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Upscale hotel near Shima Spain Village

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk

Located in Shima, Grand Mercure Ise-shima Resort & Spa is a 2-minute drive from Shima Spain Village and 10 minutes from Ago Bay. This upscale hotel is 5.6 mi (8.9 km) from Yokoyama Observatory and 11.9 mi (19.2 km) from Mikimoto Pearl Island.

Make yourself at home in one of the 372 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

Enjoy recreational amenities such as hot springs and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a vending machine.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a satisfying meal at ビュッフェ会場「DINING -Le Sensor serving guests of Grand Mercure Ise-shima Resort & Spa. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour front desk, an elevator, and a vending machine. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

  • Lift
  • Shopping on site
  • Total number of rooms - 372
  • Number of floors - 12
  • Breakfast available (surcharge)
  • Children's pool
  • 24-hour front desk
  • Outdoor seasonal pool
  • Designated smoking areas
  • Free WiFi
  • Free train station pickup
  • Number of restaurants - 1
  • Designated smoking areas (fines apply)
  • Free self parking
  • Number of bars/lounges - 2
  • Free train station drop-off
  • Electric car charging station
  • Vending machine
  • No accessible shuttle
  • Accessible train station shuttle
  • Registration desk height (inches) - 43
  • Registration desk height (centimetres) - 110
  • Lift door width (inches) - 35
  • Lift door width (centimetres) - 90

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese

Parking

Free self parking

Room Amenities

Grand Mercure Ise-shima Resort & Spa offers 372 accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Fridge
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 32
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Shampoo
  • Toilet paper
  • Children's dinnerware
  • Changing table
  • Wardrobe
  • Toothbrush and toothpaste available
  • Thin carpet in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

ビュッフェ会場「DINING -Le Sensor - Onsite buffet restaurant.

THE LOUNGE - Onsite lobby lounge. Open daily.

ONSEN LOUNGE - Onsite lobby lounge. Open daily.

Nearby Things to do

  • Hot springs on site

Spa Services

  • Indoor public bath (no mineral springs)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

  • Wheelchair accessible (may have limitations)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Additional fees may apply to children for items such as extra bedding and meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

No rollaway/extra beds available

No cots (infant beds) available

Service animals are allowed

Service animals are exempt from fees/restrictions

Car recommended

Debit cards not accepted

Staffed front desk

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ise-Shima Royal Hotel
  • Ise-Shima Royal
  • Hotel Resorts ISE-SHIMA
  • Resorts ISE-SHIMA
  • Ise Shima Royal Hotel
  • Hotel Resorts ISE SHIMA
  • Mercure Ise Shima & Spa Shima
  • Grand Mercure Ise shima Resort Spa
  • Grand Mercure Ise-shima Resort & Spa Hotel
  • Grand Mercure Ise-shima Resort & Spa Shima
  • Grand Mercure Ise-shima Resort & Spa Hotel Shima

We should mention

The seasonal pool will be open from July to August.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

A car is recommended for transportation to and from this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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