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Mercure Sibiu Arsenal

4.0 star property

Photo gallery for Mercure Sibiu Arsenal

Restaurant
Exterior
Indoor pool
Exterior
Superior Room, 1 Double Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
42 44 BULEVARDUL VICTORIEI, Sibiu, 557260
  • Place, Lucian Blaga University of Sibiu
    ‪5 min walk‬
  • Place, Dumbrava Sibiului Natural Park
    ‪2 min drive‬
  • Place, Piata Mare
    ‪3 min drive‬
  • Airport, Sibiu (SBZ)
    ‪6 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, minibar, in-room safe, soundproofing

Classic Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite with One Double Bed and Sofa Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Suite with One Double Bed and Sofa Bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Sibiu

With a stay at Mercure Sibiu Arsenal in Sibiu (Ștrand), you'll be steps from Sub Arini Park and 4 minutes by foot from Lucian Blaga University of Sibiu. .This hotel is 0.8 mi (1.4 km) from Radu Stanca National Theater and 0.9 mi (1.4 km) from Museum of Hunting Arms & Trophies.

What's nearby

  • Lucian Blaga University of Sibiu - 5 min walk - 0.4 km
  • Railway Museum - 15 min walk - 1.3 km
  • Dumbrava Sibiului Natural Park - 2 min drive - 1.8 km
  • Holy Trinity Cathedral - 2 min drive - 1.8 km
  • Piata Mare - 3 min drive - 2.2 km

Getting around

  • Sibiu Station - 7 min drive
  • Sibiu (SBZ) - 9 min drive

Restaurants

  • ‪Hug The Plate - ‬12 min walk
  • ‪TED’S COFFEE CO. - ‬10 min walk
  • ‪Conac Bobeş - ‬13 min walk
  • ‪Super Mamma - ‬13 min walk
  • ‪JoyMe - ‬11 min walk

About this property

Mercure Sibiu Arsenal

Hotel in Sibiu with a coffee shop and an indoor pool
Mercure Sibiu Arsenal offers 121 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Sibiu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a communal living room. Additional features at this hotel include tour/ticket assistance and a ballroom.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Mercure Sibiu Arsenal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 9 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Indoor pool
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 9 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Sibiu
Mercure Sibiu Arsenal Hotel
Mercure Sibiu Arsenal Sibiu
Mercure Sibiu Arsenal Hotel Sibiu
Mercure Sibiu Arsenal (Opening Q3 2023)

Mercure Sibiu Arsenal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

Haghai

Stayed 1 night in Oct 2025

10/10 Excellent

Shamai

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at the last minute when other plans fell through, and this hotel exceeded our expectations. Excellent condition, very comfortable, with a nice pool and a great breakfast. Decent location (about 15-20 min walk to Piata Mare).
Stayed 2 nights in Aug 2025

10/10 Excellent

Eric, Colleyville

Stayed 6 nights in Jan 2025

8/10 Good

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard 4 star
Stayed 1 night in Dec 2024

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean comfortable great service and breakfast. Location wasn't good enough
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Ok hotel. A bit far from the historic center but there is a bus stop right outside the hotel that goes to the train station. Also a nice park across the street. Big room. Fairly clean. Good selection at breakfast.
Stayed 4 nights in Oct 2024

10/10 Excellent

Milton, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. The staff was amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Stayed 1 night in Aug 2024

10/10 Excellent

Marlon

Stayed 1 night in Sep 2024

6/10 Okay

REMUS, SURPRISE

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked a premium room which had the breakfast included. We normally drink cold mineral water which just happened to not be part of the menu, extra fee had to be paid for it. Okay, understandable, however the servers hackled me for a signature the moment they placed the water bottles on my table. Respectfully, I responded that I was not done with my meal and to leave the tab open as I was sure more water had to be ordered. At this point I am very irritated and asked to speak with a manager. To my surprise no manager was present. I waited until I was done and then proceeded with closing my tab and pay for the water I consumed during my breakfast. Later, I made my
Stayed 1 night in Aug 2024

8/10 Good

Lucia

Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk to the old town In a beautiful park Great staff there Breakfast really good 👍
Stayed 3 nights in Apr 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Hotel outside of old town

Nice modern hotel just slightly out of the old town (15 minutes walk). Supermarket near by along with some nice restaurants. Checking in staff were friendly too. Balcony was nice with great views of the mountains.
Stayed 3 nights in Apr 2024

10/10 Excellent

Caglar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konforlu
Stayed 1 night in Oct 2025

10/10 Excellent

Caglar

Stayed 2 nights in Oct 2025

8/10 Good

Ali Ihsan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel posizionato a 15 min a piedi dal centro storico ma di fronte ad un parco fitto di vegetazione e la mattina si poteva “giocare” con gli scoiattoli. Il parcheggio esterno era gratuito ma sicuro oppure Interno a pagamento ma non ne abbiamo usufruito. La piscina coperta bella e rilassante. La colazione varia ed abbondante ha soddisfatto tutti i gusti dolci e salati e la sala molto grande e carina rendeva ancor più piacevole il tutto. Il pezzo forte era la nostra suite costituita da due stanze due bagni e terrazzino che la facevano sembrare un appartamento privato enorme e confortevole.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modernt hotell

Helt modernt hotell, ligger mitt emot parken. Det pågår byggnationer i området men hotellet är ljudisolerat så detta störde oss inte. Det finns pool och relax avdelning men denna var välbesökt och ljudnivån allt för hög.
Stayed 1 night in Aug 2025

10/10 Excellent

Britta

Stayed 1 night in Jul 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025