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Central Hotel Shanghai

4.0 star property

Photo gallery for Central Hotel Shanghai

Exterior
Creator video - submitted by Lizaveta Master
Lobby
Deluxe Room, 1 King Bed
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
No 555 Jiujiang Road, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪1 min walk‬
  • Place, People's Square
    ‪9 min walk‬
  • Place, The Bund
    ‪18 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Twin Room

9.2 out of 10
Wonderful
(16 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Room

Superior King Room

Superior King Room

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Business Queen Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Business Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Business Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Business Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Shanghai

With a stay at Central Hotel Shanghai, you'll be centrally located in Shanghai, steps from Nanjing Road Shopping District and 12 minutes by foot from People's Square. .This spa hotel is 1.3 mi (2.1 km) from The Bund and 1.2 mi (2 km) from Yu Garden.

What's nearby

  • Nanjing Road Shopping District - 1 min walk - 0.1 km
  • Former French Concession - 8 min walk - 0.7 km
  • People's Square - 9 min walk - 0.8 km
  • Yuyuan Garden - 15 min walk - 1.3 km
  • The Bund - 18 min walk - 1.5 km

Getting around

  • East Nanjing Road Station - 8 min walk
  • Shanghai South Railway Station - 13 min drive
  • Hongqiao International Airport (SHA) - 40 min drive

Restaurants

  • ‪Westin Executive Club Lounge - ‬4 min walk
  • ‪The Stage - ‬4 min walk
  • ‪1/10 Coffee Roaster - ‬4 min walk
  • ‪Happy Lemon (快乐柠檬) - ‬3 min walk
  • ‪Pacific Coffee - ‬2 min walk

About this property

Central Hotel Shanghai

Central Hotel Shanghai offers 312 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 312 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Coffee Shop, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Coffee Shop - This buffet restaurant serves breakfast only.
Shanghai Restaurant - This restaurant serves lunch and dinner.
Lobby Bar - This lobby lounge serves brunch only.
Banquet Hall - This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 113 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Banquet Hall
  • Coffee Shop
  • Lobby Bar
  • Shanghai Restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Mini golf
  • Sauna
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 113 per person
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Central Hotel Shanghai
Hotel Shanghai Central
Shanghai Central Hotel
Central Shanghai
Central Hotel Shanghai Hotel
Central Hotel Shanghai Shanghai
Central Hotel Shanghai Hotel Shanghai

Central Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1002 reviews
Rating 8 - Good. 321 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but the laundry service was outrageously expensive. I literally could have purchased new clothes for that price.
Stayed 3 nights in Jan 2026

10/10 Excellent

lesley

Yes to both beautiful hotel lovely staff spotless clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the walking area, clean, room were super bed and comfy. You do have to pay for the laundry services.
Stayed 4 nights in Nov 2025

10/10 Excellent

CHANTE

Liked: Cleanliness, property conditions & facilities
As usual great stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Dec 2025

10/10 Excellent

alida

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the Heart of the Shopping District
Stayed 2 nights in Dec 2025

6/10 Okay

Dr Robert

Travelled with partner
Liked: Cleanliness, amenities
The room was a good size and comfortable bed. The aircon, even if switched to cool, only blasted out heat. I ended up switching it off and opening the windows. The sound proofing was poor, so most of the night all you can hear was the ding of the elevator every minute. The staff are very unfriendly. The manageress tried to upsell another more expensive room to me because the one we booked “wasn’t ready” at 2pm the time of check in, yet magically it was 5 mins later when I asked someone else. I probably wouldn’t stay here again
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room spotless, staff quit response when asked for extra towels or bottles water, My heartfelt appreciation and thankful for
just across the street from the hotel , getting on the hop on hop off sight seeing double deck bus! Happy travel,
Stayed 5 nights in Dec 2025

6/10 Okay

Fernando

Stayed 2 nights in Nov 2025

10/10 Excellent

Jafet Emmanuel

Stayed 2 nights in Nov 2025

10/10 Excellent

louis

Liked: Cleanliness
Clean and spacious.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sze Yong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room has charging port which does not require me to take out my adapter which is super convenient! Room is very big! Staff also very helpful especially the hotel managers and the Concierge. They also allowed me to deposit my luggage with them even after I checked out to go for day trip. The location also is super close to Nanjing East Road. Recommend!
Stayed 5 nights in Dec 2025

10/10 Excellent

Avihu, Los Angeles

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Avihu, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Jia Xing

Liked: Cleanliness, amenities, property conditions & facilities
Great job!
Stayed 3 nights in Dec 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were kind, helpful, and professional. • The room was clean, though the décor and furnishings were outdated. • The bathroom requires renovation, as water leaked onto the floor during showers. • Breakfast was acceptable; however, hot dishes were often only warm and did not seem freshly prepared. • The location was very convenient, with close access to the subway and within walking distance of Nanjing Road, the Bund (Waitan), residential districts, and other tourist attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Zhenfei

Stayed 1 night in Dec 2025

6/10 Okay

Lyudmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Great job
Stayed 4 nights in Nov 2025

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and thoroughly tidied each day. We appreciate the attention to detail of each staff member and their kindness and awareness. We used the sauna ammenities and had a lovely time. The concierge we used to pass on items to a third party laundry we give were super helpful. The receptionists were well equipped with helpful information in both English and Mandarin. Super easy to communicate. Would definitely stay again!
Stayed 5 nights in Nov 2025

10/10 Excellent

Xianghui

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hôtel, très bon déjeuner, bon service, porte bien son nom car situé près du métro/artère principale, bon cafés, petits restos, chic et abordable. Recommande vivement!
Even 2 showers!
Stayed 6 nights in Nov 2025

10/10 Excellent

gabriel

Stayed 3 nights in Nov 2025

10/10 Excellent

Sirirat

Stayed 1 night in Nov 2025