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Livemax Resort Upopoy Shiraoi Onsen

2.5 star property

Photo gallery for Livemax Resort Upopoy Shiraoi Onsen

Rooftop terrace
Exterior
Japanese Room Superior
Public bath
Buffet

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
4-6-1 Higashimachi, Shiraoi, Hokkaido, 059-0904
  • Place, Upopoy National Ainu Museum and Park
    ‪6 min walk‬
  • Place, Shiraoi Tourist Information Center
    ‪8 min walk‬
  • Place, Lake Shikotsu
    ‪32 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Modern Western Style Room

Modern Western Style Room

Modern Western Style Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Capsule Room] Men only, Non Smoking

[Capsule Room] Men only, Non Smoking

[Capsule Room] Men only, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Single Futon

View all photos for Western Modern Japanese-Western Room (52 sqm)

Western Modern Japanese-Western Room (52 sqm)

Western Modern Japanese-Western Room (52 sqm)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Universal Twin Bed Room

Universal Twin Bed Room

Universal Twin Bed Room

  • 36 sq m
  • 1 bedroom
  • Desert view
  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Single Bed Room

Universal Single Bed Room

Universal Single Bed Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Japanese Room Standard

Japanese Room Standard

Japanese Room Standard

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese Room Superior

Japanese Room Superior

Japanese Room Superior

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

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About the area

Shiraoi

With a stay at Livemax Resort Upopoy Shiraoi Onsen in Shiraoi, you'll be within a 10-minute walk of Shiraoi Tourist Information Center and Upopoy National Ainu Museum and Park. .This hotel is 24.8 mi (39.9 km) from Lake Shikotsu and 1 mi (1.7 km) from Lake Poroto.

What's nearby

  • Upopoy National Ainu Museum and Park - 6 min walk - 0.6 km
  • Shiraoi Tourist Information Center - 8 min walk - 0.7 km
  • Lake Shikotsu - 32 min drive - 38.1 km
  • Shikotsu-Toya National Park - 36 min drive - 47.6 km
  • New Chitose Airport Onsen - 43 min drive - 57.7 km

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 49 min drive

Restaurants

  • ‪sweets cafe ななかまど -イレンカ- - ‬11 min walk
  • ‪グラナダ - ‬5 min walk
  • ‪大鳳 中華レストラン - ‬2 min drive
  • ‪そば処福住白老店 - ‬13 min walk
  • ‪だるま亭 - ‬8 min drive

About this property

Livemax Resort Upopoy Shiraoi Onsen

Hotel in Shiraoi with free parking
Livemax Resort Upopoy Shiraoi Onsen offers 60 accommodations with safes and hair dryers. This Shiraoi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes, and housekeeping is provided daily.
Take in the views from a garden.
Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet paper

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Livemax Upopoy Shiraoi Onsen
Livemax Resort Upopoy Shiraoi Onsen Hotel
Livemax Resort Upopoy Shiraoi Onsen Shiraoi
Livemax Resort Upopoy Shiraoi Onsen Hotel Shiraoi

Livemax Resort Upopoy Shiraoi Onsen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Great Location for Ainu Museum

Beautiful modern hotel close to Ainu museum. Easy parking in front of hotel. Wonderful buffet for both breakfast and dinner.
Stayed 1 night in Sep 2025

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at capsule room. Towel and bathtowdl are facilitated. I take a large bath and sauna. Very comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Martin, Quesnel

Travelled with partner
Liked: Cleanliness, staff & service
As a North American traveler, you need to make sure you select a western room that has a shower. Some of the rooms do not have a shower and you need to use the baths. This is a problem if you have a morning flight as the bath not open early enough. It is also a problem if you think you can shower in your own room.
Stayed 3 nights in Jul 2025

10/10 Excellent

yoshitaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
男性用のお風呂の露天風呂に出る所のドアが開家閉めが、スムーズにいかない カプセルの中のロッカーには、もう一つ、ハンガーが有ると便利、日帰り温泉用に作られたカウンターで、バーをしたら、もっと楽しめるかもです　Totalでは、良いと、感じます
Stayed 1 night in Aug 2025

8/10 Good

Ayuko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方々の対応がとても感じ良くご親切でした。
Stayed 1 night in Jun 2025

10/10 Excellent

yoshitaka

Liked: Cleanliness
良かった所は、大浴場と施設の設備 　しかし、まだ、温泉が出ていない カプセルに泊まったけど、ハンガーが3つは欲しいのと、タオルを干すためのフックがカプセルの中に欲しい
Stayed 1 night in May 2025

6/10 Okay

??

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Chizuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

noriko

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
白老に宿泊したかったので、とても楽しみにしていました。しかし、オープンの設備が間に合わずに冷暖房がない事をチェックインの時に伝えられました。扇風機を貸し出すので暑いときは言ってくださいと言われて部屋に行くと網戸で窓は全開の状態ですが厚くて辛く扇風機も部屋にあったのですが、コンセントが１か所しかなく、届かない、電話すると延長コードを持ってきてくれましたが、扇風機ではしのげないほど暑かったし煩くて眠れなかった。 お風呂は大きいので期待していましたが、フロントの女性が案内時に１００円が必要だと教えてくれなかったので、カギを持ったまま入浴しました。露天風呂もあり入ったら３５℃しかなく、ぬるくて入れず、朝は入れるかと思い足を入れたら４７．８℃と高温で火傷するかと思いました。結局露天の温泉には入れず。 お風呂の時計も止まったまま、体重計も電池がないのか使えず。 サウナは広くて気持ちよかったです。 がっかりはしましたが、帰りに女性スタッフさんが、暑くて眠れなかったのではないですか？スタッフも心苦しくて、と声を掛けてくれて救われました この一言で、設備が整ったらまた泊まろうと思いました せっかく綺麗で広くてお風呂も清潔で設備も新しくていいホテルの様な感じなのに、すべてが見切り発車の感じが否めなく、残念でした。 凄く損をした気分になってしまいました。 白老のホテルは嬉しいし泊まりたいけど、しっかりと設備を整えてからのオープンが良かったのにと思うと本当に残念でした。 今度はすべての設備が整ってホテルらしくなってから利用出来たらいいなと思います。 冬には整うような事を言っていたので次回泊まるのを楽しみにしています。 是非頑張ってもらいたいです。 後、以前玄関に剥製か何かを置いていたのかな？と思うような臭いが凄く気になりました。 その臭いが常に鼻に付きまとってあちこちの臭いが気になりました。 是非脱臭した方が良いと思います。
Stayed 1 night in Aug 2024

2/10 Terrible

CHRIS

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
エアコンがないにも関わらず、記載されていない。 お風呂も湯が入っていないゾーンがある。 また、貸出できる備品を受付で借りようとしたら、まだ準備ができていないとのこと。 エアコンがなく、蒸し暑く、それに対しての対応は何もなし。 電気も勝手に常夜灯になった。（勝手に切れる）
Stayed 1 night in Aug 2024