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Crowne Plaza Shenzhen Futian by IHG

4.5 star property

Photo gallery for Crowne Plaza Shenzhen Futian by IHG

Lobby
Property video
Exterior
Premium bedding, down duvets, minibar, in-room safe
Presidential Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪14 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪14 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for 1 King Standard Room High Floor

Premium bedding, down duvets, minibar, in-room safe

1 King Standard Room High Floor

  • Sleeps 2

View all photos for 1 King Premium Room High Floor Lounge Access

Premium bedding, down duvets, minibar, in-room safe

1 King Premium Room High Floor Lounge Access

  • Sleeps 2

View all photos for 1 King 1 Bedroom Presidential Suite

Premium bedding, down duvets, minibar, in-room safe

1 King 1 Bedroom Presidential Suite

  • Sleeps 2

View all photos for 1 King 1 Bedroom Exe Suite Lounge Access

Lobby

1 King 1 Bedroom Exe Suite Lounge Access

  • Sleeps 2

View all photos for 1 King 1 Bedroom Crowne STE Lounge Access

Premium bedding, down duvets, minibar, in-room safe

1 King 1 Bedroom Crowne STE Lounge Access

  • Sleeps 2

View all photos for 2 Twin Premium Room High Floor Lounge Access

Premium bedding, down duvets, minibar, in-room safe

2 Twin Premium Room High Floor Lounge Access

  • Sleeps 2

View all photos for 2 Twin Standard Room

Premium bedding, down duvets, minibar, in-room safe

2 Twin Standard Room

  • Sleeps 2

View all photos for 2 Twin Standard Room High Floor

Premium bedding, down duvets, minibar, in-room safe

2 Twin Standard Room High Floor

  • Sleeps 2

View all photos for 1 King Standard Room

Premium bedding, down duvets, minibar, in-room safe

1 King Standard Room

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

  • City view
  • 91 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View

Suite, 1 Bedroom, Club lounge access, City View

Suite, 1 Bedroom, Club lounge access, City View

  • City view
  • 72 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Club lounge access, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Standard High Floor

1 King Bed Standard High Floor

1 King Bed Standard High Floor

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Club lounge access, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Club lounge access, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Beds Standard High Floor

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Standard High Floor

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Beds Standard

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Standard

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

7.4 out of 10
Good
(3 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Upgrade Premium Room

Upgrade Premium Room

Upgrade Premium Room

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Upgraded)

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

  • Sleeps 2

View all photos for King Bed Lounge Access

Premium bedding, down duvets, minibar, in-room safe

King Bed Lounge Access

  • Sleeps 2

View all photos for Upgeaded Standard Room-Queen Bed

Lobby

Upgeaded Standard Room-Queen Bed

  • Sleeps 2

View all photos for Family-friendly Queen Room

Premium bedding, down duvets, minibar, in-room safe

Family-friendly Queen Room

  • Sleeps 2

View all photos for Family Connecting Rooms - Double Bed Connecting Double Bed

Premium bedding, down duvets, minibar, in-room safe

Family Connecting Rooms - Double Bed Connecting Double Bed

  • Sleeps 4

View all photos for Family Connecting Room - Double Bed Connecting Twin Beds

Premium bedding, down duvets, minibar, in-room safe

Family Connecting Room - Double Bed Connecting Twin Beds

  • Sleeps 4

View all photos for Family Friendly Room

Premium bedding, down duvets, minibar, in-room safe

Family Friendly Room

  • Sleeps 2

View all photos for King Bed Premium Lounge Access

Premium bedding, down duvets, minibar, in-room safe

King Bed Premium Lounge Access

  • Sleeps 2

View all photos for External Connecting Double Bed Rooms

Premium bedding, down duvets, minibar, in-room safe

External Connecting Double Bed Rooms

  • Sleeps 4

View all photos for Connecting Room

Premium bedding, down duvets, minibar, in-room safe

Connecting Room

  • Sleeps 4

View all photos for 1 King Premium Room

Premium bedding, down duvets, minibar, in-room safe

1 King Premium Room

  • Sleeps 2

View all photos for 1 King 1 Bedroom Suite Lounge Access

Premium bedding, down duvets, minibar, in-room safe

1 King 1 Bedroom Suite Lounge Access

  • Sleeps 3

View all photos for Family Deluxe Suite - Triple Occupancy

Premium bedding, down duvets, minibar, in-room safe

Family Deluxe Suite - Triple Occupancy

  • Sleeps 3

View all photos for Family Friendly Themed Room

Premium bedding, down duvets, minibar, in-room safe

Family Friendly Themed Room

  • Sleeps 2

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About the area

Shenzhen

A stay at Crowne Plaza Shenzhen Futian by IHG places you in the heart of Shenzhen, within a 5-minute drive of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. .This luxury hotel is 2.3 mi (3.8 km) from Huaqiangbei and 6.2 mi (10 km) from Window of the World.

What's nearby

  • Ping An Finance Center - 5 min walk - 0.5 km
  • Shenzhen Civic Center - 11 min walk - 0.9 km
  • Shenzhen Convention and Exhibition Center - 14 min walk - 1.2 km
  • Shenzhen Lianhuashan Park - 14 min walk - 1.2 km
  • Shenzhen Concert Hall - 2 min drive - 1.8 km

Getting around

  • Futian Station - 4 min walk
  • Shenzhen Station - 7 min drive
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪The Brew - ‬2 min walk
  • ‪费大厨辣椒炒肉 - ‬6 min walk
  • ‪CoCo壱番屋 CoCo Ichibanya - ‬1 min walk
  • ‪McDonald's (麦当劳) - ‬1 min walk
  • ‪煲珠公 - ‬6 min walk

About this property

Crowne Plaza Shenzhen Futian by IHG

Luxury Shenzhen hotel connected to the convention center, 6-minute walk to Coco Park Shopping Center
Crowne Plaza Shenzhen Futian by IHG offers 391 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 391 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at MR Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
MR Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.
Carrianna - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Connect (Lobby Lounge) - This lobby lounge specializes in dim sum and serves light fare only. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Crowne Plaza Shenzhen Futian by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 718 reviews
Rating 8 - Good. 278 out of 718 reviews
Rating 6 - Okay. 68 out of 718 reviews
Rating 4 - Poor. 17 out of 718 reviews
Rating 2 - Terrible. 8 out of 718 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Grace Emily Choon Tin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to/fro Futian Railway Station. Ideal if you take speed train to/fro GZ or West Kowloon (HK). Coco Park and Ping A Fin Ctr are within walking distance too. There are shopping and restaurants. We go most places via didi otherwise you can consider taking Futian MTR.
Stayed 2 nights in Nov 2025

10/10 Excellent

JARRYD

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the shower was fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, amenities
Room in good condition. Staff is friendly and well trained
Stayed 1 night in Nov 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the hotel but the internet speed was slow.
Stayed 2 nights in Oct 2025

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location. Mini sites walk to futian train station with easy access to hong kong. Lots of nice restaurants nearby. Good for shopping too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have for you to travel. Just bring your clothes.
Stayed 2 nights in Oct 2025

6/10 Okay

lijia

Stayed 2 nights in Jul 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Noah

Stayed 4 nights in Aug 2025

10/10 Excellent

Xenos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ruixiang, EAST GREENWICH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to Huanggang Port to catch an airport bus which took less than an hour.
Stayed 1 night in Aug 2025

6/10 Okay

Jenny

Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Jargal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

King

Stayed 1 night in Jul 2025

10/10 Excellent

Geena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious family room
Stayed 2 nights in Jul 2025

10/10 Excellent

yong hwee

Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful and plenty of staff with strong English to help us
Stayed 2 nights in Jun 2025

8/10 Good

Michela Irene

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Chen-Hsun, TAIPEI

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel . Stay second time .
Stayed 2 nights in Jun 2025

10/10 Excellent

Jin-peng

Stayed 1 night in Jun 2025

10/10 Excellent

Amirpasha

Stayed 1 night in May 2025

10/10 Excellent

Share Lin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located 4 mins to CoCo Park mall. Very convenient. Location also near high speed train to Hkg. Hotel room was clean and spacious. Only the pillow is alittle too flat . Overall, good experience.
Stayed 3 nights in Dec 2024

6/10 Okay

BYUNG HO, Jiangmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and fair price. Breakfast is very good, many choices for food. Very noisy at night due to club nearby.
Stayed 1 night in Mar 2025

8/10 Good

Lautaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff are incredible, the only downside is that in the next block there are a couple of night clubs which are very noisy.
Stayed 4 nights in Mar 2025