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Aparthotel

The Clouds Apartment

3.5 star property

Photo gallery for The Clouds Apartment

Indoor pool
Interior
Grand Condo
Exterior
Yoga

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
Shuiwan 1979 Plaza, Shekou Street, Shenzhen, Guangdong, 518067
  • Place, Shenzhen Bay
    ‪2 min walk‬
  • Place, Sea World
    ‪9 min walk‬
  • Place, Window of the World
    ‪10 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View

  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment, 1 Bedroom, City View

Premium bedding, down duvets, in-room safe, individually furnished

Luxury Apartment, 1 Bedroom, City View

  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms, City View

Premium bedding, down duvets, in-room safe, individually furnished

Premier Apartment, 2 Bedrooms, City View

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Premier Apartment, 2 Bedrooms, Sea View

Premier Apartment, 2 Bedrooms, Sea View | Living room

Premier Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Apartment

Junior Apartment

Junior Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room

  • Sleeps 2
  • 1 Queen Bed

Double or Twin Room

  • Sleeps 2
  • 2 Single Beds

Double Room

  • Sleeps 2
  • 2 Double Beds

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About the area

Shenzhen

With a stay at The Clouds Apartment in Shenzhen (Nanshan), you'll be a 2-minute drive from Shekou Ferry Terminal and 6 minutes from Shenzhen University. .This aparthotel is 4.7 mi (7.6 km) from Nanshan Flower Park and 6.4 mi (10.2 km) from Window of the World.
View more Aparthotels in ShenzhenOpens in a new window

What's nearby

  • Shenzhen Bay - 2 min walk - 0.2 km
  • Sea World - 9 min walk - 0.8 km
  • Shenzhen University - 5 min drive - 4.9 km
  • Window of the World - 10 min drive - 10.0 km
  • Splendid China Folk Village - 10 min drive - 10.6 km

Getting around

  • Shuiwan Station - 9 min walk
  • Xili Railway Station - 11 min drive
  • Shenzhen Intl. Airport (SZX) - 40 min drive

Restaurants

  • ‪morelife coffe - ‬1 min walk
  • ‪The Boathouse Shekou - ‬3 min walk
  • ‪Bar MARU - ‬1 min walk
  • ‪Mokwokkai BBQ Restaurant - ‬2 min walk
  • ‪McDonald's (麥當勞) - ‬2 min walk

About this property

The Clouds Apartment

The Clouds Apartment offers 66 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. 53-inch flat-screen televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. This Art Deco aparthotel also features complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the aparthotel's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This aparthotel has 12 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Clouds Apartment has 10 restaurants on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 8:30 AM to 8:30 PM on request
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Playground

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: CNY 58 for adults and CNY 58 for children
  • 10 restaurants
  • 2 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch flat-screen TV with cable channels
  • Pay films

Outdoor areas

  • Garden
  • Porch/lanai

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 12 meeting rooms
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • In-room accessibility
  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 66 units
  • Art Deco architecture
  • Bicycle rentals
  • Built in 2018
  • Electric car charging station
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 58 for adults and CNY 58 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 91440300MA5EP2CC55
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Clouds Apartment Shenzhen

Clouds Shenzhen

The Clouds Apartment Shenzhen

The Clouds Apartment Aparthotel

The Clouds Apartment Aparthotel Shenzhen

The Clouds Apartment Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities
Clean and convenient. Beautiful living space
Stayed 6 nights in Jan 2026

4/10 Poor

Winley

Travelled with group
Disliked: Room comfort
位置方便，好近地鐵站，與服務台聯絡需要利用WeChat 太不方便，最匪夷所思的是半夜零晨時間玻璃幕牆外工人在吊船上工作，引致吊船不停撞擊牆壁，製造極大噪音，引致整夜難眠，直至半夜三點找服務員上房理論及投訴，擾攘一段長時間聲音才停止，本人已經不能再繼續入睡，嚴重影響精神。不明白酒店為何會這樣安排？
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The clouds was everything it said and more. I highly recommend The Clouds, also it's in the Grade Hotel ,
Stayed 4 nights in Apr 2025

10/10 Excellent

Razvan Gheorghe

Liked: Cleanliness, amenities, property conditions & facilities
Clean and organised.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option walkingbdistabce fromnsea world

Amazing
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually live in Shekou and stayed here as our apartment was having some work done on it. We enjoyed staying here as it had a little kitchenette, which made it seem more like home. It was a spacious room, with a separate bedroom and living room. However, even though we had a kitchenette, it was not stocked with plates, cutlery or glasses upon our arrival, even though we assumed it would be. All-in-all we enjoyed our stay and felt comfortable during our time there.
Stayed 6 nights in Oct 2018

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities
Rent och fräscht. Bra utrymme och ligger bra till. Hade absolut kunnat komma tillbaka.
Stayed 2 nights in Jan 2026

10/10 Excellent

Malthe

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

GEIR ARNE

Travelled with family
Liked: Cleanliness, room comfort
Veldig bra leilighet med nydelig utsikt sentralt i Shekou
Stayed 4 nights in Dec 2024

8/10 Good

FUK SING

Travelled with family
Liked: Cleanliness, room comfort

Two-bedroom (with damaged glass door)

The family room is nice, except that the glass door of shower room is damaged, quite dangerous indeed!
Stayed 1 night in Dec 2024

6/10 Okay

Ki Sung

Business traveller
Stayed 2 nights in Oct 2024

6/10 Okay

Yuen Chun C

Stayed 1 night in Aug 2024

8/10 Good

Tsz Hong

Liked: Cleanliness, room comfort

Fair enough Service apartment.

This place has another name of Grade hotel (The service apartment is located right behind the Grade Hotel. The views of the place are quite good from 27/F. However the place itself is quite old and some of the stained.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018