghai South Railway Station - 12 min drive
  • Hongqiao International Airport (SHA) - 41 min drive

Restaurants

  • ‪Ben Zhen Sichuan Cuisine (本甄精品川菜) - ‬2 min walk
  • ‪Huangting Tea House - ‬2 min walk
  • ‪Slab Town - ‬2 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬2 min walk
  • ‪Lokal by Wagas - ‬2 min walk

About this property

Ascott Huai Hai Road Shanghai

Ascott Huai Hai Road Shanghai offers 308 air-conditioned accommodations with all-in-one washer/dryers and safes. These individually decorated and furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness center.
Make yourself at home in one of the 308 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding. Flat-screen televisions are provided for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an indoor pool, and an outdoor tennis court. This aparthotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at La Brasserie, or stay in and take advantage of the aparthotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this aparthotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
La Brasserie - This restaurant serves breakfast only.
Room service is available.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Car hire
  • Parking on site (CNY 160 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Restaurants on site

  • La Brasserie

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Room service

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Outdoor areas

  • Garden
  • Terrace

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre
  • Desk chair
  • Laptop workspace
  • Meeting rooms
  • Office
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Turndown service

Location highlights

  • In a business district
  • In the city centre

Things to do

  • 24-hour gym
  • 24-hour health club
  • Designer stores
  • Outdoor tennis court
  • Shopping centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 308 units
  • 38 floors
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor pool is closed on the second Monday of every month.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Ascott Huai Hai Road Shanghai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 248 out of 565 reviews
Rating 8 - Good. 191 out of 565 reviews
Rating 6 - Okay. 65 out of 565 reviews
Rating 4 - Poor. 40 out of 565 reviews
Rating 2 - Terrible. 21 out of 565 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Alice

Disliked: Cleanliness
We've got around 2:30pm and our 2nrooms were not ready aound 7pm. There were around 10 others who also waiting for their room. One of tge 2 rooms wasn't the one we booked. We booked a 2 twin beds and they gave one king bed room to us had to wait another hour and the room service came and split the king out to 2 twins. So the original king bed was a 2 twin beds put together. The room were dirty and small. Carpet was very old. All the bathrooms fixtures were old and outdated. Room service is terrible. Not vacuum during our entire stay eventhough we only request to have room service once every two day. We were sold by the front picture of the hotel when we booked and it is a total disappointed. The hotel front and the location are good. The rest are a one star hotel.
Stayed 5 nights in Dec 2025

6/10 Okay

CheungHei, North Point

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in great location. But other than location, not much reaching Ascott general standards at all. Front desk can’t speak / understand English. Room is carpet with hairs. The bathtub is so tiring and you won’t take a bath at all. Gym is 24 hours which is great. The swimming pool needs someone to escort you to visit and they force you to buy a swimming cap which is not stated in any part of the reservation requirement. I won’t be choosing this one in the future for sure.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 4 nights in Dec 2025

8/10 Good

Mark

Stayed 8 nights in Dec 2025

8/10 Good

Olivia

Liked: Cleanliness
Good staff
Stayed 12 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Location is great.
Stayed 5 nights in Sep 2025

10/10 Excellent

June, Burnaby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, clean room and spacious, excellent!
Stayed 5 nights in Sep 2025

6/10 Okay

Tin Man Candy

Business traveller
Stayed 1 night in Aug 2025

8/10 Good

Frank

Business traveller
Liked: Cleanliness

SOP item in the room with consistency

Room for improvement on services rather than lip services with better SOP in placed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Services is nice too.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Nice place and friendly staff. Well set up room
Stayed 1 night in Jun 2025

2/10 Terrible

Shih Yung

Business traveller
Disliked: Cleanliness, room comfort
terrible！no hot water in midnight, lots of noise from 1am -2am , Service line cannot reach，TVcannot work, speaker is also broken! Hotel staff attitude is bad
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, room comfort
The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him.
Stayed 6 nights in May 2025

10/10 Excellent

Bing

Liked: Cleanliness, amenities
Great location and wonderful staff!
Stayed 2 nights in May 2025

4/10 Poor

Jia

Disliked: Cleanliness, amenities, property conditions & facilities
The apartment is excellently located and has easy access to everything you need shopping-wise. However, the property, other than its facade, is really dated. The hallway has a smell and the furniture is really worn. The facilities are in working condition but nothing close to the value of what you have paid for. I chose it because it’s a serviced apartment and the cleaning staff go out of their way to keep it clean, but all the amenities are just so in need an upgrade that there’s not much additional cleaning can do.
Stayed 2 nights in May 2025

2/10 Terrible

richard

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Bao Ru

Disliked: Cleanliness, room comfort

Worse r

Broken parts and unclearn areas with no response upon request.
Stayed 3 nights in May 2025

6/10 Okay

Jeffrey

Business traveller
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2025

4/10 Poor

Maxine

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property advertises having air conditioning but only had heating on in the room, despite the temperature being in the mid 30s. Staff were rude and unhelpful
Stayed 2 nights in Mar 2025

8/10 Good

Jargal

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Chirag

Stayed 4 nights in Feb 2025

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, room comfort

Great Location

Great location, and decent sized appointment that is nice and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, room comfort

Stay with Ascott Huai Hai

We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Stayed 5 nights in Dec 2024