Shenzhen Kaili Hotel

3.5 star property

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Fashion Room

Fashion Room

Fashion Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, down duvets, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Comfy 2-bed Room

Premium bedding, down duvets, in-room safe, desk

Comfy 2-bed Room

  • Sleeps 2

View all photos for Deluxe Suite

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite

  • Sleeps 2

View all photos for Parent-child Room

Premium bedding, down duvets, in-room safe, desk

Parent-child Room

  • Sleeps 3

View all photos for Discount Room

Premium bedding, down duvets, in-room safe, desk

Discount Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3

View all photos for Classic Queen Room

Premium bedding, down duvets, in-room safe, desk

Classic Queen Room

  • Sleeps 2

View all photos for Classic 2-bed Room

Premium bedding, down duvets, in-room safe, desk

Classic 2-bed Room

  • Sleeps 2

View all photos for Standard Room (Warm Room )

Standard Room (Warm Room )

Standard Room (Warm Room )

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
Shenzhen Lido Hotel
  • Parking included
  • Free Wi-Fi
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4.4 out of 5, Excellent, 687 reviews
The price is NZ$91
includes taxes & fees
26 Mar - 27 Mar
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About the area

Shenzhen

A stay at Shenzhen Kaili Hotel places you in the heart of Shenzhen, within a 5-minute drive of Dongmen Pedestrian Street and Huaqiangbei. .This spa hotel is 2 mi (3.3 km) from Luohu Port and 4.7 mi (7.6 km) from Shenzhen Convention and Exhibition Center.

What's nearby

  • Dongmen Pedestrian Street - 10 min walk - 0.8 km
  • International Foreign Trade Center - 13 min walk - 1.1 km
  • The MixC Shopping Mall - 17 min walk - 1.5 km
  • Luohu Commercial City - 18 min walk - 1.6 km
  • Luohu Port - 20 min walk - 1.7 km

Getting around

  • Guomao Station - 4 min walk
  • Shenzhen Station - 20 min walk
  • Shenzhen Intl. Airport (SZX) - 43 min drive

Restaurants

  • ‪憨孃孃重庆火锅 - ‬2 min walk
  • ‪Chiu Chow Garden Restaurant - ‬2 min walk
  • ‪四季椰林椰子鸡 - ‬4 min walk
  • ‪炭舍·炭火干锅 - ‬1 min walk
  • ‪香渝麻辣香锅 - ‬6 min walk

About this property

Shenzhen Kaili Hotel

Shenzhen Kaili Hotel offers 137 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Make yourself at home in one of the 137 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access and concierge services.
Stop by the hotel's restaurant, Kaili Cafe, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shenzhen? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Kaili Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CNY 38 for adults and CNY 38 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaili Cafe

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre (2,153 square foot of space)
  • Meeting room

Full-service spa

  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CNY 38 for adults and CNY 38 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen

Shenzhen Kaili Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 107 out of 460 reviews
Rating 8 - Good. 245 out of 460 reviews
Rating 6 - Okay. 83 out of 460 reviews
Rating 4 - Poor. 20 out of 460 reviews
Rating 2 - Terrible. 5 out of 460 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ka

Stayed 2 nights in Nov 2025

10/10 Excellent

David, Toronto M4K 1W5

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff. Nice comfortable room.
Stayed 3 nights in Nov 2025

8/10 Good

WAI KWOK BRYAN, Kowloon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice service and room clean
Stayed 1 night in Oct 2025

10/10 Excellent

Kaif

Stayed 1 night in Sep 2025

6/10 Okay

william

Stayed 3 nights in Sep 2025

8/10 Good

Wendy

Travelled with family
Liked: Amenities
convient
Stayed 10 nights in May 2025

8/10 Good

Chi Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and subway, affordable, will stay again.
Stayed 4 nights in Apr 2025

4/10 Poor

WJ

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, not well kept
Stayed 1 night in Apr 2025

6/10 Okay

RAFAEL OLIVET

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Moldy, but convenient
Stayed 1 night in Apr 2025

8/10 Good

David, Toronto M4K 1W5

Liked: Cleanliness, staff & service
Disliked: Amenities
good location near a subway station, lots of places to eat and shop in the area. An easy short subway ride to Lo Wu border crossing to Hong Kong.
Stayed 2 nights in Apr 2025

8/10 Good

mombasa, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Ying Leung

Liked: Cleanliness, staff & service
Good access to places
Stayed 9 nights in Jan 2025

8/10 Good

Linda

Location is very convenient to everything’s.
Stayed 3 nights in Mar 2025

8/10 Good

Anthony

Liked: Staff & service, room comfort

poor description on rooms

I booked a city view room but i did not view the city. Instead, the window cannot be opened. That means there is no view at all. I believe I should have discount on this
Stayed 1 night in Nov 2024

10/10 Excellent

Kit Por, New York

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024

8/10 Good

Eliza

Stayed 1 night in Jun 2024

10/10 Excellent

HONG LIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and shopping mall
Stayed 1 night in May 2024

8/10 Good

BICH LAN

Stayed 1 night in May 2024

10/10 Excellent

Bai Lu, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
good services
Stayed 1 night in Apr 2024

8/10 Good

Wendel

Travelled with family
Liked: Staff & service, room comfort

Excellent location

Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Stayed 3 nights in Mar 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Stayed 1 night in Mar 2024

8/10 Good

Keith

Travelled with family
Disliked: Cleanliness

Good Location

Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Stayed 3 nights in Mar 2024

8/10 Good

Karnail Singh

Business traveller
Liked: Staff & service
Stayed 6 nights in Mar 2024

8/10 Good

David, Arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Feb 2024