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Best Western Plus The Quays Hotel Sheffield

4.0 star property

Photo gallery for Best Western Plus The Quays Hotel Sheffield

Indoor pool
Gym
1 bedroom, in-room safe, desk, soundproofing
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym

Explore the area

View map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
  • Ponds Forge International Sports Centre
    ‪7 min walk‬
  • Sheffield Hallam University
    ‪9 min walk‬
  • University of Sheffield
    ‪17 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Super King Bed

Standard Room, 1 Super King Bed

Standard Room, 1 Super King Bed

7.8 out of 10
Good
(20 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Double Beds

1 bedroom, in-room safe, desk, soundproofing

Twin Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, Balcony (View)

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds, Non Smoking, Balcony (View)

  • 15 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Sheffield

With a stay at Best Western Plus The Quays Hotel Sheffield in Sheffield, you'll be near the airport, within a 10-minute walk of Ponds Forge International Sports Centre and Sheffield Hallam University. .This hotel is 0.8 mi (1.2 km) from Crucible Theatre and 1.5 mi (2.4 km) from University of Sheffield.

What's nearby

  • Ponds Forge International Sports Centre - 7 min walk - 0.7 km
  • Sheffield Hallam University - 9 min walk - 0.8 km
  • Crucible Theatre - 10 min walk - 0.9 km
  • University of Sheffield - 17 min walk - 1.5 km
  • Utilita Arena Sheffield - 5 min drive - 4.6 km

Getting around

  • Sheffield Station - 12 min walk
  • Meadowhall Interchange Tram Stop - 19 min drive
  • Doncaster (DSA-Sheffield) - 37 min drive

Restaurants

  • ‪Diyafa restaurant دار الضيافة - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Imrans - ‬6 min walk
  • ‪Kebabish Original - ‬5 min walk
  • ‪Ponds Forge Cafe - ‬6 min walk

About this property

Best Western Plus The Quays Hotel Sheffield

Hotel with a sauna, a quick walk to Ponds Forge International Sports Centre
Best Western Plus The Quays Hotel Sheffield offers 128 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sheffield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Stay in one of 128 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
At Best Western Plus The Quays Hotel Sheffield, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Best Western Plus The Quays Hotel Sheffield has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from June 11 2025 to August 30 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from February 24 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Uncovered self parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Best Western Plus The Quays Hotel Sheffield Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 291 out of 671 reviews
Rating 8 - Good. 213 out of 671 reviews
Rating 6 - Okay. 97 out of 671 reviews
Rating 4 - Poor. 37 out of 671 reviews
Rating 2 - Terrible. 33 out of 671 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in May 2025

8/10 Good

Layla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent rooms

Very comfortable lovely warm clean rooms the only thing that lets it down is the lengthy wait to get in the room even though booked in the night before should have more staff on at reception at peak times
Stayed 1 night in May 2025

10/10 Excellent

Sara Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

The hotel itself is undergoing renovation but this didn't affect us. Our room had obviously been recently refurbished and couldn't be faulted. We only had a couple of minor observations - check is was extremely busy at 3pm and although breakfast was lovely and there was plenty of choice the plates were cold so the cooked food went cold very quickly - didn't use leisure facilities but they looked very nice.
Stayed 1 night in May 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent upgrading

Stayed 2 nights in May 2025

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Olude Femi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located & facilities in working order

The hotel swimming pool was heated and the length of the pool was decent. I was able to get some lengths with the front-crawl done. Other facilities like the sauna and Turkish baths were also in good condition. I had dinner at Grazie, an Italian restaurant 4mins away which I order viaveezu (the former city-taxi app). The hotel is centrally located and the city center is a skip, a jump and a hop away
Stayed 1 night in May 2025

8/10 Good

Maxine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rapeepan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was recently renovated and everything felt fresh and new. The bathroom was spa like in design.
Stayed 1 night in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We had a lovely two night stay here. Staff were friendly and very helpful. The bar/restaurant was closed due to refurbishment but the front of house staff were able to recommend local places to eat. The room was clean and comfortable. We used the swimming pool, steam room and sauna during our stay. Breakfast was nice, had a few options to choose from. The car park was good and plenty of spaces when we arrived. Will definitely be staying again.
Stayed 1 night in May 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay at Sheffield

Nice room - spacious and clean. Little bit of construction noise during the day but was ok. Odd stale sweat smell in corridors though? Pool was warm and sauna/steam room great. Had to ask for tea and milk at front desk as room wasn’t restocked one day but service desk was great about this.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jo

Stayed 1 night in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

arlene-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, terrific facilities and staff, lovely room, on site gym, pool and sauna, walking distance to city centre and to/from train station. All in all no issues whatsoever.
Stayed 2 nights in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room; large and modern with comfortable bed. Good leisure facilities available. Unfortunately, during our stay there were no restaurant or bar service available due to ongoing refurbishments. We would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was under renovation, but work was on ground and first, but they kindly put us on the 5th floor away from any noise. Staff were very helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a four star breakfast,

We stay in a refurbished room which was great. Down side a family room with four in had 2 towels and 1 toilet roll. Wasn’t told when booking car parking is £8, thankfully reception waved this charge. Restaurant is being refurnished too so no evening meal options. But that was fine. Breakfast in the morning was poor, no fresh fruit and all the cooked items were cold. For a 4 star hotel I thought the breakfast options very limited.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2025